AT&T Employee Job Reviews in the United States

"I was able to learn many different things with this company as well as gain experience with managing level 1 support techs."

"My company WAS good for me while I was doing Systems Administration and Web Development until they purchased AT&T and then I was moved to another department supporting Sharepoint and all I did for the last 8 years was work troubletickets. So for those 8 years, I did not get to keep up with the latest in web design/development and systems administration and now since I have been laid of in March 2013 and looking for work, I fell way behind and that is because AT&T stopped providing training."

"Not very good products, still stuck in the old ATT world. Trying to be a cool .com but still ATT legacy remains."

"Working at AT&T was a stressful position with hostile management."

What do you like about working at AT&T?

"The pay and benefits were good, but not on par with level of stress and work being done."

Do you have any tips for others interviewing with this company?

"Be professional and talk about your CS experiences, be honest."

What don't you like about working at AT&T?

"When managers don't do their jobs, they blame it on employees, and then make up reasons to write them up or chastise them."

What suggestions do you have for management?

"Fire the whole lot of managers, and get people who actually KNOW what we do and how we do it."

"AT@T is terrible place to work at least in uverse"

What do you like about working at AT&T?

"PAY AND BENEFITS ARE GOOD BUT NOT GREAT HERE AT AT@T"

Do you have any tips for others interviewing with this company?

"IF you need a job badly its ok ,but if you have something descent try it out first because this place is terrible run away !!!!!!!!!"

What don't you like about working at AT&T?

"Employees are treated poorly with bad equipment and poor systems ,no time for family life, no loyality, turn over here is like working for fast food...half of my garage got fired over two years time. Bad modems and cable boxes count against you and will get you suspended or fired.no future"

What suggestions do you have for management?

"Employees and customers are assets not just a number. new employees cost a lot of money to train and get up to speed"

"The last 5 yrs have been terrible. All they care about is money, not customer service."

What do you like about working at AT&T?

"The pay, the health insurance, the pension. The actual work I do."

Do you have any tips for others interviewing with this company?

"Stay away. Go somewhere else the money isn't worth it. I'm stuck can't go anywhere but as soon as some of my bills are paid I'm outta here."

What don't you like about working at AT&T?

"The management style, being managed by intimidation on everything, being sent out of town on 1 day notice for 6 weeks, having your manager tell you you idle your vehicle too long, get out of the shop in 15 min, get your job done in 1.5 hrs or get written up, don't speed put your cones out turn your wheels to the curb put your parking brake on; your day off this week is Wednesday and Sunday, oh wait we are sending someone out of town now you have to work Sunday. I could go on and on - this place sucks."

What suggestions do you have for management?

"Come work my job under your rules for a month - you would quit."

"Horrific hours with good pay and almost unbeatable benefits for a retail job."

What do you like about working at AT&T?

"AT&T's pay and benefits are tough to beat. It is a great job for any students who aren't afraid to work hard."

Do you have any tips for others interviewing with this company?

"Have a sales background, learn the products and know how to close. This is like any other sales job: you need to have a flexible personality and be able to mirror your interviewer just like you need to mirror your customers. AT&T strives for a high customer service rating, so you need to sell yourself in the interview."

What don't you like about working at AT&T?

"Union scheduling. Seniority earns the best shifts, regardless of whether that senior is a top producer."

What suggestions do you have for management?

"Boost morale and your sales will be boosted. Connect with your employees and they will want to succeed for you."

"AT&T used to be a great place to work - a job you could make a career of. Not anymore."

What do you like about working at AT&T?

"AT&T offers good pay, especially when you get into a lot of overtime."

Do you have any tips for others interviewing with this company?

"The interview process at AT&T is standard. You have to take a series of tests to even be considered for the job openings. If you pass all of them, hiring is almost automatic."

What don't you like about working at AT&T?

"You work by yourself most of the time, because if you do a good job, the boss(es) leave you alone."

What suggestions do you have for management?

"Listen to the people (us) that actually do the work. There's nothing worse than taking orders from someone who has never done our job and has no clue what he's talking about."

"Sadomasochism at its finest."

What do you like about working at AT&T?

"They pay me. I can afford to eat and feed my family."

Do you have any tips for others interviewing with this company?

"RUN! Run like the wind! Do not even attempt to work at the Davenport Call Center unless you have suicidal tendencies."

What don't you like about working at AT&T?

"What can you like about a micromanaging electronic sweat shop that doesn't care about any of its people, only its profits"

What suggestions do you have for management?

"Hire new people. Promote those you are keeping down. Get rid of your director in Davenport. Fire half of the AM's. TRUST YOUR PEOPLE TO DO THEIR JOBS!"

"Devoted hard workers are unrecognized, underpaid and overworked."

What do you like about working at AT&T?

"I get paid to show up there. The benefits are good. Managers have flexible sick time available."

Do you have any tips for others interviewing with this company?

"Don't work at the Davenport Call Center. Unemployment is less stressful than this place. I KNOW."

What don't you like about working at AT&T?

"Where to begin. Imagine an 80-hour workload compressed into a 40-hour week, in which you are still held accountable for not completing your work! For a customer service organization, there is absolutely no time devoted to the employees - only to performance metrics and process. The only people who like their jobs at this location are sadomasochists."

What suggestions do you have for management?

"Look at how other call centers operate. Many call centers at AT&T have people that adore working there. Find out what they are doing differently and incorporate it! Fire the director. Quickly. Swiftly. Severely. That person has no place in customer service."

What do you like about working at AT&T?

"They are established, dependable, and a leader in the telecommunication industry."

Do you have any tips for others interviewing with this company?

"Be patient, cause once you're hired they will pay very well."

What don't you like about working at AT&T?

"They have lost sight of the employees & the customers."

What suggestions do you have for management?

"Get back to being more customer focused while still being able to make money."

"Mediocre!"

What do you like about working at AT&T?

"I like the exposure I've received to many forms of advertising."

Do you have any tips for others interviewing with this company?

"Be specific on what you want and make it known up-front."

What don't you like about working at AT&T?

"I feel that the management needs to be more interactive, and not only when a sale is closed."

What suggestions do you have for management?

"I feel that the managers should play an active role in new business accounts, from start to finish."

"Great experience. Lots of opportunity, support and great leadership!"

What do you like about working at AT&T?

"Great training and development, with lots of opportunity to learn, grow and advance."

Do you have any tips for others interviewing with this company?

"Demonstrate your passion for taking care of customers, making a difference and delivering results."

What don't you like about working at AT&T?

"It's a big company. We need better ways to get to know people in other parts of AT&T."

What suggestions do you have for management?

"Ensure that every leader is really listening to his employees, is taking feedback, and is taking action."

"With company for 3 years, promoted twice."

What do you like about working at AT&T?

"My coworkers are phenomenal, and working for a Fortune 500 company is good for a résumé. Opportunities for growth are abundant."

Do you have any tips for others interviewing with this company?

"Look at a career with AT&T as springboard, not a long-term stop."

What don't you like about working at AT&T?

"There is no incentive for loyalty. The promotion track is there, but external employees receive substantially greater compensation than internal candidates. Promotions are often given based on longevity rather than performance."

What suggestions do you have for management?

"Be more open to criticism. Enable employees to make decisions and have the ability to initiate and influence change, rather than have them simply be employees. Engage employees and be open to discussions, rather than closed off."

What do you like about working at AT&T?

"Great work culture, learnt new skills and new things!"

Do you have any tips for others interviewing with this company?

"Give your best. I am sure skilled can succeed."

What don't you like about working at AT&T?

"Nothing as such, I love the work environment with ATT."

What suggestions do you have for management?

"Nothing much. They are great. Keep going!"