AT&T Employee Job Reviews in the United States

"Inbound calls for AT&T guests about billing problems."

What do you like about working at AT&T?

"Dress code wasn't important, could wear casual clothes on a daily basis."

Do you have any tips for others interviewing with this company?

"Benefits are not very good for Health and Dental, hours were very short."

What don't you like about working at AT&T?

"Management was very unhelpful with new employees and reduced pay."

What suggestions do you have for management?

"Be more responsive to their co-workers and offer more training."

What do you like about working at AT&T?

"I liked the stability and growth in the industry. New projects are exciting, and every person engages each and every day."

Do you have any tips for others interviewing with this company?

"Be yourself. Be proactive, collaborative and open minded. Everyone has an opinion, but your job is to make sure that your opinion is constructive and actionable. Manage your product and your project with the PMO together. You may own the product, but you have a team of developers, Q/A, UAT, PMO, etc. who look to you for support, drive and guidance. They are your team, although they are cross functional."

What don't you like about working at AT&T?

"In some cases, the company was process-heavy. When leadership implements cultural or corporate structural change (departmental), management could use improvement. AT&T is slow on innovation and timeliness to market, and tends to be reactive / conservative."

What suggestions do you have for management?

"I'd recommend greater transparency in the strategic vision of the organization (department). This would include communication in a timely fashion."

What do you like about working at AT&T?

"AT&T is a great company, provides gracious resources. People are highly skilled."

Do you have any tips for others interviewing with this company?

"AT&T looks for a strong educational background, lots of skills and experience."

What don't you like about working at AT&T?

"It's a big company. AT&T tends to take the Bandaid (temporary solution) approach: resources are wasted and cost-saving initiatives are poor."

What suggestions do you have for management?

"Management should have taken some cost saving measures. The company did not use its highly intellectual and skilled workforce effectively."

What do you like about working at AT&T?

"I enjoyed achieving a goal and accomplishing impressive metrics. Also, the health benefits."

Do you have any tips for others interviewing with this company?

"Dress well. Be impressive. Use external tools to gain information, and not just on the iPhone. In NYC, you are seen by an interviewer who asks you some standard questions. If you don't pass the assessment test, you won't be getting a call. After the initial interview, you may or may not be sent to a store to be interviewed again. The second interview is mainly a conversation and a visual check to see if you can blend in with the team in the store. Personality is everything. Strong sales passion and customer-caring facial expressions are key."

What don't you like about working at AT&T?

"The NYC director cannot perform her job without stealing ideas from other people. She is threatened by other females, especially those of color or of similar ethnicity. If anyone (male or female, but mainly store managers) exhibits common sense or asks her a challenging question during meetings, she offers to get back to them but never does. Instead, she forces the Area Manager to find any flaw within the goals and forces the manager out of the store or pressures them to quit. Don't bother calling H.R., either. If you file a complaint as a manager, it goes to La La Land."

What suggestions do you have for management?

"Don't rely on the Director for information. Complete your research and have the ability to assess each store and store manager and set realistic plans to increase metrics. One-track talk on improving sales doesn't work in different zip codes."

"It was, overall, a good experience."

What do you like about working at AT&T?

"It was mostly a very laid-back, stress-free environment."

Do you have any tips for others interviewing with this company?

"Study the company before interviewing. Make sure to know all of the things that AT&T has to offer, and ASK QUESTIONS."

What don't you like about working at AT&T?

"There was very little opportunity for growth. I was in a management position, but the odds of me moving any higher within the company were very small."

What suggestions do you have for management?

"Work hard and hire good, trustworthy employees. This will make for a nice working environment."

"My job was to retain our customers that were possibly considering leaving us."

What do you like about working at AT&T?

"It was a wonderful environment and I loved my team. We worked great together, acted as a family and were determined to always be great."

Do you have any tips for others interviewing with this company?

"Do your best. Oh, and good luck - I'm a hard competitor to beat!"

What don't you like about working at AT&T?

"We didn't have the space we needed for our representatives to be comfortable, especially being in a call center environment, Other than that, I don't have a complaint in the world."

What suggestions do you have for management?

"Make sure you are hiring someone who is energetic, works well with people and can deal with change."

"Three years with the company."

What do you like about working at AT&T?

"AT&T gave me a great start on my career after the military."

What don't you like about working at AT&T?

"There has been a lot of change in the organization. Change has not been managed effectively or efficiently."

"AT&T is great."

What do you like about working at AT&T?

"I love the pay. The bonuses are great, too."

What do you like about working at AT&T?

"I appreciated the autonomy for individual decisions and the collaboration of peers and managers when requested."

Do you have any tips for others interviewing with this company?

"This is a very good company and I highly recommend it to others."

What don't you like about working at AT&T?

"The industry is steadily declining. As such, most sales are negative compared to previous years."

What suggestions do you have for management?

"Continue to improve the value proposition and apply global resorces to end-user marketing."

"Less than $24,000"

What do you like about working at AT&T?

"I liked customer relationships, building rapport, customer service, friends."

What don't you like about working at AT&T?

"Boss, CEO, Management = shady shortcuts are going to hurt you"

"Stifled, and no room for promotion or advancement."

What do you like about working at AT&T?

"Employee discounts are pretty good on everything but mobile devices."

Do you have any tips for others interviewing with this company?

"Don't do it, they will steal your soul and leave you with nothing"

What don't you like about working at AT&T?

"No promotion potential for non minorities. Was told since I'm a white male I could not be promoted."

What suggestions do you have for management?

"Promote based on qualifications, recalculate target base salaries to track with inflation."

"My experience was fulfilling and provided me with greater knowledge."

What do you like about working at AT&T?

"I liked having the ability to help new/existing customers gain new communication devices."

Do you have any tips for others interviewing with this company?

"To be willing to assist and interact with different individuals."

What don't you like about working at AT&T?

"I don't like having to make customers pay high deposits."

What suggestions do you have for management?

"To make the security deposits more affordable and less expensive."

What do you like about working at AT&T?

"There is a lot of emphasis on teamwork and collaboration at every level.."

Do you have any tips for others interviewing with this company?

"If possible, learn about tools and processes that would be needed to make you successful at your new job"

What don't you like about working at AT&T?

"As a contractor, I feel that there is a very limited opportunity for growth..."

What suggestions do you have for management?

"when appropriate, try to cut down on processes and paperwork that reduce efficiency..."