AT&T Employee Reviews for Systems Technician
Browse AT&T Reviews by Job Title →Systems Technicians at AT&T give their company a 3.1 out of 5.0, while the average rating for AT&T is 4.0, making them 25% less happy than every other employee at AT&T and 18% less happy than every other Systems Technician on CareerBliss - the happiest Systems Technicians work for Adecco.
"The last 5 yrs have been terrible. All they care about is money, not customer service."
What do you like about working at AT&T?
"The pay, the health insurance, the pension. The actual work I do."
Do you have any tips for others interviewing with this company?
"Stay away. Go somewhere else the money isn't worth it. I'm stuck can't go anywhere but as soon as some of my bills are paid I'm outta here."
What don't you like about working at AT&T?
"The management style, being managed by intimidation on everything, being sent out of town on 1 day notice for 6 weeks, having your manager tell you you idle your vehicle too long, get out of the shop in 15 min, get your job done in 1.5 hrs or get written up, don't speed put your cones out turn your wheels to the curb put your parking brake on; your day off this week is Wednesday and Sunday, oh wait we are sending someone out of town now you have to work Sunday. I could go on and on - this place sucks."
What suggestions do you have for management?
"Come work my job under your rules for a month - you would quit."
Average Systems Technician Ratings in the Past 4 Years
| Year | Salary |
|---|---|
| 2010 | $4 |
| 2011 | $3 |
| 2013 | $1 |
"AT&T used to be a good place to have a career. Now they are all about the bottom line for the shareholders, and not at all about the employees or their products & service."
What don't you like about working at AT&T?
"Inflexibility in scheduling, and the tendency to lay off rather than streamline to save money."
Average AT&T Attributes by Systems Technician
"Overall it's a good place to learn and grow."
What do you like about working at AT&T?
"I was continuously trained on new product lines."
What don't you like about working at AT&T?
"Senior management was adequate at best."
What suggestions do you have for management?
"Be sensitive to the needs of your employees."
"For the first 12 years, I thoroughly enjoyed my job."
What do you like about working at AT&T?
"The pay and benefits were competitive."
Do you have any tips for others interviewing with this company?
"Realize that at a company as big as AT&T, you're a number, not a person."
What don't you like about working at AT&T?
"The company was, I realized later, way too big. Decisions are made by managers across the country who don't get to see or comprehend what is actually happening in day-to-day situations. Also, there was more emphasis placed on the shareholders than on the consumers."
What suggestions do you have for management?
"Spend more time at the customer level."
"Before the breakup of the Bell system, this was the job to have."
What do you like about working at AT&T?
"Training, the hands on work. I enjoyed installing the systems from the ground up. This included the cabling. I took pride in being a Craftsman, as we were called."
What don't you like about working at AT&T?
"I had no complaints with the job."
What don't you like about working at AT&T?
"I was laid off when SBC merged with AT&T."
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