AT&T Employee Job Reviews in the United States

"Fulfilling."

What do you like about working at AT&T?

"Yes, it has been a great experience, that is why I have stayed."

Do you have any tips for others interviewing with this company?

"The best thing I can say is be prepared. Most interviews are simple if you actually have the skills required."

What don't you like about working at AT&T?

"Flexibility of being a Telecommuter and being able to better balance my home and work life."

What suggestions do you have for management?

"None. I am very pleased with them at this time."

What do you like about working at AT&T?

"Good team, good environment, ATT has a reputable name, not too far from home."

Do you have any tips for others interviewing with this company?

"Be confident, speak what you know and be honest, get to know the company you are applying for."

What don't you like about working at AT&T?

"No room for advancement, cannot expand my skillset in the industry."

What suggestions do you have for management?

"Hire more techs to support the 6000 clients we have on and off site."

"A very good learning experience."

What do you like about working at AT&T?

"Fellow workers that help with related problems. The different support groups."

Do you have any tips for others interviewing with this company?

"Be yourself and let them know your experience level. Get your reference in order."

What don't you like about working at AT&T?

"Contract work is limited to a year or two, so it is tough being a contractor."

What suggestions do you have for management?

"Make contractors permanent after a year, because the person should be able to get some time off from work."

What do you like about working at AT&T?

"The nationwide brand recognition. Everyone knows AT&T, and I was proud to say that I worked there."

Do you have any tips for others interviewing with this company?

"Just be yourself. Take your time in answering the hiring manager's questions."

What don't you like about working at AT&T?

"Downsizing for lesser rates (due to outsourcing). AT&T forgot about the people that helped the company get to where it is."

What suggestions do you have for management?

"Don't forget about the people that got you where you are."

"Great until they outsourced my job to India."

What do you like about working at AT&T?

"Great pay, had a great supervisor, and I could work from home when needed."

Do you have any tips for others interviewing with this company?

"Nope, just be yourself and be honest, the rest will work for you."

What don't you like about working at AT&T?

"The department manger micromanaged from Ohio - no formal training, just threw me into the job."

What suggestions do you have for management?

"Stop micromanaging, listen to the employees concerning their job when you have never done it before."

"AT&T provides a changing environment with great benefits."

What do you like about working at AT&T?

"I liked learning new technologies every month and solving advanced technical problems."

Do you have any tips for others interviewing with this company?

"Just be yourself and answer their questions as quickly as possible."

What don't you like about working at AT&T?

"AT&T procedures and documents would change every quater. At one point I had 6 managers in 9 months."

What suggestions do you have for management?

"There needs to be more stability for teams and managers. Changing managers every tour bid disrupts chemistry between the employer and their employees."

"Prepare, plan, design, implement, operate and optimize."

What do you like about working at AT&T?

"It's a professional environment and good place to work, and employees are friendly."

Do you have any tips for others interviewing with this company?

"They have good technical interviewers and their process is turning around quick."

What don't you like about working at AT&T?

"Reorganization and relocation happened and employees are working remotely and not centralized."

What suggestions do you have for management?

"I would like to admire the managers, who know employees down to earth."

What do you like about working at AT&T?

"It's a job. I collect a paycheck and there are benefits."

Do you have any tips for others interviewing with this company?

"This is a job, not a career. Use it as a stepping stone until something better comes along."

What don't you like about working at AT&T?

"Everything an employee does is somehow calculated and graded. How long your truck idles, how long you are on a job, how many jobs you completed vs. jobs returned. Often you are dispatched on jobs that are not ready to be installed, and those jobs need to be returned in the system. However, returning a job goes against your dispatch efficiency which you are expected to maintain at a certain percentage. Some managers are not familiar with the work the technicians are doing and make unreasonable or asinine requests of the technicians. AT&T has a system (MSOC) that they feel is infallible. The system measures every job the same way (according to the services being installed), and does not allow for the uniqueness of each job. A 3-box install in a 2-bedroom apartment is a lot different than a 3-box install in a 5000 square foot home. As a technician, you still get the same amount of time to do both."

What suggestions do you have for management?

"I would really focus on the customers instead of the shareholders. I would talk to and have a working relationship with the hourly employees. Find out what they are experiencing and what they are hearing from the customers. I would hire managers from within the company - managers who have experience performing the jobs of the employees they will be managing. Get rid of the bean counters who think that everything can be measured by numbers. Listen to the technicians in the field. Hire trainers that have actually done the job that they are training technicians to do. Quality, quality, quality."

What do you like about working at AT&T?

"The selling aspect and meeting new people. I enjoy selling products and services."

Do you have any tips for others interviewing with this company?

"Not at this time... I would suggest that anyone looking to come on board investigate before accepting a position."

What don't you like about working at AT&T?

"Need more compensation when selling these products. The company I work for sells AT&T products, it's a smaller company."

What suggestions do you have for management?

"Be more flexible in putting a good business plan together on support and selling ventures."

What do you like about working at AT&T?

"The network scale and complexity, the new technology and platforms."

Do you have any tips for others interviewing with this company?

"Be patient, do as much research as possible and prepare well."

What don't you like about working at AT&T?

"The company is too big, and sometimes it doesn't run efficiently."

What suggestions do you have for management?

"Compass the layers of the Corporate Hierarchy to 6-7 from 10-11."

What do you like about working at AT&T?

"It was a strong and stable company. The environment was comfortable."

Do you have any tips for others interviewing with this company?

"Make sure you understand the job you are applying for."

What don't you like about working at AT&T?

"I don't like working in a union environment. It tends to create tension between management and non-management employees."

What suggestions do you have for management?

"Hire good people and trust them to do their jobs."

What do you like about working at AT&T?

"Before we were sold it was a great place to work for. Now because they are moving, not so much."

Do you have any tips for others interviewing with this company?

"Are they willing to move to Georgia? They will do great."

What don't you like about working at AT&T?

"Because they are moving there is no loyalty to the employees, but it is their company, they can do what they want."

What suggestions do you have for management?

"They need to be up front with employees and let them know what is the time frame."