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Industry: Telecommunications · HQ: Dallas, TX · https://www.att.com

Working at AT&T in Knoxville, TN: 7 Employee Job Reviews by Real Employee working in Knoxville, TN Area

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On average, employees in Knoxville, TN at AT&T give their company a 3.3 rating out of 5.0 based on 7, whereas overall Average Rating of AT&T is 4.0 out of 5.0 based on 3624 AT&T Review Ratings. The happiest AT&T employees in Knoxville, TN are Anonymous Employees submitting an average rating of 3.8 and Outside Plant Technicians with a rating of 4.0.

31%
45%
19%
5%
1%
4.0
Average Rating
(based on 2582 AT&T Review Ratings)

Ratings by Category

Company Culture
3.8
Growth Opportunities
3.5
People You Work With
4.4
Person You Work For
4.2
Rewards You Receive
3.9
Support You Get
4.0
Way You Work
4.1
Work Setting
4.0
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Retail Sales Consultant
"I've worked with AT&T for a little over 2 years and I have learned a lot during my time there about sales and the experience helped me mature and grow into the salesman that I am today. Management was amazing and my coworkers made me look forward to coming into work every day and a healthy work environment all around is something that's hard to find these days in any job setting."
Posted 4 years ago in Hadley, MA

Working at AT&T in Knoxville, TN: 7 Employee Reviews

AT&T Employee
in Knoxville, TN

"AT&T provides solid benefits for 401(k) health and dental as well as insurance. Provides a healthy environment to learn and excel due to good management. Compensation is fair for work performed, and probably above average for the industry."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
AT&T Employee
in Knoxville, TN

"Does not care about employees."

Person You Work For 5 / 5 People You Work With 2 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 3 / 5

Company-Industry Rating Comparison

4.0
AT&T (3624)
4.5 Highest Rated in this Industry is Adtech (8)
2.2 Lowest Rated in this Industry is Blue Fountain Media (8)
3.8 Average of All Companies in this Industry (13,152)
Wire Technician
in Knoxville, TN

"I've worked for AT&T as a Premise and Wire technician for almost eight years. The company has an unwavering commitment to quality and innovation. Job security, benefits, and a non-contractor work environment foster company pride."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 1 / 5
Company Culture 5 / 5 Way You Work 3 / 5
AT&T Employee
in Knoxville, TN

"I entered this position with great excitement and optimism. The negotiated pay and image that was portrayed hooked me in. I, like 8 others, joined in 8 weeks of AT&T basic training. The training is pass or fail, meaning you can lose your job if failing a week of testing. That's the beginning of the ongoing tension and fear this company puts on the WT. Be prepared to get harassed to meet unreachable metrics and take the blame for everything that happens. No matter how hard you work, it will never be good enough. There's no family/social life with this job. It will drain all of your mental/physical energy. Additionally, the equipment/service is horrible. You'll be trying to repair something that always fails and get wrote up for it when it goes down again. Losing battle. Avoid this job, if possible. Don't be enticed with the pay. You're doing the work of 2-3 people alone. That's why the hourly is higher than most jobs in your area. It's not worth the crushing of life and the stress you'll face."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 2 / 5
U-Verse Technician
in Knoxville, TN

What do you like about working at AT&T?

"I like the product AT&T offers and quality of workmanship."

Do you have any tips for others interviewing with this company?

"Having a skill in time management is the only way to meet your goals with the company."

What don't you like about working at AT&T?

"Due to union relations there are no advancements available for the future."

What suggestions do you have for management?

"I have had three managers in the past two years and they all have been great."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 1 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Outside Plant Technician
in Knoxville, TN
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4.7 / 5 Rewards You Receive 4.5 / 5 Growth Opportunities 3.2 / 5
Company Culture 5 / 5 Way You Work 4.2 / 5
Senior Account Executive
in Knoxville, TN

"A great opportunity."

What do you like about working at AT&T?

"I enjoyed the competitve sales environment."

What don't you like about working at AT&T?

"Some of the procedures."

What suggestions do you have for management?

"The managers did a great job but I would suggest a little better organization."

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