AT&T Employee Reviews for Account Manager
Browse AT&T Reviews by Job Title →Account Managers at AT&T give their company a 3.9 out of 5.0, while the average rating for AT&T is 4.0, making them 3% less happy than every other employee at AT&T and 5% happier than every other Account Manager on CareerBliss - the happiest Account Managers work for Dart Container.
"Back in 2003 while the company was under BellSouth, it was an awesome place to work. When AT&T took over, darkness entered my life. They changed compensation to make it difficult to earn commissions. Micro managed you to death. Management were dogs. In 2010, 90% of my co workers quit. They even developed a pay plan where if your customer didn't pay their bill, you did."
"With company for 3 years, promoted twice."
What do you like about working at AT&T?
"My coworkers are phenomenal, and working for a Fortune 500 company is good for a résumé. Opportunities for growth are abundant."
Do you have any tips for others interviewing with this company?
"Look at a career with AT&T as springboard, not a long-term stop."
What don't you like about working at AT&T?
"There is no incentive for loyalty. The promotion track is there, but external employees receive substantially greater compensation than internal candidates. Promotions are often given based on longevity rather than performance."
What suggestions do you have for management?
"Be more open to criticism. Enable employees to make decisions and have the ability to initiate and influence change, rather than have them simply be employees. Engage employees and be open to discussions, rather than closed off."
Average Account Manager Ratings in the Past 5 Years
| Year | Salary |
|---|---|
| 2010 | $3 |
| 2011 | $3 |
| 2012 | $4 |
| 2013 | $2 |
| 2014 | $2 |
"Excellent."
What do you like about working at AT&T?
"Opportunity to grow within the company and learn new technology."
Do you have any tips for others interviewing with this company?
"Let's keep emphasizing our values, skills and experience and it will benefit our employer."
What don't you like about working at AT&T?
"I have no negative opinion about AT&T. It is a great place to work."
What suggestions do you have for management?
"Pay more attention to customer's experience, and minimize billing complaints."
Average AT&T Attributes by Account Manager
"Awesome but will not hire full-time at ATT Services."
"Without question, AT&T is about the market. I understand that and respect it. However, it makes it difficult to provide customers with the service that is necessary to be considered truly successful."
"AT&T is a great place to learn telecommunications."
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