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AT&T Employee Job Reviews in the United States

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31%
45%
19%
5%
1%
4.0
Average Rating
(based on 2582 AT&T Review Ratings)

Ratings by Category

Company Culture
3.8
Growth Opportunities
3.5
People You Work With
4.4
Person You Work For
4.2
Rewards You Receive
3.9
Support You Get
4.0
Way You Work
4.1
Work Setting
4.0
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"Working with AT&T overall was a very positive experience for me. I learned how to work within a team, my strengths as well as weaknesses. My co-workers helped to make the workplace more enjoyable aside from the many pressures of working in a call center environment. Best part of the job was being able to assist customers with their technical issues and insuring the service they're paying for is working. Like any call center there's always the ups and the downs."
Posted 11 years ago in Las Vegas, NV
Assistant Store Manager

"I love my coworkers and employees. I have moral conflictions with upper mgmt."

What do you like about working at AT&T?

"I love my coworkers, employees, customers, and job responsibilities. I love the authority and autonomy I have in making business decisions that affect the Company, my sales quota, and customer satisfaction."

Do you have any tips for others interviewing with this company?

"AT&T has a very insignificant focus on employee morale that new managers will have to embrace and execute upon in order to advance within the company. If you have a strong moral code and conscience that you are unwilling to compromise for a paycheck, this may not be the job for you."

What don't you like about working at AT&T?

"I do not like or morally and ethically agree with upper managements style of management. They are incredibly deceitful and manipulative. They believe in motivating by fear, threats, deceit, and manipulation. If a manager, such as myself, has moral or ethical conflicts with this type of management style their advancement opportunities immediately become incredibly insignificant. I also do not like the amount of authority or autonomy I have in making decisions about or disciplining employees."

What suggestions do you have for management?

"I highly recommend looking into using positive reinforcement and relationship building techniques to motive employees. A strong focus on employee morale produces happy and exponentially more productive employees long term."

Person You Work For 2 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 2 / 5
Technical Support Representative

"Not allowed to give customers proper support."

What do you like about working at AT&T?

"Wage and benefits were good, but not worth the aggravation."

Do you have any tips for others interviewing with this company?

"Don't expect to work there very long, turnover is huge."

What don't you like about working at AT&T?

"Having to follow ridiculous computer generated text and not being allowed to solve the customer's problems."

What suggestions do you have for management?

"Listen to the people on the phones! The customers and the techs they talk to know what works."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Product Manager

What do you like about working at AT&T?

"I loved the constant change and movement of the products, as well as the fast paced environment."

What don't you like about working at AT&T?

"There was not a lot of room for promotion and movement within the company."

What suggestions do you have for management?

"Spend more time trying to help each employee find career options within or outside of the company."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Senior Implementation Manager

"It's been a great learning experience."

What do you like about working at AT&T?

"They offer flexible hours, and the coworkers I have met throughout the company all have been great to work with."

Do you have any tips for others interviewing with this company?

"Be yourself during the interview. If you are going for the tech interview, know your stuff and do your homework."

What don't you like about working at AT&T?

"The time reporting system and the lack of daycare for working parents."

What suggestions do you have for management?

"Simplify the time reporting system to one system. Offer onsite daycare for working parents."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
IT Project Manager

What do you like about working at AT&T?

"AT&T pays well and allows me to work from home."

Do you have any tips for others interviewing with this company?

"Make sure that you don't interview at the California offices. If you can, try to work from home."

What don't you like about working at AT&T?

"Depressing work environment, boring culture, inefficient ways of doing things, lack of work opportunities."

What suggestions do you have for management?

"I would deal with the Union issues and focus on new employee development."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 1 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 2 / 5
Unix Infrastructure Engineer

"Very heavily oriented towards process. Very little individual autonomy."

What do you like about working at AT&T?

"Excellent training opportunities. Good compensation. Good time management. Few emergencies requiring overtime or weekend work."

Do you have any tips for others interviewing with this company?

"AT&T is a very heavily engineering-oriented company. An emphasis is put on people with strong technical skills. Potential applicants must be calm, patient, and willing to be dependent on long chains of people to accomplish simple tasks. Type A personalities desiring quick turnaround or results will be very frustrated."

What don't you like about working at AT&T?

"Too little autonomy. Poor support from upper management. Large number of stakeholders on projects with poor division of responsibilities and ownership."

What suggestions do you have for management?

"None really. Management has a clear focus of what their goals are."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Assistant Manager

"extremely educational and fulfilling"

What do you like about working at AT&T?

"Tons of opportunity within the company for advancement. Very good structure for learning."

Do you have any tips for others interviewing with this company?

"do research on their products and the surrounding region where the store is."

What don't you like about working at AT&T?

"with all honesty I can't really think of anything at the moment."

What suggestions do you have for management?

"continue to make the education of the functions of the companies products and services the main focus no matter the cost, promote from within a bit more."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Senior Storage Engineer

What do you like about working at AT&T?

"There were friendly and motivational people around me to guide me and get the project done. Management always gave me enough time to complete tasks or projects, and they never rushed me."

Do you have any tips for others interviewing with this company?

"Know about EMC products and CISCO gear before joining this company."

What don't you like about working at AT&T?

"None. This company is a great place to work!"

What suggestions do you have for management?

"None at this moment. The management will give you enough time to complete a task or project. Never rush you."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Senior Technical Associate

What do you like about working at AT&T?

"Learning new technology and using my experience, I enjoyed the networking with other employees."

Do you have any tips for others interviewing with this company?

"I suggest that the applicant for a job with this company be ready to answer technical qestions on LTE technology."

What don't you like about working at AT&T?

"I liked it, there were no issues at this job and I would welcome working at this company again."

What suggestions do you have for management?

"I have no suggestions, I believe I was not employed to make suggestions, management was very professional."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Sales Representative

What do you like about working at AT&T?

"It was a good company to work for with good pay."

Do you have any tips for others interviewing with this company?

"Yes you have to be really good at sales and customer service."

What don't you like about working at AT&T?

"The company was closing a lot of departments and outsourcing jobs."

What suggestions do you have for management?

"The company should open more offices and keep jobs in the US."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Network Manager

"High micromanagement, high stress levels, and no feeling of job stability."

What do you like about working at AT&T?

"The salary and benefits are very good. Coworkers are great."

Do you have any tips for others interviewing with this company?

"Have a low enough standard of living so that you don't get trapped."

What don't you like about working at AT&T?

"The extreme level of micromanagement and oversight. The constant feeling that any mistake will land you on the street. Rules to force extreme detail in work, and then the extra busy work that prevents you from doing it properly. Then, having to take shortcuts to finish on time and risking a violation of policy from one of the many auditing groups who have never done the job under the new guidelines, and have all the time in the world to find a mistake (a.k.a. bean counters)."

What suggestions do you have for management?

"Loosen the reins. Let managers manage instead of micromanaging. Establish a standard level for the next higher manager, so that being unlucky in the group you're in doesn't stifle management ability or decision-making. Better yet, create a more stable working environment that isn't managed by fear."

Person You Work For 1 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 1 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Transport Design Engineer

"Good team environment with sufficient time given to learn."

What do you like about working at AT&T?

"It was a professional work place with sufficient time given to learn new procedures."

Do you have any tips for others interviewing with this company?

"Have a complete understanding of the job requirements and ask pertinent questions."

What don't you like about working at AT&T?

"Parking was insufficient, which caused delays in getting to work."

What suggestions do you have for management?

"Ask more questions with the full time employees and contractors."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Premises Technician

"The job is very mundane. Not very rewarding."

What do you like about working at AT&T?

"It was close to home, there was plenty of overtime, and benefits were good."

Do you have any tips for others interviewing with this company?

"It's more of a young man's job, so drink lots of water!"

What don't you like about working at AT&T?

"I hated being outside in the heat and not working with peers in a team environment."

What suggestions do you have for management?

"I would suggest working two-man crews. It would be more productive."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Intern

"I learned a lot about workplace dynamics."

What do you like about working at AT&T?

"I liked working with C++ on the job. I also like working with the people."

Do you have any tips for others interviewing with this company?

"I have no tips. When AT&T became smaller about 16 years ago, this division became Lucent Technologies."

What don't you like about working at AT&T?

"I did not like that it was just a summer intern job."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Sales Service Representative

"Very great, would still be working there today if not for moving."

What do you like about working at AT&T?

"There were always new things to learn about the technology and the company."

What don't you like about working at AT&T?

"I liked everything about the company and the people I worked with became my close friends."

What suggestions do you have for management?

"They lacked some skills upper management should posses, but all in all, they were good to understand issues and concerns of the consumer and the employee."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5

AT&T Reviews FAQs

Is AT&T a good company to work for?

AT&T has an overall rating of 4.0 Average Rating out of 5, based on over 2582 AT&T Review Ratings left anonymously by AT&T employees, which is 3% higher than the average rating for all companies on CareerBliss. 94% of employees would recommend working at AT&T.

Does AT&T pay their employees well?

AT&T employees earn $55,000 annually on average, or $26 per hour, which is 17% lower than the national salary average of $66,000 per year. 571 AT&T employees have shared their salaries on CareerBliss. Find AT&T Salaries by Job Title.

How satisfied are employees working at AT&T?

94% of employees would recommend working at AT&T with the overall rating of 4.0 out of 5. Employees also rated AT&T 3.8 out of 5 for Company Culture, 3.9 for Rewards You Receive, 3.5 for Growth Opportunities and 4.0 for support you get.

What is the highest paying job at AT&T?

According to our data, the highest paying job at AT&T is a Senior Director of Business Development at $351,000 annually. Browse AT&T Salaries by Job Profile.

What is the lowest paying job at AT&T?

According to our data, the lowest paying job at AT&T is a Field Sales Representative at $12,000 annually. Browse AT&T Salaries by Job Profile.

What are the pros and cons of working at AT&T?

According to reviews on CareerBliss, employees commonly rated the pros of working at AT&T to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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