Convergys Employee Job Reviews in the United States

"It was a job to suffice the employment need, but absolutely no room for growth."

What do you like about working at Convergys?

"I enjoyed helping the customers resolve their issues."

Do you have any tips for others interviewing with this company?

"You definitely have to be customer service oriented, with a lot of patience, in dealing with a variety of people, and be prepared to not have your own personal work space, along with a very institutionalized type of environment."

What don't you like about working at Convergys?

"It was very statistic-centric, with little focus on the employee and their needs."

What suggestions do you have for management?

"I would have let management been more approachable in resolving issues, and posting updates in a far more timely manner to assist their employees in their positions."

What do you like about working at Convergys?

"The people were all really great there. They had started a work from home program as well."

"DO NOT WORK HERE!"

What do you like about working at Convergys?

"Nothing! I would not recommend that anyone work at this place."

Do you have any tips for others interviewing with this company?

"Do not lower yourself to working for this company."

What don't you like about working at Convergys?

"Everything! They do NOT respect their employees, nor does management back them at all. They are very two-faced and this is not a professional environment to work in."

What suggestions do you have for management?

"Learn your jobs."

"Look Beneath the Surface MAGIC"

Do you have any tips for others interviewing with this company?

"It is a good temporary job"

What don't you like about working at Convergys?

"back stabbing management making others look bad so they look good.Human resources acts without thinking an dis not fair in all determinations. They are opinion based rather than factual based"

What suggestions do you have for management?

"Act like people and suck up your short comings. HR can get off their high horse and not play God Their self proclaimed superiority is disgusting"

"Great place if you were just laid off"

What do you like about working at Convergys?

"17 Days PTO a year"

Do you have any tips for others interviewing with this company?

"Counter-offer for higher salaries, they're a low-balling company"

What don't you like about working at Convergys?

"Inter-office politics, too much CYA"

What do you like about working at Convergys?

"As an self managed associate, I emjoy working in a remote home-based environment."

Do you have any tips for others interviewing with this company?

"I would recommend visiting the companies websites for basic info. about the various products and/or services offered by each company. Also, clearly dilineated education and experience applicable to the position."

What don't you like about working at Convergys?

"Schedules may appear inflexible at time."

What suggestions do you have for management?

"Attending diversity workshops might enhance human capital resources."

"good growth opportunity for entry level candidates"

What do you like about working at Convergys?

"The initial growth opportunity"

Do you have any tips for others interviewing with this company?

"take advantage of what you will experience"

What don't you like about working at Convergys?

"the pay was not close to industry standards for training"

What suggestions do you have for management?

"take care of your people"

"Very necessary"

What do you like about working at Convergys?

"Good stable company!, fun environmennt and great co-workers.."

Do you have any tips for others interviewing with this company?

"Be confident and ask alot of questions..."

What don't you like about working at Convergys?

"Better compensation and job recognition..more incentives..."

What suggestions do you have for management?

"Better motivation to employees needed..."

"Good job"

What do you like about working at Convergys?

"that I was working for a company I love"

What don't you like about working at Convergys?

"that my employment ended there"

What suggestions do you have for management?

"that they communicate better to there employees"

What do you like about working at Convergys?

"The professional and personal development available through web-based courses"

Do you have any tips for others interviewing with this company?

"Be truthful and open"

What don't you like about working at Convergys?

"Training and development needs to be required for management as well as lay employees. Promotion opportunities are based on the good 'ol by system which is indigenous of Jacksonville, FL. If an individual doesn't know of anyone in a position to assist in their career growth, that person will not excel as rapidly as one who does."

What suggestions do you have for management?

"Be more open to change and to persons who have knowledge, skill and educational experience to offer the company rather than placing persons that offer less."

"don't work here"

What do you like about working at Convergys?

"nothing.........was told when I first got there that unless I was a member of the girls club I would not make it there........they were right I lasted 13 months."

Do you have any tips for others interviewing with this company?

"don't because they limit your employment if you ever leave."

What suggestions do you have for management?

"quit micro managing and start leveling with staff."

"Stepping stone"

What do you like about working at Convergys?

"Close to home"

What don't you like about working at Convergys?

"High turnover rate in regards to employees"

What do you like about working at Convergys?

"The people were great!"

Do you have any tips for others interviewing with this company?

"Be honest"

What don't you like about working at Convergys?

"I got laid off when the NLSG group was eliminated"

What suggestions do you have for management?

"Hire me back!"

"Edify was a great company who was purchased by a competitor that was not as great."

What do you like about working at Convergys?

"No longer work there but I loved the product."

What don't you like about working at Convergys?

"I did not like it when Intervoice purchased Edify."

What do you like about working at Convergys?

"Reliable, Belong to a great team"

Do you have any tips for others interviewing with this company?

"Ask what advancement opportunities should be expected."

What don't you like about working at Convergys?

"Not much job satisfaction. Few benefits. Low ceiling."

What suggestions do you have for management?

"Try to raise company moral."