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Convergys Employee Job Reviews in the United States

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On average, employees at Convergys give their company a 3.5 rating out of 5.0 - which is 11% lower than the average rating for all companies on CareerBliss. The happiest Convergys employees are Customer Service Agents submitting an average rating of 4.8 and Technical Support Officers with a rating of 4.5.

25%
27%
33%
12%
4%
3.5
Average Rating
(based on 159 Convergys Review Ratings)

Ratings by Category

Company Culture
3.3
Growth Opportunities
3.1
People You Work With
4.1
Person You Work For
3.9
Rewards You Receive
3.2
Support You Get
3.5
Way You Work
3.7
Work Setting
3.5
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Systems Administrator
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Senior Technician

"I've worked for Convergys network services department since late 2012. It's a great department to work for. You are in control of your own time and have a big team to help you with any issues"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Company-Industry Rating Comparison

3.5
Convergys (257)

4.7 Highest Rated in this Industry is Wright Express (5)
2.4 Lowest Rated in this Industry is Retalix Ltd. (12)
3.7 Average of All Companies in this Industry (9,863)
Sales Representative
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Software Engineer
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Executive Assistant
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5.1 / 5 Rewards You Receive 5.1 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Technical Support Supervisor
Person You Work For 4.9 / 5 People You Work With 4.8 / 5 Work Setting 4.9 / 5
Support You Get 4.8 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 4.8 / 5
Company Culture 4.9 / 5 Way You Work 4.8 / 5
Customer Service Representative
Person You Work For 4.9 / 5 People You Work With 4.9 / 5 Work Setting 4.9 / 5
Support You Get 4.9 / 5 Rewards You Receive 4.8 / 5 Growth Opportunities 4.9 / 5
Corporate Trainer
Person You Work For 5 / 5 People You Work With 4.9 / 5 Work Setting 4.9 / 5
Support You Get 4.9 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 4.6 / 5
Company Culture 4.8 / 5 Way You Work 4.9 / 5
Technical Support Officer
Person You Work For 4.9 / 5 People You Work With 4.9 / 5 Work Setting 4.9 / 5
Support You Get 4.9 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 4.9 / 5
Company Culture 4.9 / 5 Way You Work 4.8 / 5
Programmer
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Rewards You Receive 4 / 5 Growth Opportunities 5 / 5 Company Culture 5 / 5
Way You Work 5 / 5
Customer Contact Representative
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
QA Team Leader
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Senior Manager
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative
Person You Work For 4.2 / 5 People You Work With 5 / 5 Work Setting 4.4 / 5
Support You Get 5 / 5 Rewards You Receive 4.5 / 5 Growth Opportunities 4.6 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Convergys Reviews FAQs

Is Convergys a good company to work for?

Convergys has an overall rating of 3.5 Average Rating out of 5, based on over 159 Convergys Review Ratings left anonymously by Convergys employees, which is 10% lower than the average rating for all companies on CareerBliss. 84% of employees would recommend working at Convergys.

Does Convergys pay their employees well?

Convergys employees earn $28,000 annually on average, or $13 per hour, which is 58% lower than the national salary average of $66,000 per year. 38 Convergys employees have shared their salaries on CareerBliss. Find Convergys Salaries by Job Title.

How satisfied are employees working at Convergys?

84% of employees would recommend working at Convergys with the overall rating of 3.5 out of 5. Employees also rated Convergys 3.3 out of 5 for Company Culture, 3.2 for Rewards You Receive, 3.1 for Growth Opportunities and 3.5 for support you get.

What are the pros and cons of working at Convergys?

According to reviews on CareerBliss, employees commonly rated the pros of working at Convergys to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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