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Working at Convergys in Appleton, WI: 3 Employee Job Reviews by Real Employee working in Appleton, WI Area

Browse Convergys Reviews by Job Title →

On average, employees in Appleton, WI at Convergys give their company a 2.5 rating out of 5.0 based on 3, whereas overall Average Rating of Convergys is 3.5 out of 5.0 based on 257 Convergys Review Ratings. The happiest Convergys employees in Appleton, WI are Anonymous Employees submitting an average rating of 2.7.

25%
27%
33%
12%
4%
3.5
Average Rating
(based on 159 Convergys Review Ratings)

Ratings by Category

Company Culture
3.3
Growth Opportunities
3.1
People You Work With
4.1
Person You Work For
3.9
Rewards You Receive
3.2
Support You Get
3.5
Way You Work
3.7
Work Setting
3.5
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Working at Convergys in Appleton, WI: 3 Employee Reviews

Convergys Employee

"In many ways, a good place to work for, especially in a role beyond that of an entry-level agent. The pay is decent, people tend to be friendly and the expectations are low. However, it is very much a place where people are just working to collect a check. Very frustrating for anyone that is extremely motivated and looking for career growth. You'll likely get stuck in your role for 5-10 years, the whole time dealing with lackluster and lazy management that makes stupid and rash decisions. If you are looking for a job that is just a "job", and pays the bills, then you'll be fine. If you have any hopes or ambitions beyond that, look elsewhere."

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 2 / 5
Convergys Employee

"Since Convergys is just a contractor, a lot of what it does gets dictated to it by outside companies, which actually makes things worse since that means there's yet another layer preventing employees from being able to make any meaningful changes."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 2 / 5

Company-Industry Rating Comparison

3.5
Convergys (257)

4.7 Highest Rated in this Industry is Wright Express (5)
2.4 Lowest Rated in this Industry is Retalix Ltd. (12)
3.7 Average of All Companies in this Industry (9,863)
Biller

"not what I expected."

What do you like about working at Convergys?

"The people I work with, not management thats pretty much it.."

Do you have any tips for others interviewing with this company?

"all I have to say is they are fake, and you will probably quit within a few months or less"

What don't you like about working at Convergys?

"theres too much to put on here..were stuck in cubes not treated fairly sent home if we dont make sales goals. YOU NEVER GET HELP WHEN YOU NEED IT"

What suggestions do you have for management?

"Fix your facility. put in suggestions, read the reviews on here."

Person You Work For 2 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 2 / 5

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