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Convergys Employee Job Reviews in the United States

Browse Convergys Reviews by Job Title →

25%
27%
33%
12%
4%
3.5
Average Rating
(based on 159 Convergys Review Ratings)

Ratings by Category

Company Culture
3.3
Growth Opportunities
3.1
People You Work With
4.1
Person You Work For
3.9
Rewards You Receive
3.2
Support You Get
3.5
Way You Work
3.7
Work Setting
3.5
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Network Engineer
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 4 / 5
Company Culture 4.7 / 5 Way You Work 5 / 5
Senior Processor
Person You Work For 4.4 / 5 People You Work With 4.5 / 5 Work Setting 4 / 5
Support You Get 4.7 / 5 Rewards You Receive 4.6 / 5 Growth Opportunities 5 / 5
Company Culture 4.6 / 5 Way You Work 4.5 / 5
Tech Support Engineer
Person You Work For 4.7 / 5 People You Work With 4.9 / 5 Work Setting 4.6 / 5
Support You Get 4.5 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 4.5 / 5
Company Culture 4.7 / 5 Way You Work 4.8 / 5
Customer Service Representative
Person You Work For 4.9 / 5 People You Work With 4.9 / 5 Work Setting 4.9 / 5
Support You Get 4.9 / 5 Rewards You Receive 4.8 / 5 Growth Opportunities 4.9 / 5
WFM Associate
Person You Work For 3 / 5 People You Work With 4.5 / 5 Work Setting 3.3 / 5
Support You Get 2.1 / 5 Rewards You Receive 1.1 / 5 Growth Opportunities 1.1 / 5
Company Culture 3.2 / 5 Way You Work 4.6 / 5
Technical Support Specialist
Person You Work For 4.7 / 5 People You Work With 4.6 / 5 Work Setting 4.6 / 5
Support You Get 4.1 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4.9 / 5
Customer Service Representative
Person You Work For 4.2 / 5 People You Work With 5 / 5 Work Setting 4.4 / 5
Support You Get 5 / 5 Rewards You Receive 4.5 / 5 Growth Opportunities 4.6 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Technical Consultant
Person You Work For 3.9 / 5 People You Work With 3.8 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3.9 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 3.9 / 5
Associate
Person You Work For 4.9 / 5 People You Work With 4.7 / 5 Work Setting 3.3 / 5
Support You Get 3.4 / 5 Rewards You Receive 3.7 / 5 Growth Opportunities 4.2 / 5
Company Culture 3.8 / 5 Way You Work 3.1 / 5
Sales Representative

"My employment with Convergys was a great experience."

Senior Network Engineer

"The opportunities are not that great here. I would like to work in multiple domains in Networking."

Technical Support Representative

"Call Center multitask work overload."

Customer Service Representative

"Great job, good learning experience, polish my customer services skills, would work there again if I had to."

Operations Manager

What don't you like about working at Convergys?

"That it was an outsourcing company and company closed and business was re-directed to India."

Customer Service Agent

What do you like about working at Convergys?

"Advanced performance monitoring system allowed me to gauge my performance and compare with other workers in facility. Good awards program. Unable to place monetary value on awards."

What don't you like about working at Convergys?

"Placed in area with many drug addicts. Constantly having to cover for people getting fired or not showing up to work due to drugs."

Convergys Reviews FAQs

Is Convergys a good company to work for?

Convergys has an overall rating of 3.5 Average Rating out of 5, based on over 159 Convergys Review Ratings left anonymously by Convergys employees, which is 10% lower than the average rating for all companies on CareerBliss. 84% of employees would recommend working at Convergys.

Does Convergys pay their employees well?

Convergys employees earn $28,000 annually on average, or $13 per hour, which is 58% lower than the national salary average of $66,000 per year. 38 Convergys employees have shared their salaries on CareerBliss. Find Convergys Salaries by Job Title.

How satisfied are employees working at Convergys?

84% of employees would recommend working at Convergys with the overall rating of 3.5 out of 5. Employees also rated Convergys 3.3 out of 5 for Company Culture, 3.2 for Rewards You Receive, 3.1 for Growth Opportunities and 3.5 for support you get.

What is the highest paying job at Convergys?

According to our data, the highest paying job at Convergys is a Client Service Coordinator at $256,000 annually. Browse Convergys Salaries by Job Profile.

What is the lowest paying job at Convergys?

According to our data, the lowest paying job at Convergys is a Marketing Agent at $14,000 annually. Browse Convergys Salaries by Job Profile.

What are the pros and cons of working at Convergys?

According to reviews on CareerBliss, employees commonly rated the pros of working at Convergys to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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