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2,610 Convergys Employee Salaries

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Convergys employees earn $28,000 annually on average, or $13 per hour, which is 74% lower than the national salary average of $61,000 per year. According to our data, the highest paying job at Convergys is a Network Architect at $123,000 annually while the lowest paying job at Convergys is a Customer Support Specialist at $19,000 annually.

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$28K Customer Service Representative Average Salary at Convergys (818 salaries)

Equal to national average Customer Service Representative salary ($28K)
Equal to average Convergys salary ($28K)
$50K
$100K
$150K
-$11K (48%) less than average Convergys salary ($28K)
"Underpaid for the amount of stress on a day to day basis."
-$3K (11%) less than average Convergys salary ($28K)
-$3K (11%) less than average Convergys salary ($28K)
See 815 More Convergys Customer Service Representative Salaries

$43K Technical Support Engineer Average Salary at Convergys (49 salaries)

+$2K (4%) more than national average Technical Support Engineer salary ($41K)
+$15K (42%) more than average Convergys salary ($28K)
$50K
$100K
$150K
+$12K (35%) more than average Convergys salary ($28K)
"For the type of work performed I could be an admin and likely helped many current admins save face in front of their non-technical peers and superiors. The difference is that they would be paid over $100k while I was compensated less than $35k in yearly earnings. A poverty level wage in many states."
-$3K (11%) less than average Convergys salary ($28K)
+$2K (6%) more than average Convergys salary ($28K)
See 46 More Convergys Technical Support Engineer Salaries

$27K Technical Support Agent Average Salary at Convergys (25 salaries)

-$1K (3%) less than national average Technical Support Agent salary ($28K)
-$1K (3%) less than average Convergys salary ($28K)
$50K
$100K
$150K
-$7K (28%) less than average Convergys salary ($28K)
"$10.50 is a great place to start, but there really aren't any raises. Bonuses, sure, if you're a perfect employee, that never gets sick, never gets stuck in traffic, has no family or car problems, and can keep calls within 10 seconds of the goal."
-$4K (15%) less than average Convergys salary ($28K)
-$8K (33%) less than average Convergys salary ($28K)
See 22 More Convergys Technical Support Agent Salaries

$30K Customer Service Specialist Average Salary at Convergys (18 salaries)

Equal to national average Customer Service Specialist salary ($30K)
+$2K (6%) more than average Convergys salary ($28K)
$50K
$100K
$150K
-$8K (33%) less than average Convergys salary ($28K)
"All Centers grossly under pay their reps when considering expectations."
+$10K (30%) more than average Convergys salary ($28K)
+$2K (6%) more than average Convergys salary ($28K)
See 15 More Convergys Customer Service Specialist Salaries

$43K Technical Support Specialist Average Salary at Convergys (12 salaries)

+$2K (4%) more than national average Technical Support Specialist salary ($41K)
+$15K (42%) more than average Convergys salary ($28K)
$50K
$100K
$150K
-$6K (24%) less than average Convergys salary ($28K)
"Underpaid in this role, but appreciated nonetheless."
+$17K (46%) more than average Convergys salary ($28K)
+$17K (46%) more than average Convergys salary ($28K)
See 9 More Convergys Technical Support Specialist Salaries

$30K Technical Support Officer Average Salary at Convergys (5 salaries)

Equal to national average Technical Support Officer salary ($30K)
+$2K (6%) more than average Convergys salary ($28K)
$50K
$100K
$150K
+$13K (37%) more than average Convergys salary ($28K)
+$2K (6%) more than average Convergys salary ($28K)
+$2K (6%) more than average Convergys salary ($28K)
See 2 More Convergys Technical Support Officer Salaries

$23K Agent Average Salary at Convergys (4 salaries)

-$17K (53%) less than national average Agent salary ($40K)
-$5K (19%) less than average Convergys salary ($28K)
$50K
$100K
$150K
-$7K (28%) less than average Convergys salary ($28K)
"I feel that I am underpaid for the requirements."
$30K Agent ·
+$2K (6%) more than average Convergys salary ($28K)
$20K Agent ·
-$8K (33%) less than average Convergys salary ($28K)
See 1 More Convergys Agent Salaries

$76K Senior Technician Average Salary at Convergys (2 salaries)

+$25K (39%) more than national average Senior Technician salary ($51K)
+$48K (92%) more than average Convergys salary ($28K)
$50K
$100K
$150K
+$16K (44%) more than average Convergys salary ($28K)
"Depending on the company you work for and your experience, a technician can range from $22000 to $55000 a year."
+$80K (117%) more than average Convergys salary ($28K)

$58K IT Specialist Average Salary at Convergys (2 salaries)

+$6K (10%) more than national average IT Specialist salary ($52K)
+$30K (69%) more than average Convergys salary ($28K)
$50K
$100K
$150K
-$5K (19%) less than average Convergys salary ($28K)
"Totally underpaid, I live in Tucson and they pay Mexico-level wages. They are outside the city limits to not pay city tax, I have to pay city tax and they make 30000x as much as I do. They are one of the largest companies in the USA and they treat you like a third world countryman."
+$65K (107%) more than average Convergys salary ($28K)

$19K Customer Retention Specialist Average Salary at Convergys (2 salaries)

-$13K (50%) less than national average Customer Retention Specialist salary ($32K)
-$9K (38%) less than average Convergys salary ($28K)
$50K
$100K
$150K
-$7K (28%) less than average Convergys salary ($28K)
"I feel like I was underpaid given the fact that I was polyfunctional, and very effective at my tasks. I implemented a heavy use of analytics and programs and data packages such as sql, and google Analytics. This information was extremely useful for our company given it allowed us to clearly see what impact our marketing strategies had on our target markets be it by gender, age or demographic."
-$12K (54%) less than average Convergys salary ($28K)
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