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Working at Convergys in Orem, UT: 6 Employee Job Reviews by Real Employee working in Orem, UT Area

Browse Convergys Reviews by Job Title →

On average, employees in Orem, UT at Convergys give their company a 2.6 rating out of 5.0 based on 6, whereas overall Average Rating of Convergys is 3.5 out of 5.0 based on 257 Convergys Review Ratings. The happiest Convergys employees in Orem, UT are Customer Service Supervisors submitting an average rating of 4.4 and Customer Service Representatives with a rating of 3.2.

25%
27%
33%
12%
4%
3.5
Average Rating
(based on 159 Convergys Review Ratings)

Ratings by Category

Company Culture
3.3
Growth Opportunities
3.1
People You Work With
4.1
Person You Work For
3.9
Rewards You Receive
3.2
Support You Get
3.5
Way You Work
3.7
Work Setting
3.5
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Working at Convergys in Orem, UT: 6 Employee Reviews

Technical Support Engineer

"Convergys considers the bottom line and will pay those capable and willining to work below their talent in order to maintain large earnings at the expense of stability of employment."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 1 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 3 / 5
Convergys Employee

"Convergys has no love for the non-standard call center jobs which it attempts to out source. Technical and remote Management positions are quickly moved around as many of those view traditional call centers as more profitable with their higher turn around.Tenure outside of management has no weight."

Person You Work For 2.7 / 5 People You Work With 2.7 / 5 Work Setting 2.7 / 5
Support You Get 2.7 / 5 Rewards You Receive 2.7 / 5 Growth Opportunities 2.7 / 5
Company Culture 2.7 / 5 Way You Work 2.7 / 5

Company-Industry Rating Comparison

3.5
Convergys (257)

4.7 Highest Rated in this Industry is Wright Express (5)
2.4 Lowest Rated in this Industry is Retalix Ltd. (12)
3.7 Average of All Companies in this Industry (9,863)
Sales Representative

What do you like about working at Convergys?

"I liked talking with people on the phones. I liked hearing about their lives and being a positive influence on their day."

Do you have any tips for others interviewing with this company?

"If you can speak English, you'll get the job. Don't worry."

What don't you like about working at Convergys?

"It stinks to work for people with vastly lower critical thinking and problem solving skills than yourself, but it was temporary."

What suggestions do you have for management?

"I would work hard to find the answers to questions posed by my employees. Employees can't do their jobs effectively if their superiors don't go to bat for them and give them all information pertaining to their job. I would make sure my employees know they can depend on me to work hard, in every area, to give them all the support they need to do their jobs well."

Person You Work For 3 / 5 People You Work With 1 / 5 Work Setting 1 / 5
Support You Get 3 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 3 / 5
Customer Service Supervisor

"Very nice place to work love the management and love the environment."

What do you like about working at Convergys?

"Great opportunities to advance and great people that I work with."

Do you have any tips for others interviewing with this company?

"As long as you know what you are doing you will be fine."

What don't you like about working at Convergys?

"I don't like that once you get a salary position that you lose most of your benefits."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Customer Service Representative
Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4.1 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Customer Support Technician

"It was the best paying job during my freshman year of college."

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