Convergys Employee Job Reviews in the United States

What don't you like about working at Convergys?

"Too big (10,000 employees in India and 500 in my dept.), too competitive."

"Convergys is a ship without an anchor and appears to be preparing to be bought out."

What do you like about working at Convergys?

"I liked the people I worked with. The IT support was very strong. Operations worked hard to motivate employees."

Do you have any tips for others interviewing with this company?

"This company will give you a vast amount of experience. It's a great place to start. Plan to move on within two years or be laid off."

What don't you like about working at Convergys?

"Very weak executive team. The company provides average customer service. Frequent annual downsizing reflects poor executive management."

What suggestions do you have for management?

"Find an executive team who focuses on clients and employees. Directors and above are focused on their own performance is perceived. Poor communication skills."

"Edify was the best company ever, it was my pleasure to work for and be part of."

What do you like about working at Convergys?

"The atmosphere is electric and very upbeat with many different personalities and cultures that get along."

Do you have any tips for others interviewing with this company?

"You should check in with more than a few colleagues and Team Leads regarding information."

What don't you like about working at Convergys?

"The misinformation received through our web portal and from our Team Lead lead to angry customers."

"I worked at Convergys before the 2007 management changes, I hear that it's worse now."

"Convergys is ok if you need a place to start and get some knowledge and experience."

"this review is mediocre at best with not enough insight into the day to day duties"

What do you like about working at Convergys?

"it was an easy job where there enviroment was somewhat tolerable but a place to hang"

Do you have any tips for others interviewing with this company?

"just be honest and positive and if you set your mind to it you can do it"

What don't you like about working at Convergys?

"they treated everyone like a bunch of kids, with too many chilidish rules and poor leadership"

What suggestions do you have for management?

"to make the work environment less stressful and more relaxing so people would enjoy work"

What suggestions do you have for management?

"more communication"

"It's a good place to work at."

What do you like about working at Convergys?

"The pay and overtime."

What don't you like about working at Convergys?

"Takes time to move from one department to another even after being trained."

"The technology is good but management's focus shifts too often, based on the stock price."

"Convergys / Juniper project"

What do you like about working at Convergys?

"The SSL team was a great opportunity to learn a complex product and assisting callers was different from day to day."

Do you have any tips for others interviewing with this company?

"Brush up on routing and TCP/IP"

What don't you like about working at Convergys?

"The managers that took over the SSL- VPN project were incompetent."

What suggestions do you have for management?

"Pay attention to the agents workload so additional agents can be hired as needed."

"gave resignation because of relocating from india to US"

What do you like about working at Convergys?

"Visions of Convergys which helps people to grow in both professional and personal life."

What don't you like about working at Convergys?

"Cafeteria Food"

"Interesting"

What do you like about working at Convergys?

"Potential for improvements"

Do you have any tips for others interviewing with this company?

"Be yourself"

What don't you like about working at Convergys?

"Advancement"

What suggestions do you have for management?

"Step it up."

"It was great working with Wipro !"

What do you like about working at Convergys?

"The coordination between the top management and the lower working staff was excellent !"

Do you have any tips for others interviewing with this company?

"Just be honest and do not put out wrong information."

What don't you like about working at Convergys?

"There was nothing that I disliked about Wipro."

"This review is well put together"

What do you like about working at Convergys?

"The work area was very structured."

Do you have any tips for others interviewing with this company?

"Keep an open mind."

What don't you like about working at Convergys?

"The opportunity for growth was not there"

What suggestions do you have for management?

"I would suggest talking to senior management about expansion ideas."