On average, employees in Toledo, OH at Convergys give their company a 3.2 rating out of 5.0 based on 3, whereas overall Average Rating of Convergys is 3.5 out of 5.0 based on 257 Convergys Review Ratings. The happiest Convergys employees in Toledo, OH are Technical Support Supervisors submitting an average rating of 4.8 and Team Supervisors with a rating of 4.6.
"This company was a wonderful company."
"It was a job to suffice the employment need, but absolutely no room for growth."
What do you like about working at Convergys?
"I enjoyed helping the customers resolve their issues."
Do you have any tips for others interviewing with this company?
"You definitely have to be customer service oriented, with a lot of patience, in dealing with a variety of people, and be prepared to not have your own personal work space, along with a very institutionalized type of environment."
What don't you like about working at Convergys?
"It was very statistic-centric, with little focus on the employee and their needs."
What suggestions do you have for management?
"I would have let management been more approachable in resolving issues, and posting updates in a far more timely manner to assist their employees in their positions."
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