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Working at Convergys in Hazelwood, MO: 4 Employee Job Reviews by Real Employee working in Hazelwood, MO Area

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On average, employees in Hazelwood, MO at Convergys give their company a 1.3 rating out of 5.0 based on 4, whereas overall Average Rating of Convergys is 3.5 out of 5.0 based on 257 Convergys Review Ratings. The happiest Convergys employees in Hazelwood, MO are Technical Support Engineers submitting an average rating of 3.6 and Customer Service Representatives with a rating of 3.2.

25%
27%
33%
12%
4%
3.5
Average Rating
(based on 159 Convergys Review Ratings)

Ratings by Category

Company Culture
3.3
Growth Opportunities
3.1
People You Work With
4.1
Person You Work For
3.9
Rewards You Receive
3.2
Support You Get
3.5
Way You Work
3.7
Work Setting
3.5
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Working at Convergys in Hazelwood, MO: 4 Employee Reviews

Customer Service Representative
Person You Work For 1.2 / 5 People You Work With 3.4 / 5 Work Setting 1.9 / 5
Support You Get 2.2 / 5 Rewards You Receive 1.3 / 5 Growth Opportunities 1.5 / 5
Company Culture 1.9 / 5 Way You Work 1.3 / 5
Technical Support Engineer
Person You Work For 3.9 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3.3 / 5 Growth Opportunities 3.4 / 5
Company Culture 3.3 / 5 Way You Work 2.9 / 5

Company-Industry Rating Comparison

3.5
Convergys (257)

4.7 Highest Rated in this Industry is Wright Express (5)
2.4 Lowest Rated in this Industry is Retalix Ltd. (12)
3.7 Average of All Companies in this Industry (9,863)
Technical Support Representative

"Don't work here unless you can't get anything else."

What do you like about working at Convergys?

"Good benefits, generally good training, although we were always running into situations for which we received no training, tuition reimbursement."

Do you have any tips for others interviewing with this company?

"Don't unless you can't get anything else. Even then, take everything they say with a grain of salt."

What don't you like about working at Convergys?

"Cronyism, Management seemed to throw all these requirements out, and then make it as hard as possible to meet them. Also, management would sometimes outright lie. HR totally worthless. All the calls where I had to deal with problems caused by other agents."

What suggestions do you have for management?

"Mass resignation."

CSR

What do you like about working at Convergys?

"hours,employees,fun environment"

Do you have any tips for others interviewing with this company?

"be confident . do the best job you can"

What don't you like about working at Convergys?

"the pay"

What suggestions do you have for management?

"none . everyone works well as a team"

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