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Working at Convergys in Salt Lake City, UT: 3 Employee Job Reviews by Real Employee working in Salt Lake City, UT Area

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On average, employees in Salt Lake City, UT at Convergys give their company a 0.9 rating out of 5.0 based on 3, whereas overall Average Rating of Convergys is 3.5 out of 5.0 based on 257 Convergys Review Ratings. The happiest Convergys employees in Salt Lake City, UT are Team Leads submitting an average rating of 2.9 and Senior Account Managers with a rating of 0.0.

25%
27%
33%
12%
4%
3.5
Average Rating
(based on 159 Convergys Review Ratings)

Ratings by Category

Company Culture
3.3
Growth Opportunities
3.1
People You Work With
4.1
Person You Work For
3.9
Rewards You Receive
3.2
Support You Get
3.5
Way You Work
3.7
Work Setting
3.5
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Working at Convergys in Salt Lake City, UT: 3 Employee Reviews

Team Lead
Person You Work For 3.4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 1.1 / 5 Growth Opportunities 2.1 / 5
Company Culture 3 / 5 Way You Work 2 / 5
Senior Account Manager

"Convergys is a ship without an anchor and appears to be preparing to be bought out."

What do you like about working at Convergys?

"I liked the people I worked with. The IT support was very strong. Operations worked hard to motivate employees."

Do you have any tips for others interviewing with this company?

"This company will give you a vast amount of experience. It's a great place to start. Plan to move on within two years or be laid off."

What don't you like about working at Convergys?

"Very weak executive team. The company provides average customer service. Frequent annual downsizing reflects poor executive management."

What suggestions do you have for management?

"Find an executive team who focuses on clients and employees. Directors and above are focused on their own performance is perceived. Poor communication skills."

Company-Industry Rating Comparison

3.5
Convergys (257)

4.7 Highest Rated in this Industry is Wright Express (5)
2.4 Lowest Rated in this Industry is Retalix Ltd. (12)
3.7 Average of All Companies in this Industry (9,863)
Director of Customer Service

"depressing"

What do you like about working at Convergys?

"I didn't"

What don't you like about working at Convergys?

"The project that I worked on was not right for my career goals or personality type"

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