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Working at Convergys in Pharr, TX: 4 Employee Job Reviews by Real Employee working in Pharr, TX Area

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On average, employees in Pharr, TX at Convergys give their company a 0.5 rating out of 5.0 based on 4, whereas overall Average Rating of Convergys is 3.5 out of 5.0 based on 257 Convergys Review Ratings. The happiest Convergys employees in Pharr, TX are Customer Service Representatives submitting an average rating of 3.2 and Team Leaders with a rating of 1.9.

25%
27%
33%
12%
4%
3.5
Average Rating
(based on 159 Convergys Review Ratings)

Ratings by Category

Company Culture
3.3
Growth Opportunities
3.1
People You Work With
4.1
Person You Work For
3.9
Rewards You Receive
3.2
Support You Get
3.5
Way You Work
3.7
Work Setting
3.5
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Working at Convergys in Pharr, TX: 4 Employee Reviews

Customer Service Representative

"This is, by far, the worst place I've ever worked. POOR MANAGEMENT!"

What do you like about working at Convergys?

"The only good thing about working here was the money. Every three weeks you got a commission which, often, was pretty big (the biggest I got was $880 on top of my paycheck.)"

Do you have any tips for others interviewing with this company?

"Don't worry about the interview. The turnover rate there is so high (so many people quit) that they're are (literally) always hiring."

What don't you like about working at Convergys?

"The management here was just chaotic and trying to put time off was just way harder than it needed to be."

What suggestions do you have for management?

"Break management up! The site that I was at have over 900 people working for there and only 10 managers. That's not enough. Break it down even more so that the managers (not team leaders) are more in tuned with their employees."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Customer Service Representative

"It's a good place to work at."

What do you like about working at Convergys?

"The pay and overtime."

What don't you like about working at Convergys?

"Takes time to move from one department to another even after being trained."

Company-Industry Rating Comparison

3.5
Convergys (257)

4.7 Highest Rated in this Industry is Wright Express (5)
2.4 Lowest Rated in this Industry is Retalix Ltd. (12)
3.7 Average of All Companies in this Industry (9,863)
Team Leader

"This employer had a lack of orginization."

What do you like about working at Convergys?

"I would have to say that my employees were the highlight of my time with Convergy's."

What don't you like about working at Convergys?

"I came from a very structured environment with T-mobile. I was offered a leadership postion with Convergy's which is the reason I left Tmobile but was disappointed with the company. There was a huge lack of management experience that ultimately convinced me to leave the company."

What suggestions do you have for management?

"I would have to say a greater screening of the candidates placed on the management team and an ongoing training for developing managers."

Team Leader

"Outstanding Career Oppertunity."

What do you like about working at Convergys?

"I have enjoyed the work environment and Convergys does give you the opportunity to learn different projects and responsibilities."

What don't you like about working at Convergys?

"Dont have much to say, I wouldnt change anything with in the organization."

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