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Convergys Employee Job Reviews in the United States

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25%
27%
33%
12%
4%
3.5
Average Rating
(based on 159 Convergys Review Ratings)

Ratings by Category

Company Culture
3.3
Growth Opportunities
3.1
People You Work With
4.1
Person You Work For
3.9
Rewards You Receive
3.2
Support You Get
3.5
Way You Work
3.7
Work Setting
3.5
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Systems Analyst

"Maybe Convergys will be able to turn it around! I hope so!"

International Product Manager

"InterVoice was a great company that got blindsided by the Telecom crash in 2001."

What do you like about working at Convergys?

"Great environment, great people"

What don't you like about working at Convergys?

"Outside management with no experience in the environment"

Customer Care Executive

"I had a great time troubleshooting for Directv and provided sales and technical support"

What do you like about working at Convergys?

"The best training they gave to me as a customer care representative"

Do you have any tips for others interviewing with this company?

"must be good in writing skills"

What don't you like about working at Convergys?

"At times I had to put lots of overtime which actually made me fall ill"

What suggestions do you have for management?

"none simply excellent"

Technical Support Specialist

"I got to find my first job and start to make a living in Canada"

What do you like about working at Convergys?

"Kamloops is a nice place to live"

Do you have any tips for others interviewing with this company?

"They will hire you as long as your experiences match"

What don't you like about working at Convergys?

"loaded with simple and repetitive tasks as you can expect the call center jobs. No creativity whatsoever"

What suggestions do you have for management?

"treat your employee's better"

Senior Test Engineer

"I'm not sure now AT&T snuck in there, my company was Convergys/Intervoice"

What do you like about working at Convergys?

"I was there for 15 years and came up through the ranks learning a large range of their products."

Do you have any tips for others interviewing with this company?

"I'd be concerned about the future"

What don't you like about working at Convergys?

"Too many of our projects are being outsourced overseas"

What suggestions do you have for management?

"Keep jobs in America"

Technical Support Engineer

"tech support"

What do you like about working at Convergys?

"great exposure"

What don't you like about working at Convergys?

"rigid hours"

What suggestions do you have for management?

"more delegation"

Senior IT Manager

"Great position(s) and relationship. Project ended after final conversion."

What do you like about working at Convergys?

"Great organization. Working with the telcomm world and cutting edge changes."

What don't you like about working at Convergys?

"Some systems were older technology."

Customer Service Associate

"Great job bad economic times 9/11"

What do you like about working at Convergys?

"Had good working opportunity"

Do you have any tips for others interviewing with this company?

"have other options"

What don't you like about working at Convergys?

"got laid off"

What suggestions do you have for management?

"had great manager, was good judge of character"

Entertainment Consultant

What do you like about working at Convergys?

"the job was easy but not challenging"

What don't you like about working at Convergys?

"you were asked to sell additional products to customers with out any compensation for it"

Technical Solutions Representative

"Below Average"

What do you like about working at Convergys?

"My co workers. My co workers are great people."

What don't you like about working at Convergys?

"I don not like my days off from work. I do not like being on a flexible work schedule. Management does not treat their employees fairly. There are no opportunites for growth. My current position is just a job and not a career. No opportunites for a raise. I do not like my current pay."

What suggestions do you have for management?

"Management need to keep their employees more informed about changes that are going to affect employees' personal lives."

Technical Support Specialist

"Very open"

What do you like about working at Convergys?

"the co-workers are nice and easy to get along with like family."

Do you have any tips for others interviewing with this company?

"Be honest with their response to these questions no matter what the question is because honesty will take you a long way. Even if the job is not offered at least you know that you went in with your best!"

What don't you like about working at Convergys?

"the balancing between work and personal life, the pay and cut in the pay raise.Working on all major holidays"

Customer Service Representative

"It was a simple job, but the department I worked for was outsourced."

Customer Support Technician

"It was the best paying job during my freshman year of college."

Director of Customer Service

"depressing"

What do you like about working at Convergys?

"I didn't"

What don't you like about working at Convergys?

"The project that I worked on was not right for my career goals or personality type"

Convergys Reviews FAQs

Is Convergys a good company to work for?

Convergys has an overall rating of 3.5 Average Rating out of 5, based on over 159 Convergys Review Ratings left anonymously by Convergys employees, which is 10% lower than the average rating for all companies on CareerBliss. 84% of employees would recommend working at Convergys.

Does Convergys pay their employees well?

Convergys employees earn $28,000 annually on average, or $13 per hour, which is 58% lower than the national salary average of $66,000 per year. 38 Convergys employees have shared their salaries on CareerBliss. Find Convergys Salaries by Job Title.

How satisfied are employees working at Convergys?

84% of employees would recommend working at Convergys with the overall rating of 3.5 out of 5. Employees also rated Convergys 3.3 out of 5 for Company Culture, 3.2 for Rewards You Receive, 3.1 for Growth Opportunities and 3.5 for support you get.

What is the highest paying job at Convergys?

According to our data, the highest paying job at Convergys is a Client Service Coordinator at $256,000 annually. Browse Convergys Salaries by Job Profile.

What is the lowest paying job at Convergys?

According to our data, the lowest paying job at Convergys is a Marketing Agent at $14,000 annually. Browse Convergys Salaries by Job Profile.

What are the pros and cons of working at Convergys?

According to reviews on CareerBliss, employees commonly rated the pros of working at Convergys to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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