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Working at Convergys in Murray, UT: 7 Employee Job Reviews by Real Employee working in Murray, UT Area

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On average, employees in Murray, UT at Convergys give their company a 0.8 rating out of 5.0 based on 7, whereas overall Average Rating of Convergys is 3.5 out of 5.0 based on 257 Convergys Review Ratings. The happiest Convergys employees in Murray, UT are Engineers submitting an average rating of 3.3 and Team Leaders with a rating of 1.9.

25%
27%
33%
12%
4%
3.5
Average Rating
(based on 159 Convergys Review Ratings)

Ratings by Category

Company Culture
3.3
Growth Opportunities
3.1
People You Work With
4.1
Person You Work For
3.9
Rewards You Receive
3.2
Support You Get
3.5
Way You Work
3.7
Work Setting
3.5
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Working at Convergys in Murray, UT: 7 Employee Reviews

Team Leader
Work Setting 2 / 5 Support You Get 2.2 / 5 Rewards You Receive 2.2 / 5
Growth Opportunities 3 / 5 Company Culture 1.1 / 5 Way You Work 1.1 / 5
Engineer
Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3.9 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 2.1 / 5 Way You Work 4 / 5

Company-Industry Rating Comparison

3.5
Convergys (257)

4.7 Highest Rated in this Industry is Wright Express (5)
2.4 Lowest Rated in this Industry is Retalix Ltd. (12)
3.7 Average of All Companies in this Industry (9,863)
Customer Service Representative

"It was a simple job, but the department I worked for was outsourced."

Senior Client Services Manager

"Convergys corporation has gone down hill!"

What do you like about working at Convergys?

"Originally it was a great place to work with ample opportunity."

Do you have any tips for others interviewing with this company?

"You need to be a work-a-holic and be able to demonstrate improved profit margins."

What don't you like about working at Convergys?

"In today's world, the bottom line is all that counts. You are no longer a person but a number. Everyone is stretched beyond capacity and RIFs are continually occurring."

What suggestions do you have for management?

"Get back in touch with the people that work for you. When they feel valued again, then you see loyalty come back."

Floor Leader

"Working at Convergys gave me the knoweledge and groth I needed to start a great career."

What do you like about working at Convergys?

"Challenging work that helped me gain knoweledge and experience."

Do you have any tips for others interviewing with this company?

"They have many resources offered. Take advantage of the opportunity."

What don't you like about working at Convergys?

"Management was not very supportive of clients and/or employees"

What suggestions do you have for management?

"Listen to your employees comments, and stand behind your managers."

Senior Manager

"This is an honest reflection of a struggeling economy."

What do you like about working at Convergys?

"The people are good to work with. Convergys is a good place to gain experience."

Do you have any tips for others interviewing with this company?

"Treat it as a temporary stop on your way to a career."

What don't you like about working at Convergys?

"Convergys has sacrificed many good employees trying to make the HR Management Division profitable. At the expense of the rest of the company through downsizing and budget cutting, the HR division has sucked the life out of Convergys. Layoffs have been too frequent. Employees work in fear for their jobs."

What suggestions do you have for management?

"Build stronger relationships with clients and empower your employees. Address layoffs as a last resort."

Customer Service Representative

"Temparary"

What do you like about working at Convergys?

"Schedule"

Do you have any tips for others interviewing with this company?

"Take pride in Customer Service"

What don't you like about working at Convergys?

"Type of work"

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