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Working at Convergys in Houston, TX: 7 Employee Job Reviews by Real Employee working in Houston, TX Area

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On average, employees in Houston, TX at Convergys give their company a 1.2 rating out of 5.0 based on 7, whereas overall Average Rating of Convergys is 3.5 out of 5.0 based on 257 Convergys Review Ratings. The happiest Convergys employees in Houston, TX are Technical Support Representatives submitting an average rating of 3.3 and Technical Support Specialists with a rating of 3.6.

25%
27%
33%
12%
4%
3.5
Average Rating
(based on 159 Convergys Review Ratings)

Ratings by Category

Company Culture
3.3
Growth Opportunities
3.1
People You Work With
4.1
Person You Work For
3.9
Rewards You Receive
3.2
Support You Get
3.5
Way You Work
3.7
Work Setting
3.5
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Working at Convergys in Houston, TX: 7 Employee Reviews

Technical Support Specialist
Person You Work For 5 / 5 People You Work With 4.9 / 5 Work Setting 2.7 / 5
Support You Get 2.1 / 5 Rewards You Receive 1.9 / 5 Growth Opportunities 2.4 / 5
Company Culture 3.1 / 5 Way You Work 2.8 / 5
Technical Support Representative

"I was miserable here. The people weren't all that friendly."

Person You Work For 1.3 / 5 People You Work With 3 / 5 Work Setting 4.5 / 5
Support You Get 2.1 / 5 Rewards You Receive 1.8 / 5 Growth Opportunities 1.8 / 5
Company Culture 2.9 / 5 Way You Work 3 / 5

Company-Industry Rating Comparison

3.5
Convergys (257)

4.7 Highest Rated in this Industry is Wright Express (5)
2.4 Lowest Rated in this Industry is Retalix Ltd. (12)
3.7 Average of All Companies in this Industry (9,863)
Technical Support Representative
Person You Work For 3.9 / 5 People You Work With 3.5 / 5 Work Setting 3.4 / 5
Support You Get 3.4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1.2 / 5
Company Culture 3.1 / 5 Way You Work 2.1 / 5
Technical Support Representative

"It is a job"

What do you like about working at Convergys?

"It was technical support to the public I enjoyed sharing my knowledge with others."

Do you have any tips for others interviewing with this company?

"When interviewing request a high pay if possible"

What don't you like about working at Convergys?

"It was not a stable employment environment."

What suggestions do you have for management?

"Do not release employees because you have a quota"

Customer Service Representative

"good place"

What do you like about working at Convergys?

"it was a good place to work but some of management worried about who they were friends with or just so high and mighty, they should not have closed down the Houston office cause I was really not expecting to be working anywhere else Convergys was the first job I had that I stayed at for so long cause I enjoyed being a part of that team"

Do you have any tips for others interviewing with this company?

"it is a good nationwide/international company"

What don't you like about working at Convergys?

"they need to pay more"

What suggestions do you have for management?

"they need to hire more people friendly people"

Technical Support Representative

What do you like about working at Convergys?

"The people were all really great there. They had started a work from home program as well."

Training Manager

"good growth opportunity for entry level candidates"

What do you like about working at Convergys?

"The initial growth opportunity"

Do you have any tips for others interviewing with this company?

"take advantage of what you will experience"

What don't you like about working at Convergys?

"the pay was not close to industry standards for training"

What suggestions do you have for management?

"take care of your people"

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