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Working at Convergys in Charlotte, NC: 6 Employee Job Reviews by Real Employee working in Charlotte, NC Area

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On average, employees in Charlotte, NC at Convergys give their company a 0.5 rating out of 5.0 based on 6, whereas overall Average Rating of Convergys is 3.5 out of 5.0 based on 257 Convergys Review Ratings. The happiest Convergys employees in Charlotte, NC are Customer Service Associates submitting an average rating of 3.1 and Subscriber Advisors with a rating of 0.0.

25%
27%
33%
12%
4%
3.5
Average Rating
(based on 159 Convergys Review Ratings)

Ratings by Category

Company Culture
3.3
Growth Opportunities
3.1
People You Work With
4.1
Person You Work For
3.9
Rewards You Receive
3.2
Support You Get
3.5
Way You Work
3.7
Work Setting
3.5
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Working at Convergys in Charlotte, NC: 6 Employee Reviews

Customer Service Associate
Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3.1 / 5 Growth Opportunities 3.1 / 5
Company Culture 3.1 / 5 Way You Work 3.1 / 5
Technical Solutions Representative

"Below Average"

What do you like about working at Convergys?

"My co workers. My co workers are great people."

What don't you like about working at Convergys?

"I don not like my days off from work. I do not like being on a flexible work schedule. Management does not treat their employees fairly. There are no opportunites for growth. My current position is just a job and not a career. No opportunites for a raise. I do not like my current pay."

What suggestions do you have for management?

"Management need to keep their employees more informed about changes that are going to affect employees' personal lives."

Company-Industry Rating Comparison

3.5
Convergys (257)

4.7 Highest Rated in this Industry is Wright Express (5)
2.4 Lowest Rated in this Industry is Retalix Ltd. (12)
3.7 Average of All Companies in this Industry (9,863)
Technical Support Specialist

"Very open"

What do you like about working at Convergys?

"the co-workers are nice and easy to get along with like family."

Do you have any tips for others interviewing with this company?

"Be honest with their response to these questions no matter what the question is because honesty will take you a long way. Even if the job is not offered at least you know that you went in with your best!"

What don't you like about working at Convergys?

"the balancing between work and personal life, the pay and cut in the pay raise.Working on all major holidays"

Customer Service Representative

"accurate"

What do you like about working at Convergys?

"the money"

Do you have any tips for others interviewing with this company?

"be yourself"

What don't you like about working at Convergys?

"the company as a hole"

What suggestions do you have for management?

"be open and truthful"

Customer Service Representative

What do you like about working at Convergys?

"Being a part of a team"

Do you have any tips for others interviewing with this company?

"Be positive"

What don't you like about working at Convergys?

"All of the wonderful people that I have met"

What suggestions do you have for management?

"Stay Motivated"

Subscriber Advisor

"Stepping stone"

What do you like about working at Convergys?

"Close to home"

What don't you like about working at Convergys?

"High turnover rate in regards to employees"

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