Company Menu
Industry: Telecommunications · HQ: Dallas, TX · https://www.att.com

Working at AT&T in Miami, FL: 17 Employee Job Reviews by Real Employee working in Miami, FL Area

Browse AT&T Reviews by Job Title →

On average, employees in Miami, FL at AT&T give their company a 3.3 rating out of 5.0 based on 17, whereas overall Average Rating of AT&T is 4.0 out of 5.0 based on 3624 AT&T Review Ratings. The happiest AT&T employees in Miami, FL are Art Directors submitting an average rating of 5.0 and Customer Service Representatives with a rating of 4.2.

31%
45%
19%
5%
1%
4.0
Average Rating
(based on 2582 AT&T Review Ratings)

Ratings by Category

Company Culture
3.8
Growth Opportunities
3.5
People You Work With
4.4
Person You Work For
4.2
Rewards You Receive
3.9
Support You Get
4.0
Way You Work
4.1
Work Setting
4.0
Advertisement
Premises Technician
"AT&T is a great company that has paid training and doesn't require a lot of certifications. Ive been working for the company for about 2 years going on three now. For the position that I am in, there is little to no supervision required and I like that a lot. As long as you are doing what you're supposed to be doing and being where you're supposed to be, you should NO problems whatsoever. The pay is ok, especially if you don't have any experience at all. The raise is every six months, until you hit max pay. It's a great position for those who don't have kids or a family, due to the fact that you are working so many hours, nights included. One of the great things about working for this company are the benefits, like 50% off all services. I hope this review helps anybody who is interested!"
Posted 10 years ago in Gardena, CA

Working at AT&T in Miami, FL: 17 Employee Reviews

Sales Representative
in Miami, FL

"Great place to start working."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Sales Representative
in Miami, FL

"This is a great company to work for."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 4 / 5

Company-Industry Rating Comparison

4.0
AT&T (3624)
4.5 Highest Rated in this Industry is Adtech (8)
2.2 Lowest Rated in this Industry is Blue Fountain Media (8)
3.8 Average of All Companies in this Industry (13,152)
Customer Service Specialist
in Miami, FL

"I have been working for almost 7 years, assisting customers to resolve their technical issues with their computers and their cellphones. Customer service is a position that has to be done with a lot of patience and also is required for the customer support agent to understand customer situation and do whatever he/she can to resolve the issue. At AT&T our primary job was to resolve customer's issues and offer an excellent service at the same time."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Store Manager
in Miami, FL

"I've worked for AT&T since 2010 and it has been a very exciting and entertaining job. I love it. Its a great place to learn and prepare yourself for the world of sales."

Person You Work For 4.3 / 5 People You Work With 4.3 / 5 Work Setting 4.3 / 5
Support You Get 4.3 / 5 Rewards You Receive 4.3 / 5 Growth Opportunities 4.3 / 5
Company Culture 4.3 / 5 Way You Work 4.3 / 5
Art Director
in Miami, FL
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Assistant Store Manager
in Miami, FL

"I love my coworkers and employees. I have moral conflictions with upper mgmt."

What do you like about working at AT&T?

"I love my coworkers, employees, customers, and job responsibilities. I love the authority and autonomy I have in making business decisions that affect the Company, my sales quota, and customer satisfaction."

Do you have any tips for others interviewing with this company?

"AT&T has a very insignificant focus on employee morale that new managers will have to embrace and execute upon in order to advance within the company. If you have a strong moral code and conscience that you are unwilling to compromise for a paycheck, this may not be the job for you."

What don't you like about working at AT&T?

"I do not like or morally and ethically agree with upper managements style of management. They are incredibly deceitful and manipulative. They believe in motivating by fear, threats, deceit, and manipulation. If a manager, such as myself, has moral or ethical conflicts with this type of management style their advancement opportunities immediately become incredibly insignificant. I also do not like the amount of authority or autonomy I have in making decisions about or disciplining employees."

What suggestions do you have for management?

"I highly recommend looking into using positive reinforcement and relationship building techniques to motive employees. A strong focus on employee morale produces happy and exponentially more productive employees long term."

Person You Work For 2 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 2 / 5
Communications Specialist
in Miami, FL
Person You Work For 3.9 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 5 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 3 / 5
Company Culture 4.9 / 5 Way You Work 5 / 5
Field Technician
in Miami, FL
Person You Work For 4.9 / 5 People You Work With 4.9 / 5 Work Setting 4.9 / 5
Support You Get 4.9 / 5 Rewards You Receive 2.5 / 5 Growth Opportunities 4.9 / 5
Company Culture 4.9 / 5 Way You Work 4.9 / 5
Software Engineer
in Miami, FL

"AT&T is an okay place to work with a few flaws when it comes to culture and growth."

Person You Work For 4.8 / 5 People You Work With 4 / 5 Work Setting 4.9 / 5
Support You Get 3.1 / 5 Rewards You Receive 3.3 / 5 Growth Opportunities 2.7 / 5
Company Culture 2.7 / 5 Way You Work 3.2 / 5
Sales Engineer
in Miami, FL

"It was an excellent job."

Person You Work For 4.5 / 5 People You Work With 4.5 / 5 Work Setting 4.4 / 5
Support You Get 4.4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4.5 / 5
Company Culture 4.5 / 5 Way You Work 4.5 / 5
Premises Technician
in Miami, FL
Person You Work For 4.5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 2 / 5
Customer Service Representative
in Miami, FL
Person You Work For 4.9 / 5 People You Work With 4.8 / 5 Work Setting 4.9 / 5
Support You Get 4.9 / 5 Rewards You Receive 4.8 / 5 Growth Opportunities 4.8 / 5
Company Culture 5 / 5 Way You Work 4.9 / 5
Mobile Engineer
in Miami, FL
Person You Work For 3.8 / 5 People You Work With 3.1 / 5 Work Setting 3.8 / 5
Support You Get 2.3 / 5 Rewards You Receive 2.5 / 5 Growth Opportunities 2.7 / 5
Company Culture 4.1 / 5 Way You Work 4.1 / 5
Mobile Engineer
in Miami, FL
Person You Work For 3.1 / 5 People You Work With 2.5 / 5 Work Setting 4 / 5
Support You Get 2.4 / 5 Rewards You Receive 1.9 / 5 Growth Opportunities 2.8 / 5
Company Culture 3.8 / 5 Way You Work 4.3 / 5
Facilities Technician
in Miami, FL

What do you like about working at AT&T?

"I liked the job itself (the installations, troubleshooting, etc.)."

Do you have any tips for others interviewing with this company?

"Think long and hard before you jump onboard."

What don't you like about working at AT&T?

"I don't agree with the way the technicians are treated. The added stress we go through is uncalled for."

Browse AT&T Employee Job Reviews by Location

We noticed that your web browser is outdated!

Update your browser to have a more positive job search experience.

Upgrade My Browser

×