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22 AT&T Customer Service Specialist Reviews

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Customer Service Specialists at AT&T give their company a 3.7 out of 5.0, while the average rating for AT&T is 3.9, making them 5% less happy than every other employee at AT&T and 3% happier than every other Customer Service Specialist on CareerBliss - the happiest Customer Service Specialists work for Dish Network.

21%
47%
21%
11%
0%
3.7
Average Rating
(based on 19 Customer Service Specialist Review Ratings)
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Customer Service Specialist
in Little Rock, AR

"I worked for AT&T from October 2009 through June 2014. While my customers appreciated me and I was very good at researching accounts and resolving issues, the company did not like that I was open and honest with my coworkers about the stresses of the job. I felt it was important to be supportive of coworkers because it is a very high stress job."

Person You Work For 1 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 4 / 5 Way You Work 3 / 5
Customer Service Specialist
in Houston, TX

"This is a great company to work with. The benefits are awesome and the employees are great. I strongly recommend this company. It's easy to move up in the company. There is good job security here. You can be well trained to do the job. They are very strict on attendance and being on time. Overall a good company."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Average Customer Service Specialist Ratings in the Past 5 Years

Year Salary
2010 $3
2011 $3
2012 $4
2014 $4
Customer Service Specialist
in Miami, FL

"I have been working for almost 7 years, assisting customers to resolve their technical issues with their computers and their cellphones. Customer service is a position that has to be done with a lot of patience and also is required for the customer support agent to understand customer situation and do whatever he/she can to resolve the issue. At AT&T our primary job was to resolve customer's issues and offer an excellent service at the same time."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Specialist
in Marietta, OH
Person You Work For 4.5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4.5 / 5 Growth Opportunities 3.5 / 5
Company Culture 3.5 / 5 Way You Work 4 / 5

Average AT&T Attributes by Customer Service Specialist

Company Culture
3.7
Growth Opportunities
3
People You Work With
4.2
Person You Work For
3.8
Rewards You Receive
3.6
Support You Get
4
Way You Work
4.4
Work Setting
4
Customer Service Specialist
Person You Work For 5 / 5 People You Work With 3.7 / 5 Work Setting 4.8 / 5
Support You Get 4.9 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 4.8 / 5
Company Culture 4.9 / 5 Way You Work 4 / 5
Customer Service Specialist
in Miamisburg, OH
Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 3.1 / 5
Support You Get 2.1 / 5 Rewards You Receive 1.2 / 5 Growth Opportunities 1.2 / 5
Company Culture 2.9 / 5 Way You Work 3.9 / 5
Customer Service Specialist
in Austin, TX
Person You Work For 4.9 / 5 People You Work With 4 / 5 Work Setting 4.9 / 5
Support You Get 4.9 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 3.9 / 5
Company Culture 4 / 5 Way You Work 3.8 / 5
Customer Service Specialist
Person You Work For 4.5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4.3 / 5 Rewards You Receive 4.4 / 5 Growth Opportunities 4.5 / 5
Company Culture 4 / 5 Way You Work 4.9 / 5
Customer Service Specialist
Person You Work For 3 / 5 People You Work With 4.5 / 5 Work Setting 4.9 / 5
Support You Get 4.9 / 5 Rewards You Receive 2.4 / 5 Growth Opportunities 4.9 / 5
Company Culture 2.3 / 5 Way You Work 5 / 5
Customer Service Specialist
Person You Work For 4.9 / 5 People You Work With 3.8 / 5 Work Setting 3.1 / 5
Support You Get 3.1 / 5 Rewards You Receive 3.1 / 5 Growth Opportunities 2.2 / 5
Company Culture 3.6 / 5 Way You Work 4.8 / 5
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