Working at AT&T in Kansas City, MO: 11 Employee Job Reviews by Real Employee working in Kansas City, MO Area

"Strong and dedicated Company. Good history and will be around for a long time. Good benefits."

What do you like about working at AT&T?

"I like the benefits, technology and customer service. I also like learning new things and working with people."

Do you have any tips for others interviewing with this company?

"If you're interviewing for a position in this company, be yourself. It's also very important to have a positive attitude, especially when working with customers."

What don't you like about working at AT&T?

"Nothing about the company, as such. The job isn't focused on my degree path, and I would like to break away from retail."

What suggestions do you have for management?

"Ensure that you understand personality. Everyone works and learns differently."

"Overall, I was satisfied with my work at AT&T."

What do you like about working at AT&T?

"Not a thing! Poor respect to employees. ATT wants employees treated poor!"

Do you have any tips for others interviewing with this company?

"Be aware of poor treatment by ATT. ATT wants 98% install time it takes to do a job plus 100% treatment to customer, and as an installer one cannot give that type of service. ATT's prem tech turnover is 87%."

What don't you like about working at AT&T?

"How they treat prem techs! The job is an open door - prem techs coming and going!"

What suggestions do you have for management?

"Treat employees better. Know that a prem tech needs a life and not working 60+ hours a week! Summer time 70+ hours."

"AT&T is the worst corporate experience of my career."

What do you like about working at AT&T?

"There is nothing to like."

Do you have any tips for others interviewing with this company?

"Do not work in one of their unionized call centers."

What don't you like about working at AT&T?

"I would rank AT&T in my almost 30 years working for major US Corporations as the ABSOLUTE WORST I have ever been in. They drive their people like sweat shop owners and do not care about customer care. Sales are the only thing they find important."

What suggestions do you have for management?

"You may have signed a union contract that is not financially workable, but don't take it out on your employees!"

What do you like about working at AT&T?

"I like the opportunity to interface with many different departments and groups. Also, being in sales, I was able to work externally with customers. The interaction and satisfaction that came from helping customers was incredibly rewarding."

What don't you like about working at AT&T?

"The overall direction since SBC bought AT&T is not the same. There have been many instances where I questioned the ethics and morality of some decisions being directed toward myself and others."

What suggestions do you have for management?

"The main issue I see within AT&T is that mid-level management hides the real issues from upper management so the issues never get resolved or even realized. I think that if there was more open communication and teamwork, we could benefit the customers we serve."

What do you like about working at AT&T?

"Nothing!"

Do you have any tips for others interviewing with this company?

"Be political or risk not getting the job."

What don't you like about working at AT&T?

"I hate the politics!"

What suggestions do you have for management?

"Base work reviews on merit, not who the person knows within the company."

"AT&T is a good company with decent pay and benefits."

What do you like about working at AT&T?

"I'm not there anymore!"

What don't you like about working at AT&T?

"There's a little too much bureaucracy."