Working at AT&T in Houston, TX: 30 Employee Job Reviews by Real Employee working in Houston, TX Area

What do you like about working at AT&T?

"I liked working with the customers."

What don't you like about working at AT&T?

"I didn't like the company's organization."

What suggestions do you have for management?

"Turn AT&T into a people-focused organization."

"It's just not the same company anymore."

What do you like about working at AT&T?

"It was a great company when it was still SW Bell, and even under SBC's rule it was OK. As soon as SBC bought out AT&T for their name, though, everything went WAY downhill."

Do you have any tips for others interviewing with this company?

"If you are interviewing for any outside position, be prepared to give your life away; the company expects you to work to live, not have a personal life. They can and WILL FORCE you to work 60+ hours a week at times. If you are looking to work inside, good luck at keeping that job - they are automating everything and downsizing about 80% of their inside employees at this time. As the copper goes away, the outside employees will go through the same reduction in workforce. It's not a place you should expect to retire from."

What don't you like about working at AT&T?

"The upper managers do drugs before most meetings (seriously). Working outside, you are treated like second rate pieces of crap. You bust your butt for the company only to be worried about your job if someone starts a nasty rumor about you or your boss doesn't like you. Management expects you to break their rules all the time, yet fire you if you get caught doing so (i.e. pumping a contaminated manhole, which is against EPA regulations as well as company policy). You call and report it to your boss and he/she won't tell you to pump it. Instead, they'll say we need to get this job done, when the ONLY way to get the job done is to pump the manhole."

What suggestions do you have for management?

"Stop lying and doing drugs or else this company will lose all of its true talent and wind up exactly where AT&T was before SBC bought it out: Bankrupt."

"Typical big corporation - policies & procedures matter way more than its people and customers."

What do you like about working at AT&T?

"Pretty neat systems, impressive products and state of the art technology."

Do you have any tips for others interviewing with this company?

"Be prepared for rule by spreadsheet, every e-mail being an action item, very little camaraderie and be ready to be thrown under the bus for anything (your hierarchy is not your ally)."

What don't you like about working at AT&T?

"It is still very much the phone company."

What suggestions do you have for management?

"Adopt the Southwest Airlines business model. Really put sincere emphasis and trust in your people. It will pay you back in ways you refuse to acknowledge and consider now."

What do you like about working at AT&T?

"Everything, I loved it there."

"AT&T Mobility is not a great place to work."

"The Old AT&T was a good place to work; the New AT&T left a lot to be desired."

"When I worked there the company was going through many reorganizations."

"Lots of political infighting and posing in the organization."

What do you like about working at AT&T?

"Job security, benefits and peers."

What don't you like about working at AT&T?

"Leadership was focused on short term and self serving solutions."

What suggestions do you have for management?

"Focus on the customer, move more quickly to recommendations from the client facing employees; build for the long term, not this year's bonus."

"Exceptional growth opportunities, benefits and salary opportunies."

What do you like about working at AT&T?

"Freedom and independence to work at my own pace and make good money."

What don't you like about working at AT&T?

"Micromanagement with some of the first level Sales Managers."

What suggestions do you have for management?

"Worry about the non producers and cut your top performers some slack instead of discouraging them."

"Great job and opportunity, school was more important."