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Industry: Telecommunications · HQ: Dallas, TX · https://www.att.com

Working at AT&T in San Jose, CA: 18 Employee Job Reviews by Real Employee working in San Jose, CA Area

Browse AT&T Reviews by Job Title →

31%
45%
19%
5%
1%
4.0
Average Rating
(based on 2582 AT&T Review Ratings)

Ratings by Category

Company Culture
3.8
Growth Opportunities
3.5
People You Work With
4.4
Person You Work For
4.2
Rewards You Receive
3.9
Support You Get
4.0
Way You Work
4.1
Work Setting
4.0
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Technical Support Assistant
"Working with AT&T overall was a very positive experience for me. I learned how to work within a team, my strengths as well as weaknesses. My co-workers helped to make the workplace more enjoyable aside from the many pressures of working in a call center environment. Best part of the job was being able to assist customers with their technical issues and insuring the service they're paying for is working. Like any call center there's always the ups and the downs."
Posted 10 years ago in Las Vegas, NV

Working at AT&T in San Jose, CA: 18 Employee Reviews

Sales Consultant
in San Jose, CA

What do you like about working at AT&T?

"I liked the environment, the technology, and the people at AT&T."

Retention Specialist
in San Jose, CA

What do you like about working at AT&T?

"The variety of the people was nice."

What don't you like about working at AT&T?

"As managers, we were forced to move anywhere at any time."

What suggestions do you have for management?

"Pay closer attention to the roles each employee is put in."

Senior Account Executive
in San Jose, CA

"Good company, great training, and excellent branding with many layers of management."

What do you like about working at AT&T?

"Training, exposure to the customer base, branding and the wealth of resources available."

Do you have any tips for others interviewing with this company?

"Be patient."

What don't you like about working at AT&T?

"Excessive layers of management resulting in very slow processes. The sales cycle was longer than it should be."

What suggestions do you have for management?

"Streamline processes so that sale to bill is more efficient."

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