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Convergys Employee Job Reviews in the United States

Browse Convergys Reviews by Job Title →

25%
27%
33%
12%
4%
3.5
Average Rating
(based on 159 Convergys Review Ratings)

Ratings by Category

Company Culture
3.3
Growth Opportunities
3.1
People You Work With
4.1
Person You Work For
3.9
Rewards You Receive
3.2
Support You Get
3.5
Way You Work
3.7
Work Setting
3.5
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Team Leader

"I only worked for them a short time, but while I was there is a good place."

What do you like about working at Convergys?

"Great people.. new experience"

Entertainment Consultant

What do you like about working at Convergys?

"the job was easy but not challenging"

What don't you like about working at Convergys?

"you were asked to sell additional products to customers with out any compensation for it"

Sales Representative

"My employment with Convergys was a great experience."

Senior Network Engineer

"The opportunities are not that great here. I would like to work in multiple domains in Networking."

Technical Support Representative

"Call Center multitask work overload."

Technical Support Associate

"I worked at Convergys not AT&T"

What do you like about working at Convergys?

"I learned very about Cellular Technology and Onstar."

Do you have any tips for others interviewing with this company?

"No"

What don't you like about working at Convergys?

"The location."

What suggestions do you have for management?

"Learn people skills."

Telecommunications Specialist

"Had to quit to get vacation when I wanted it."

Customer Service Technician

What do you like about working at Convergys?

"I like the people that I was able to interact with"

What don't you like about working at Convergys?

"There was nothing I did not like about this company"

Systems Test Engineer

"Edify was the best company ever, it was my pleasure to work for and be part of."

CSR

What do you like about working at Convergys?

"hours,employees,fun environment"

Do you have any tips for others interviewing with this company?

"be confident . do the best job you can"

What don't you like about working at Convergys?

"the pay"

What suggestions do you have for management?

"none . everyone works well as a team"

Call Center Associate

"Good job if you're not looking for growth."

Senior Technician

"The people and benefits are excellent and it provides several opportunities to become promoted."

What do you like about working at Convergys?

"They had great benefits and the people were great."

Do you have any tips for others interviewing with this company?

"It is a great place to gain experience and start. Make sure that you adhere to all the rules that they have in place."

What don't you like about working at Convergys?

"Job stability was always very low, and turnover was high. It was also plainly clear that they were focused on the bottom line."

What suggestions do you have for management?

"Relax, the more you drive production, the lower the overall quality will be. Sure, the numbers will look good, but your people will feel the pressure."

Customer Service Agent

What do you like about working at Convergys?

"Advanced performance monitoring system allowed me to gauge my performance and compare with other workers in facility. Good awards program. Unable to place monetary value on awards."

What don't you like about working at Convergys?

"Placed in area with many drug addicts. Constantly having to cover for people getting fired or not showing up to work due to drugs."

Senior Manager

"It's OK"

What do you like about working at Convergys?

"Benefits"

Do you have any tips for others interviewing with this company?

"Be willing to work hard under difficult situations"

What suggestions do you have for management?

"Think twice cut once"

Customer Care Executive

"I had a great time troubleshooting for Directv and provided sales and technical support"

What do you like about working at Convergys?

"The best training they gave to me as a customer care representative"

Do you have any tips for others interviewing with this company?

"must be good in writing skills"

What don't you like about working at Convergys?

"At times I had to put lots of overtime which actually made me fall ill"

What suggestions do you have for management?

"none simply excellent"

Convergys Reviews FAQs

Is Convergys a good company to work for?

Convergys has an overall rating of 3.5 Average Rating out of 5, based on over 159 Convergys Review Ratings left anonymously by Convergys employees, which is 10% lower than the average rating for all companies on CareerBliss. 84% of employees would recommend working at Convergys.

Does Convergys pay their employees well?

Convergys employees earn $28,000 annually on average, or $13 per hour, which is 58% lower than the national salary average of $66,000 per year. 38 Convergys employees have shared their salaries on CareerBliss. Find Convergys Salaries by Job Title.

How satisfied are employees working at Convergys?

84% of employees would recommend working at Convergys with the overall rating of 3.5 out of 5. Employees also rated Convergys 3.3 out of 5 for Company Culture, 3.2 for Rewards You Receive, 3.1 for Growth Opportunities and 3.5 for support you get.

What is the highest paying job at Convergys?

According to our data, the highest paying job at Convergys is a Client Service Coordinator at $256,000 annually. Browse Convergys Salaries by Job Profile.

What is the lowest paying job at Convergys?

According to our data, the lowest paying job at Convergys is a Marketing Agent at $14,000 annually. Browse Convergys Salaries by Job Profile.

What are the pros and cons of working at Convergys?

According to reviews on CareerBliss, employees commonly rated the pros of working at Convergys to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

Browse Convergys Employee Job Reviews by Location

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