Convergys Employee Reviews for CSR
Browse Convergys Reviews by Job Title →CSRS at Convergys give their company a 2.1 out of 5.0, while the average rating for Convergys is 3.5, making them 50% less happy than every other employee at Convergys and 38% less happy than every other CSR on CareerBliss - the happiest CSRS work for AT&T.
What do you like about working at Convergys?
"Able to Work at Home, so didn't have the gas, wear and tear on car, and clothes expenses"
Do you have any tips for others interviewing with this company?
"Only chose $30,000 - $40,000 because it was the lowest - try more like $15,000 or less."
What don't you like about working at Convergys?
"No or very little support, more stats related than customer service related. Didn't want to deal with issue to resolution (i.e. app errors, updating needed tools during working hours, no consequences for tech support that messed up computers)"
What suggestions do you have for management?
"I would actually live up to the promises of flexible schedules and better training."
What do you like about working at Convergys?
"hours,employees,fun environment"
Do you have any tips for others interviewing with this company?
"be confident . do the best job you can"
What don't you like about working at Convergys?
"the pay"
What suggestions do you have for management?
"none . everyone works well as a team"
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