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Convergys Employee Job Reviews in the United States

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25%
27%
33%
12%
4%
3.5
Average Rating
(based on 159 Convergys Review Ratings)

Ratings by Category

Company Culture
3.3
Growth Opportunities
3.1
People You Work With
4.1
Person You Work For
3.9
Rewards You Receive
3.2
Support You Get
3.5
Way You Work
3.7
Work Setting
3.5
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Senior IT Manager

"Great position(s) and relationship. Project ended after final conversion."

What do you like about working at Convergys?

"Great organization. Working with the telcomm world and cutting edge changes."

What don't you like about working at Convergys?

"Some systems were older technology."

Technical Support Engineer

"Convergys is ok if you need a place to start and get some knowledge and experience."

Senior Manager

"This is an honest reflection of a struggeling economy."

What do you like about working at Convergys?

"The people are good to work with. Convergys is a good place to gain experience."

Do you have any tips for others interviewing with this company?

"Treat it as a temporary stop on your way to a career."

What don't you like about working at Convergys?

"Convergys has sacrificed many good employees trying to make the HR Management Division profitable. At the expense of the rest of the company through downsizing and budget cutting, the HR division has sucked the life out of Convergys. Layoffs have been too frequent. Employees work in fear for their jobs."

What suggestions do you have for management?

"Build stronger relationships with clients and empower your employees. Address layoffs as a last resort."

Customer Care Associate

"Very necessary"

What do you like about working at Convergys?

"Good stable company!, fun environmennt and great co-workers.."

Do you have any tips for others interviewing with this company?

"Be confident and ask alot of questions..."

What don't you like about working at Convergys?

"Better compensation and job recognition..more incentives..."

What suggestions do you have for management?

"Better motivation to employees needed..."

Senior Client Services Manager

"Convergys corporation has gone down hill!"

What do you like about working at Convergys?

"Originally it was a great place to work with ample opportunity."

Do you have any tips for others interviewing with this company?

"You need to be a work-a-holic and be able to demonstrate improved profit margins."

What don't you like about working at Convergys?

"In today's world, the bottom line is all that counts. You are no longer a person but a number. Everyone is stretched beyond capacity and RIFs are continually occurring."

What suggestions do you have for management?

"Get back in touch with the people that work for you. When they feel valued again, then you see loyalty come back."

Subscriber Advisor

"Stepping stone"

What do you like about working at Convergys?

"Close to home"

What don't you like about working at Convergys?

"High turnover rate in regards to employees"

Floor Leader

"Working at Convergys gave me the knoweledge and groth I needed to start a great career."

What do you like about working at Convergys?

"Challenging work that helped me gain knoweledge and experience."

Do you have any tips for others interviewing with this company?

"They have many resources offered. Take advantage of the opportunity."

What don't you like about working at Convergys?

"Management was not very supportive of clients and/or employees"

What suggestions do you have for management?

"Listen to your employees comments, and stand behind your managers."

Customer Service Representative

"don't work here"

What do you like about working at Convergys?

"nothing.........was told when I first got there that unless I was a member of the girls club I would not make it there........they were right I lasted 13 months."

Do you have any tips for others interviewing with this company?

"don't because they limit your employment if you ever leave."

What suggestions do you have for management?

"quit micro managing and start leveling with staff."

Customer Service Representative

"Great job, good learning experience, polish my customer services skills, would work there again if I had to."

Customer Service Representative

"Eh, they're alright."

Customer Service Representative

"It will be an ideal place to work while going school, very friendly environment."

What do you like about working at Convergys?

"very friendly environment and my co-workers were easy to get along with."

Do you have any tips for others interviewing with this company?

"just be yourself"

What don't you like about working at Convergys?

"it wasn't technical and the job was repetetive."

What suggestions do you have for management?

"learn more about their employers and see if they could find something challenging for them."

Team Leader

"Outstanding Career Oppertunity."

What do you like about working at Convergys?

"I have enjoyed the work environment and Convergys does give you the opportunity to learn different projects and responsibilities."

What don't you like about working at Convergys?

"Dont have much to say, I wouldnt change anything with in the organization."

Training Manager

"This was a long time ago!"

What do you like about working at Convergys?

"Great experience"

What don't you like about working at Convergys?

"Politics, too much drama"

What suggestions do you have for management?

"Be more willing to listen"

CAM Analyst

What do you like about working at Convergys?

"Reliable, Belong to a great team"

Do you have any tips for others interviewing with this company?

"Ask what advancement opportunities should be expected."

What don't you like about working at Convergys?

"Not much job satisfaction. Few benefits. Low ceiling."

What suggestions do you have for management?

"Try to raise company moral."

Convergys Reviews FAQs

Is Convergys a good company to work for?

Convergys has an overall rating of 3.5 Average Rating out of 5, based on over 159 Convergys Review Ratings left anonymously by Convergys employees, which is 10% lower than the average rating for all companies on CareerBliss. 84% of employees would recommend working at Convergys.

Does Convergys pay their employees well?

Convergys employees earn $28,000 annually on average, or $13 per hour, which is 58% lower than the national salary average of $66,000 per year. 38 Convergys employees have shared their salaries on CareerBliss. Find Convergys Salaries by Job Title.

How satisfied are employees working at Convergys?

84% of employees would recommend working at Convergys with the overall rating of 3.5 out of 5. Employees also rated Convergys 3.3 out of 5 for Company Culture, 3.2 for Rewards You Receive, 3.1 for Growth Opportunities and 3.5 for support you get.

What is the highest paying job at Convergys?

According to our data, the highest paying job at Convergys is a Client Service Coordinator at $256,000 annually. Browse Convergys Salaries by Job Profile.

What is the lowest paying job at Convergys?

According to our data, the lowest paying job at Convergys is a Marketing Agent at $14,000 annually. Browse Convergys Salaries by Job Profile.

What are the pros and cons of working at Convergys?

According to reviews on CareerBliss, employees commonly rated the pros of working at Convergys to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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