Convergys Employee Reviews for Senior Client Services Manager

"Convergys corporation has gone down hill!"

What do you like about working at Convergys?

"Originally it was a great place to work with ample opportunity."

Do you have any tips for others interviewing with this company?

"You need to be a work-a-holic and be able to demonstrate improved profit margins."

What don't you like about working at Convergys?

"In today's world, the bottom line is all that counts. You are no longer a person but a number. Everyone is stretched beyond capacity and RIFs are continually occurring."

What suggestions do you have for management?

"Get back in touch with the people that work for you. When they feel valued again, then you see loyalty come back."