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UPS Employee Job Reviews in the United States

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26%
43%
22%
7%
1%
3.8
Average Rating
(based on 522 UPS Review Ratings)

Ratings by Category

Company Culture
3.6
Growth Opportunities
3.5
People You Work With
4.3
Person You Work For
4.1
Rewards You Receive
3.7
Support You Get
3.8
Way You Work
4.1
Work Setting
3.6
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"I was working at UPS for around a year. I had a wonderful experience during my internship. I was able to learn more technical work and I was part of a complete project life cycle. I had full support from my superior, and UPS is one of the best workplaces."
Posted 10 years ago in Mahwah, NJ
Driver

What do you like about working at UPS?

"The people I work with are very nice and easy to get along with."

Do you have any tips for others interviewing with this company?

"If you're taking an interview for UPS and it's union, take the job but don't look for advancement besides part-time."

What don't you like about working at UPS?

"Management doesn't get along with the union employees. Union employees are looked down upon."

What suggestions do you have for management?

"I would be more in touch with my employees and not act like I'm better."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 5 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Operations Manager

"My overall experience with UPS Freight was not enjoyable."

What do you like about working at UPS?

"My people at the service center level were like a family. They are missed."

Do you have any tips for others interviewing with this company?

"UPS is a numbers-driven machine. If you want to be nothing but a number yourself, it's a good fit."

What don't you like about working at UPS?

"I didn't like upper management. The VP ran the operation like the good old days. If you weren't in the clique you weren't on the team."

What suggestions do you have for management?

"I would suggest a change in the upper management of the Pacific Region."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 5 / 5
Logistics Supervisor

"Mediocre at best."

What do you like about working at UPS?

"I like the great benefits for part-time in regards to medical, vacation, sick pay, etc."

Do you have any tips for others interviewing with this company?

"Do your research and talk about the company along with your good work ethic. They will hire you for sure."

What don't you like about working at UPS?

"Pay is mediocre at best for part-time. We need better raises in place for management, similar to how they do for union employees."

What suggestions do you have for management?

"Promote more to full-time. We need more full time opportunities for lower level employees to promote to."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Distribution Supervisor

What do you like about working at UPS?

"I like to obtain goals, prepare my job in a better way, share with people and receive their knowledge about how to improve every day."

What don't you like about working at UPS?

"I don't like the poor vision, and the need to ask for tools and space. There is not enough space to work."

What suggestions do you have for management?

"Learn about the business. Don't manage a business without knowing about it."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Air Freight Specialist

"Working at UPS Freight Forwarding is a fast paced, upbeat job, with some minor technical hassles."

What do you like about working at UPS?

"I like the people I work with, my management is easy to talk to."

Do you have any tips for others interviewing with this company?

"It's a great job, with great benefits, I do suggest the job, It's too far from home for me."

What don't you like about working at UPS?

"What I do not like about the company is that the equipment we need to do our jobs constantly break down, and the staff need better training."

What suggestions do you have for management?

"Update our equipment, and better train the staff. The workday would go easier for those two things."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Technical Support Representative

What do you like about working at UPS?

"I enjoy working with up-to-date technology and finding solutions to issues."

Do you have any tips for others interviewing with this company?

"Be happy that you have a chance to work there. It truly is a great opportunity."

What don't you like about working at UPS?

"Nothing specific comes to mind except perhaps not having the opportunity for much advancement."

What suggestions do you have for management?

"Supply more resources by working more closely with corporate offices for our needs."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Safety Representative

"I learned so many new things there. I loved working for UPS."

What do you like about working at UPS?

"I like the advancement and bi-yearly raises, paid weekly, paid holidays, great people to work with, and they treated me really good there."

Do you have any tips for others interviewing with this company?

"It's a rough, tough job but you can hang in there!"

What don't you like about working at UPS?

"I didn't like the backbreaking work. All weather conditions are what they are."

What suggestions do you have for management?

"I would suggest getting heaters or let employees bring their own fans and misters."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Package Handler

"Extremely physical, very high energy, and fast paced."

What do you like about working at UPS?

"It keeps you in shape, and it is very physical. There are good benefits and fun people to work with."

Do you have any tips for others interviewing with this company?

"Listen when they tell you to show up in work clothing. Most importantly, wear sturdy protective footwear when you go for your tour of the hub."

What don't you like about working at UPS?

"Full-time management can be pretty oblivious. There is a high turnover in management. Supervisor positions are hard to get into. Air pollution was really bad."

What suggestions do you have for management?

"Listen to your part-time supervisors. Improve the air quality."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Senior Administrative Assistant

"There was no support once they realized I was disabled."

What do you like about working at UPS?

"Initially at first there was plenty of work and growth opportunity."

Do you have any tips for others interviewing with this company?

"Unless you are a white man don't waste your time."

What don't you like about working at UPS?

"Management only cares about the company bottom line and stock holders. Since I've worked for the company, several employees have either died or needed stress leave."

What suggestions do you have for management?

"Stop hiring egotistical people who don't know the first thing about managing people well."

Person You Work For 1 / 5 People You Work With 1 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Supervisor

What do you like about working at UPS?

"I like the people whom I have the pleasure to work with on a daily basis."

What don't you like about working at UPS?

"I do not feel the pay is right for the position I currently work."

What suggestions do you have for management?

"Increase pay for part-time management for what they do."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 5 / 5 Rewards You Receive 1 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 3 / 5
Industrial Engineer

What do you like about working at UPS?

"UPS is very flexible in what I get to work on."

Do you have any tips for others interviewing with this company?

"Be honest. UPS is a good place to work."

What don't you like about working at UPS?

"I don't like being stretched too thin. Sometimes there is too much stress to take care of everything."

What suggestions do you have for management?

"Embrace new technology. Spend more on research and development."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Account Executive

What do you like about working at UPS?

"I liked working with a broad range of businesses. I enjoyed learning about how companies operated and within various industries."

Do you have any tips for others interviewing with this company?

"The culture is not going to change and the pace of innovation will lag, based on the age and size of the company. There is a fear-based management approach, and success is measured in years served, not business won."

What don't you like about working at UPS?

"The hierarchic nature of management created a vacuum of leadership."

What suggestions do you have for management?

"Leverage employee knowledge to drive innovation. Promote based on talent and skill and allow for new ideas to lead management."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 1 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Delivery Driver

What do you like about working at UPS?

"It's a well respected company with good pay and benefits."

Do you have any tips for others interviewing with this company?

"It's hard work, hard on your body, with good pay and benefits, which you'll need for later on in life when you start falling apart at the knees, shoulders and your back."

What don't you like about working at UPS?

"There is too much management everywhere. The employees know their jobs and do them just fine without someone constantly over their shoulders."

What suggestions do you have for management?

"Treat employees with the respect they deserve and don't treat them as if they were easily replaced."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Operations Supervisor

What do you like about working at UPS?

"My likes are: the pay, salary, insurance, supervisor, part-time, shipping gifts, mail money."

Do you have any tips for others interviewing with this company?

"Be honest, have integrity, don't downplay your leadership skills, and have a hardworking attitude."

What don't you like about working at UPS?

"My dislikes are: terrible hours, late night shift, need more employees, terrible training."

What suggestions do you have for management?

"I would suggest that everything is organized, with better training and management. Hire different people and have less time at work."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 1 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Director of Marketing

What do you like about working at UPS?

"It is very methodical, makes best business decisions, and cares about their people."

Do you have any tips for others interviewing with this company?

"Be prepared for a very different kind of culture, and a very old-school corporate feel. They care very much about their people, however."

What don't you like about working at UPS?

"They are very slow at making decisions. There are too many layers of management and not enough freedom."

What suggestions do you have for management?

"Make faster decisions, remove all the layers, increase budgets for personal spending, and don't be so frugal."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 2 / 5

UPS Reviews FAQs

Is UPS a good company to work for?

UPS has an overall rating of 3.8 Average Rating out of 5, based on over 522 UPS Review Ratings left anonymously by UPS employees, which is 3% lower than the average rating for all companies on CareerBliss. 92% of employees would recommend working at UPS.

Does UPS pay their employees well?

UPS employees earn $32,000 annually on average, or $15 per hour, which is 52% lower than the national salary average of $66,000 per year. 257 UPS employees have shared their salaries on CareerBliss. Find UPS Salaries by Job Title.

How satisfied are employees working at UPS?

92% of employees would recommend working at UPS with the overall rating of 3.8 out of 5. Employees also rated UPS 3.6 out of 5 for Company Culture, 3.7 for Rewards You Receive, 3.5 for Growth Opportunities and 3.8 for support you get.

What is the highest paying job at UPS?

According to our data, the highest paying job at UPS is a Director of Engineering at $186,000 annually. Browse UPS Salaries by Job Profile.

What is the lowest paying job at UPS?

According to our data, the lowest paying job at UPS is a Plant Engineering Parts Specialist at $7,000 annually. Browse UPS Salaries by Job Profile.

What are the pros and cons of working at UPS?

According to reviews on CareerBliss, employees commonly rated the pros of working at UPS to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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