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UPS Employee Job Reviews in the United States

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On average, employees at UPS give their company a 3.8 rating out of 5.0 - which is 3% lower than the average rating for all companies on CareerBliss. The happiest UPS employees are Customer Service Representatives submitting an average rating of 4.8 and Preload Supervisors with a rating of 4.6.

26%
43%
22%
7%
1%
3.8
Average Rating
(based on 522 UPS Review Ratings)

Ratings by Category

Company Culture
3.6
Growth Opportunities
3.5
People You Work With
4.3
Person You Work For
4.1
Rewards You Receive
3.7
Support You Get
3.8
Way You Work
4.1
Work Setting
3.6
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"I've worked at United Parcel Service for about three years now, I believe that the management team has helped me grow both personally and professionally. The team culture they support is perfect for anyone looking to grow and expand. Anytime I have a problem I able to solve it with the help of those around me. Overall it's an excellent company to move and expand your career. They also help pay for school so that's always a bonus."
Posted 4 years ago in Grand Rapids, MI
Loader/Unloader

"I probably should have never quit, but Canteen has been a great place to work."

What do you like about working at UPS?

"I only worked part-time at UPS, and it was great pay when I was in college."

What don't you like about working at UPS?

"It would have taken a long time to get into a full-time position at UPS."

Manager

"I enjoy working for UPS and want to expand my experiences further by relocating."

What do you like about working at UPS?

"I like the environment at UPS and meeting new people."

What don't you like about working at UPS?

"The location is far from family and friends."

What suggestions do you have for management?

"Learn as much as possible. UPS is a growing company and a career."

Sales Manager

"Professional."

What do you like about working at UPS?

"I like the people at UPS."

What don't you like about working at UPS?

"I don't like the flexibility."

What suggestions do you have for management?

"Maintain the history of the organization."

Package Handler

"My job at UPS was to unload, sort, and load packages by proper destination."

What do you like about working at UPS?

"I liked the insurance."

What don't you like about working at UPS?

"Nothing, as I liked it very well."

What suggestions do you have for management?

"Just let the people do their job. They will work better for you in the long run."

Delivery Driver

"Great job at UPS!"

What do you like about working at UPS?

"I like the flexible hours, time off, and great benefits."

HR Director

"HR generalist and specialist at UPS."

What do you like about working at UPS?

"I like the people development."

What don't you like about working at UPS?

"There is limited opportunity over 50."

What suggestions do you have for management?

"Go back to the basics of the Jim Casey Company."

Automation Specialist

"UPS was great when private but became 'anti-worker' when they went public."

Maintenance Supervisor
in Slc, UT

"I have very much enjoyed working at UPS."

What do you like about working at UPS?

"I like the variety of tasks. They are very flexible and willing to work with employees who are attending school. UPS is a good company with good values."

What don't you like about working at UPS?

"In the department that I work in, there are limited jobs available - thus, the need to look elsewhere for a full time position."

What suggestions do you have for management?

"Keep doing the same as you have been!"

Supervisor

"Very difficult, but UPS is a good place to work."

What do you like about working at UPS?

"I like working as a team."

What don't you like about working at UPS?

"It is difficult work."

Air Freight Coordinator

"UPS is a great place to work."

What do you like about working at UPS?

"There are a lot of great people at UPS. It is a wonderful atmosphere, with kind people."

What don't you like about working at UPS?

"I don't like talking to people in other countries."

Merchandise Packaging Operator

What do you like about working at UPS?

"It's a friendly atmosphere."

What don't you like about working at UPS?

"I don't like the annual salary."

What suggestions do you have for management?

"Management at UPS needs to be more alert and on hand with employee assistance."

Pricing Specialist

What do you like about working at UPS?

"I like the opportunities for advancement at UPS."

What don't you like about working at UPS?

"I don't like the inability to transition into other departments quickly."

What suggestions do you have for management?

"Sustain motivation to employees."

Supervisor

"UPS is a great company."

What do you like about working at UPS?

"It is a great opportunity for a long-term career."

What don't you like about working at UPS?

"Some promotions are based on popularity, not performance."

Package Handler

What do you like about working at UPS?

"I like the opportunities at UPS."

What don't you like about working at UPS?

"I dislike the hours."

Key Account Executive

What do you like about working at UPS?

"I like the excellent sales training at UPS and working with the clients."

What don't you like about working at UPS?

"I don't like the way women are treated."

What suggestions do you have for management?

"Be more flexible to compete with competitors."

UPS Reviews FAQs

Is UPS a good company to work for?

UPS has an overall rating of 3.8 Average Rating out of 5, based on over 522 UPS Review Ratings left anonymously by UPS employees, which is 3% lower than the average rating for all companies on CareerBliss. 92% of employees would recommend working at UPS.

Does UPS pay their employees well?

UPS employees earn $32,000 annually on average, or $15 per hour, which is 52% lower than the national salary average of $66,000 per year. 257 UPS employees have shared their salaries on CareerBliss. Find UPS Salaries by Job Title.

How satisfied are employees working at UPS?

92% of employees would recommend working at UPS with the overall rating of 3.8 out of 5. Employees also rated UPS 3.6 out of 5 for Company Culture, 3.7 for Rewards You Receive, 3.5 for Growth Opportunities and 3.8 for support you get.

What is the highest paying job at UPS?

According to our data, the highest paying job at UPS is a Director of Engineering at $186,000 annually. Browse UPS Salaries by Job Profile.

What is the lowest paying job at UPS?

According to our data, the lowest paying job at UPS is a Plant Engineering Parts Specialist at $7,000 annually. Browse UPS Salaries by Job Profile.

What are the pros and cons of working at UPS?

According to reviews on CareerBliss, employees commonly rated the pros of working at UPS to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

Browse UPS Employee Job Reviews by Location

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