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UPS Employee Job Reviews in the United States

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26%
43%
22%
7%
1%
3.8
Average Rating
(based on 522 UPS Review Ratings)

Ratings by Category

Company Culture
3.6
Growth Opportunities
3.5
People You Work With
4.3
Person You Work For
4.1
Rewards You Receive
3.7
Support You Get
3.8
Way You Work
4.1
Work Setting
3.6
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"I've worked at United Parcel Service for about three years now, I believe that the management team has helped me grow both personally and professionally. The team culture they support is perfect for anyone looking to grow and expand. Anytime I have a problem I able to solve it with the help of those around me. Overall it's an excellent company to move and expand your career. They also help pay for school so that's always a bonus."
Posted 4 years ago in Grand Rapids, MI
International Air Freight Agent

What do you like about working at UPS?

"I like the challenging work, and the ability to help customers get the quality transportation they are seeking. I like the mutual respect amongst all employees across the globe."

Do you have any tips for others interviewing with this company?

"Be prepared to have work piled on you once you prove that you are able to do it. The old-timers don't get any additional work, yet make the sweet rate. By the way, speaking of rate, my pay is so low, it wasn't even on the pull-down on the previous page. I ended up having to select 30,000-40,000/year when in essence my annual salary before taxes is $28,574.00. Barely enough to keep my head above water. I've had to take a 2nd job to cover expenses since weekly hours have been reduced to 35/week since January of 2011. That means I'm down $400.00 per month."

What don't you like about working at UPS?

"They cross-trained me after being called back from layoff. Now I am expected to know and execute, without mistakes, imports, exports, dispatch and data entry. They also make me work 2nd shift which starts at 5 p.m. until whenever the data entry is completed to cover whenever a 2nd shifter is out or on vacation. Management is always saying that family comes first, but when I tell them that I am a single parent of a 14-year-old teenage boy and need to be home at night to keep tabs on what my impressionable child is doing, they told me that if I didn't like working 2nd shift that maybe I should go work somewhere else. Family first, yeah, right. They say one thing and do another."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 1 / 5
Office Manager

What do you like about working at UPS?

"I had great co-workers and customers I enjoyed. The job had challenges that I was able to take on"

Do you have any tips for others interviewing with this company?

"Good luck to all, shoot for the stars, and strive to be your best"

What don't you like about working at UPS?

"That there no opportunity for advancement and the economy was a challenge"

What suggestions do you have for management?

"customer service is priority to any successful organization, always put the customer first"

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Onsite Test Lead

What do you like about working at UPS?

"I like the professional work culture, very supportive management, flexible working options, and the practical and realistic work."

Do you have any tips for others interviewing with this company?

"Be professional, sincere, hardworking, and disciplined in your etiquettes. You should be strong in technologies."

What don't you like about working at UPS?

"The pay scale is not so high. The rest all holds good with this company."

What suggestions do you have for management?

"No suggestions, as they are the best. A raise in payscale will be encouraging."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Ramp Agent

What do you like about working at UPS?

"I like the benefits. Medical is free, with full coverage, along with other benefits of discounts at numerous places."

Do you have any tips for others interviewing with this company?

"Just be prepared to work fast and hard in sometimes uncomfortable environments."

What don't you like about working at UPS?

"I don't like dealing with the dirt and air at the airport where I am located. Also, I don't like constantly being told to do most of the stuff that's directed toward a group of us, while the others don't do anything. I love working and doing numerous tasks to keep busy, but when I feel like I am being singled out to do a lot of the stuff, it becomes uncomfortable and not enjoyable when it comes to the job."

What suggestions do you have for management?

"Have higher and lower management not disrespect their employees and then expect everything in return. Give good incentive/feedback, as well as rewards for being a hard worker."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 3 / 5
Operations Support Services Analyst

"A very good company to work for, and a very ethical company."

What do you like about working at UPS?

"I found that UPS is making an effort to be a very ethical and moral company."

Do you have any tips for others interviewing with this company?

"Be honest, and also, interview the interviewer to find out for yourself if you will be a match."

What don't you like about working at UPS?

"There was nothing in specific that I didn't like. As with every company, you will have positive and negative experiences with management."

What suggestions do you have for management?

"Management should be more aware of their policies as pertaining to ALL employees."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Truck Unloader

Do you have any tips for others interviewing with this company?

"Don't apply for the job, as it's not worth the pain."

What don't you like about working at UPS?

"It is a horrible job and doesn't pay well. They break union rules, treat you like crap, and don't communicate well."

What suggestions do you have for management?

"Be nicer to workers, and reward workers for good efforts. Don't be too hard on the workers."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 5 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Shipping Clerk

"I enjoy the people; however, this is just a part-time seasonal job."

What do you like about working at UPS?

"I enjoy the daily customer interaction and getting to know them on a more personal level."

Do you have any tips for others interviewing with this company?

"You must have very strong customer service skills and lift heavy packages."

What don't you like about working at UPS?

"The store is too small, and the day-to-day is always the same."

What suggestions do you have for management?

"Management should open their minds to new opportunities, allowing the store to grow."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Import Analyst

What do you like about working at UPS?

"I enjoyed working on computers with co-workers and working in an office setting."

Do you have any tips for others interviewing with this company?

"If someone were to be hired by UPS, I would suggest for them to keep their head down, do their job, and have no ideas to share."

What don't you like about working at UPS?

"My supervisor had no idea how to do the job that I was doing and passed me over for a position for someone with less experience and less knowledge of all the systems we had to use."

What suggestions do you have for management?

"If I were the CEO, I would have an open door policy and actually listen to what the hard working employees have to say."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 2 / 5
Account Executive

"Good times, but hard to grow in the business."

What do you like about working at UPS?

"I like working with the current small pack employees and training them."

Do you have any tips for others interviewing with this company?

"Look long and hard before accepting any offer. Otherwise, it never hurts to interview with anyone."

What don't you like about working at UPS?

"It was a fun job, but I'm glad I moved on from them."

What suggestions do you have for management?

"Stop changing ASM every 6 months."

Person You Work For 2 / 5 People You Work With 2 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 5 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 5 / 5
Supervisor

What do you like about working at UPS?

"It is a great company - solid financially, leader in its industry, respected, and innovative."

Do you have any tips for others interviewing with this company?

"Get the truth about what you are getting into - ask a lot of questions."

What don't you like about working at UPS?

"They treat full-time employees on the front line like garbage. They find the negative only in what you do."

What suggestions do you have for management?

"I would suggest better hours and work/life balance. Get rid of the managing by intimidation."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Driver

What do you like about working at UPS?

"I like working with people and adapting to the ever-changing environment."

Do you have any tips for others interviewing with this company?

"You should have a positive attitude and a good work ethic."

What don't you like about working at UPS?

"The thing I do not like about the company is the excessive overtime."

What suggestions do you have for management?

"I wish the company would bring incentives back that they offered in the past."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Industrial Engineering Supervisor

What do you like about working at UPS?

"I like the managing role I have on a daily basis, and the high number of responsibilities I have in my current position."

Do you have any tips for others interviewing with this company?

"Be authoritative and make sure the people you supervise understand their job tasks and fulfill them and try to exceed them. Never allow the people you supervise to do less than they are capable of, because you are not allowing them to reach their full potential."

What don't you like about working at UPS?

"I dislike not being able to use my interest in sales as much as I could if I were in a different position."

What suggestions do you have for management?

"Better planning and time management can help achieve better results."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Project Coordinator

What do you like about working at UPS?

"I like the cutting edge projects and the opportunity to work with great people."

Do you have any tips for others interviewing with this company?

"The company is ambitious. You must convey the same about yourself."

What don't you like about working at UPS?

"There are insane deadlines, but you get used to it! (I did, at least)."

What suggestions do you have for management?

"Technology is different than other parts of the organization. Building a system is not the same as building a building by plant engineering."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Team Leader

"Great and enjoyable ride."

What do you like about working at UPS?

"It was my first place to apply my programming skills."

Do you have any tips for others interviewing with this company?

"If you like programming, scripting, desktop design, and more, then this is the place for you."

What don't you like about working at UPS?

"I stayed with the same company. I just moved to a different department where heavy programming is applied."

What suggestions do you have for management?

"Thanks for our support and mentorship during these past years."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Web Developer

"It has been a great career experience."

What do you like about working at UPS?

"It is a great American company to work for, very stable and mature."

Do you have any tips for others interviewing with this company?

"You will be in good hands. Make sure you work hard."

What don't you like about working at UPS?

"I wanted new opportunities and to broaden my skills and learn new technologies."

What suggestions do you have for management?

"Keep up the good work and spirit. Employees are your best assets."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5

UPS Reviews FAQs

Is UPS a good company to work for?

UPS has an overall rating of 3.8 Average Rating out of 5, based on over 522 UPS Review Ratings left anonymously by UPS employees, which is 3% lower than the average rating for all companies on CareerBliss. 92% of employees would recommend working at UPS.

Does UPS pay their employees well?

UPS employees earn $32,000 annually on average, or $15 per hour, which is 52% lower than the national salary average of $66,000 per year. 257 UPS employees have shared their salaries on CareerBliss. Find UPS Salaries by Job Title.

How satisfied are employees working at UPS?

92% of employees would recommend working at UPS with the overall rating of 3.8 out of 5. Employees also rated UPS 3.6 out of 5 for Company Culture, 3.7 for Rewards You Receive, 3.5 for Growth Opportunities and 3.8 for support you get.

What is the highest paying job at UPS?

According to our data, the highest paying job at UPS is a Director of Engineering at $186,000 annually. Browse UPS Salaries by Job Profile.

What is the lowest paying job at UPS?

According to our data, the lowest paying job at UPS is a Plant Engineering Parts Specialist at $7,000 annually. Browse UPS Salaries by Job Profile.

What are the pros and cons of working at UPS?

According to reviews on CareerBliss, employees commonly rated the pros of working at UPS to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

Browse UPS Employee Job Reviews by Location

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