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UPS Employee Job Reviews in the United States

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26%
43%
22%
7%
1%
3.8
Average Rating
(based on 522 UPS Review Ratings)

Ratings by Category

Company Culture
3.6
Growth Opportunities
3.5
People You Work With
4.3
Person You Work For
4.1
Rewards You Receive
3.7
Support You Get
3.8
Way You Work
4.1
Work Setting
3.6
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"I was working at UPS for around a year. I had a wonderful experience during my internship. I was able to learn more technical work and I was part of a complete project life cycle. I had full support from my superior, and UPS is one of the best workplaces."
Posted 11 years ago in Mahwah, NJ
Business Manager

"It was a good company to work for - not so much anymore."

What do you like about working at UPS?

"The employees and the professionalism were excellent, for the most part. The pay was good as well."

Do you have any tips for others interviewing with this company?

"UPS is a different company now. Beware of the union and the contract. Know it well."

What don't you like about working at UPS?

"I didn't like the inflexibility to perform my job, given certain constraints due to union contracts."

What suggestions do you have for management?

"Listen to your front line supervisors. Sometimes what works in one area of the company does not work in another."

Person You Work For 2 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 5 / 5 Growth Opportunities 1 / 5
Company Culture 4 / 5 Way You Work 3 / 5
Dispatch Supervisor

What do you like about working at UPS?

"The technology is very cutting edge. It looks great on your resume. I am gaining valuable skills for the future. Some benefits are still good."

Do you have any tips for others interviewing with this company?

"Unless you're interested in filling an EOE quota, turn around and walk briskly in the other direction, as your career growth will be stunted, that is, unless you like dead ends."

What don't you like about working at UPS?

"My boss, my boss's boss, and my boss's boss's boss all e-mail me about the same thing and what tedious, stupid thing we're doing wrong. I never get anything from the aforementioned people about what I'm doing RIGHT. The benefits are being systematically reduced or eliminated. Management is being de-skilled."

What suggestions do you have for management?

"Our CEO is a former CFO. We are more worried about the bottom line and stockholders than the customers. Management is too concerned about yesterday's results rather than tomorrow's plan. When we do focus on tomorrow's plan, we are too worried about numbers that don't really matter. We have too many conference calls with unprofessional language and demeaning, insulting vibes. Rarely is it recognized when you actually do something well."

Person You Work For 1 / 5 People You Work With 3 / 5 Work Setting 1 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Senior Programmer Analyst

What do you like about working at UPS?

"It was very challenging work. The people were great and the location was good."

Do you have any tips for others interviewing with this company?

"Be willing to work long hours. Dress well and have excellent communication skills. Know your skills well and be ready for a tough teching."

What don't you like about working at UPS?

"The hours were sometimes ridiculous due to the reasons they were worked. The pay was low."

What suggestions do you have for management?

"Listen to your employees more, understand your role better, and maybe take some basic computer classes."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Outbound Operations Supervisor

What do you like about working at UPS?

"The job that I do is challenging and self-rewarding."

Do you have any tips for others interviewing with this company?

"Do not apply for any openings you see posted. They cannot keep what they promise you."

What don't you like about working at UPS?

"The people there are great to work with. It's corporate that I don't care for."

What suggestions do you have for management?

"Come do the work that we do, then maybe you will have a better idea of how and why we do things the way we do."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Administrator

What do you like about working at UPS?

"I like the pay."

What don't you like about working at UPS?

"It's not interesting."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Business Manager

What do you like about working at UPS?

"I enjoy the interaction with the employees as well as the customers. I love working with people and making a difference. I am not afraid of the deadlines to get things done and am very organized."

What don't you like about working at UPS?

"The company is not conducive to having children with hours I work. I also used to feel that the people were important to the company but am not getting that impression anymore."

What suggestions do you have for management?

"I think there can be a unity between management and employees. Employees want to feel important and that their opinion is important. You can still get results with proper communication and listening."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 1 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Package Handler
Rewards You Receive 1.4 / 5 Growth Opportunities 1.9 / 5 Company Culture 2.2 / 5
Way You Work 3 / 5
Package Handler

"This company is a great company."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Account Executive

"Look out for strong ole boy network and cronyism as barriers to advancement."

People You Work With 4.9 / 5 Work Setting 3 / 5 Support You Get 3.9 / 5
Rewards You Receive 2 / 5 Growth Opportunities 1.1 / 5 Company Culture 2.1 / 5
Way You Work 2 / 5
Vice President
Work Setting 4.3 / 5 Support You Get 3.8 / 5 Rewards You Receive 2.6 / 5
Growth Opportunities 2.5 / 5 Company Culture 1.8 / 5 Way You Work 3 / 5
Loader
Person You Work For 4 / 5 People You Work With 4.3 / 5 Support You Get 5 / 5
Rewards You Receive 4 / 5 Growth Opportunities 3.6 / 5 Way You Work 4 / 5
District Operations Supervisor
Person You Work For 4.5 / 5 People You Work With 5 / 5 Work Setting 4.5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Driver
Person You Work For 4.9 / 5 People You Work With 4.9 / 5 Work Setting 4.5 / 5
Support You Get 4.6 / 5 Rewards You Receive 2.5 / 5 Growth Opportunities 2.5 / 5
Company Culture 3.1 / 5 Way You Work 4.9 / 5
Senior Supervisor
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Inside Sales Supervisor
Person You Work For 4.9 / 5 People You Work With 4.8 / 5 Work Setting 4.8 / 5
Support You Get 4.7 / 5 Rewards You Receive 4.5 / 5 Growth Opportunities 2.1 / 5
Company Culture 3.9 / 5 Way You Work 4.6 / 5

UPS Reviews FAQs

Is UPS a good company to work for?

UPS has an overall rating of 3.8 Average Rating out of 5, based on over 522 UPS Review Ratings left anonymously by UPS employees, which is 3% lower than the average rating for all companies on CareerBliss. 92% of employees would recommend working at UPS.

Does UPS pay their employees well?

UPS employees earn $32,000 annually on average, or $15 per hour, which is 52% lower than the national salary average of $66,000 per year. 257 UPS employees have shared their salaries on CareerBliss. Find UPS Salaries by Job Title.

How satisfied are employees working at UPS?

92% of employees would recommend working at UPS with the overall rating of 3.8 out of 5. Employees also rated UPS 3.6 out of 5 for Company Culture, 3.7 for Rewards You Receive, 3.5 for Growth Opportunities and 3.8 for support you get.

What is the highest paying job at UPS?

According to our data, the highest paying job at UPS is a Director of Engineering at $186,000 annually. Browse UPS Salaries by Job Profile.

What is the lowest paying job at UPS?

According to our data, the lowest paying job at UPS is a Plant Engineering Parts Specialist at $7,000 annually. Browse UPS Salaries by Job Profile.

What are the pros and cons of working at UPS?

According to reviews on CareerBliss, employees commonly rated the pros of working at UPS to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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