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22%
46%
24%
6%
1%
3.8
Average Rating
(based on 221 Spectrum Review Ratings)
Company Culture
3.7
Growth Opportunities
3.3
People You Work With
4.2
Person You Work For
3.9
Rewards You Receive
3.7
Support You Get
3.7
Way You Work
3.9
Work Setting
3.8
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"I've worked for Time Warner Business Class for a little over a year now. This company is focused on the customer experience and strives to be the best in the field. There is tremendous internal competition. We battle over the same opportunities with around 40 reps on the same sales floor along with inside sales and channel sales. There is great potential to earn some good money."
Posted 7 years ago in Austin, TX
Spectrum Employee
in Buffalo, NY

"I have worked for Charter/Spectrum for the last 5yrs. I will say the benefits are great, free services even better. The management staff is great and always try and make things fun considering the negative nature of the job (people aren’t calling to say how great services are). Until recently I personally felt the pay was way to low for the work and it’s stressful nature, but the company has raised pay. You are rewarded for performance and receive an annual raise each year. My only real complaint is the company’s inability to deal with service issues! It is very hard to give a customer a positive experience when they are dealing with repeat issues, This causes many many stressful phone calls without resolution."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 1 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 3 / 5
Spectrum Employee
in Sanford, FL

"I have worked for TWC Services for 4 years now. Great employee benefits and strong safety culture. Would highly recommend TWC."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5

Company-Industry Rating Comparison

3.8
Spectrum (359)

4.5 Highest Rated in this Industry is Hulu (7)
3.2 Lowest Rated in this Industry is Sinclair Broadcast Group (28)
3.8 Average of All Companies in this Industry (2,774)
Spectrum Employee
in Worcester, MA

"Spectrum TV only hires reporters. It was a better company when it was Charter."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Spectrum Employee
in West, TX

"I am excited about working with this company!"

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5

Average Spectrum Ratings in the Past 4 Years

Year Salary
2010 $3
2011 $4
2012 $3
2013 $3
Outside Sales Representative
in Buffalo, NY

"Excellent Experience, very professional company and team, great people, teamwork spirit, the best training, definitively a superb overall experience!!!!"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Spectrum Employee
in Walker, MI

"I have worked for Charter Communications / Spectrum since December 2018. While this is a great company to work for, my heart is really in the mortgage business. They are one of the best companies I have ever had the pleasure of working for. Wonderful to their employees, generous benefits, and so much more. But, as I said, my heart lies with another."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Spectrum Employee
in Cerritos, CA

"I worked for Spectrum Enterprise in sales for over 2 years. The benefits and training offered were very good. The company was going through many internal changes. I reported to 3 different Sales Directors and 2 Sales Managers in my time there. The number and type of accounts were changing on a quarterly basis. I wish them the best."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Spectrum Employee
in New York City, NY

"They do not pay for performance. So whether you just do the bare minimum or try to go above and exceed there is no performance incentive."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 4 / 5
Residential Account Representative
in San Diego, CA

"top rep, never disciplined for not commissioning out each month, the problem is that I've been in telecom for 10 years without a raise or promotion."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 4 / 5
Automation Software Engineer
in Denver, CO

"Best place to work and learn new things"

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 2 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Spectrum Employee
in Englewood, CO

"Good place to work as a full time employee"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Spectrum Employee
in El Segundo, CA

"Spectrum Networks is an environment filled with creativity and innovation. The ability to share hyper-local stories that impact the communities in which people live has been inspirational and a real game-changer in broadcast journalism."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Spectrum Employee
in Akron, OH

"I work for the spectrum when it was originally Time Warner Cable. Time Warner was the best employer and always took care of their employees. Spectrum bought them out in 2017"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 1 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Spectrum Employee
in Duluth, GA

"As a new employee, I have found a lackluster culture where everyone is empowered to say no and nobody can say yes. It appears the whole organization hides behind email and will not engage in meaningful work or communication with other employees, The company has so many resources that are wasted due to this culture- which is driven from the highest levels by the political hierarchy that exists"

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Spectrum Employee
in Chatsworth, CA

"The company has great benefits and a great salary"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
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