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Working at Spectrum in Los Angeles, CA: 4 Employee Job Reviews by Real Employee working in Los Angeles, CA Area

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On average, employees in Los Angeles, CA at Spectrum give their company a 2.4 rating out of 5.0 based on 4, whereas overall Average Rating of Spectrum is 3.7 out of 5.0 based on 367 Spectrum Review Ratings. The happiest Spectrum employees in Los Angeles, CA are Senior Network Engineers submitting an average rating of 4.2 and Customer Service Representatives also with a rating of 4.2.

22%
46%
24%
6%
3%
3.7
Average Rating
(based on 229 Spectrum Review Ratings)

Ratings by Category

Company Culture
3.6
Growth Opportunities
3.3
People You Work With
4.2
Person You Work For
3.9
Rewards You Receive
3.6
Support You Get
3.6
Way You Work
3.9
Work Setting
3.7
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"I've only been working at TWC for one week, so I'm still in training. This company is not perfect but I've been thoroughly impressed by the blatant intent to ensure employee value, direction of company and reasons to stay. The interview, HR intake and training have all been great. The training is a bit informal and unstructured but I seriously do not have much issue with it, as I come from a 'sink or swim' environment. Diane you are doing a great job! So, Diane is a manager over the APS group in Charlotte, NC, doing some pre-training. I like her spunk and willingness to improve processes. Managers don't micromanage. A good sign as it does not work with IT people, who by nature have to be self-sufficient. I like the calm atmosphere here, A LOT. The benefits rock. How TWC has presented all employee benefits and resources in one portal is done incredibly well. Again, benefits are top notch. Little things I like, that shows TWC cares: Special 'Expecting Mothers' and 'Fuel Efficient Vehicles' parking spaces. There was a red Camaro parked in one today, lol. The thoughtful interior design on an old building, training rooms that get used, large bathrooms, cell phone shelf in stalls, urinal mat (thank you), full size mirror, 50 inch tv's, gaming room (hardly used), USB charger outlet at desk, locked storage, clean air, janitor constantly cleaning (nice guy too), well-thought out and executed benefits program and many businesses in park (Planet Fitness). I may be a noob, but not a noob to life. I like it here. For those who feel there is no room to grow, invest in your education and apply for a different position. TWC prefers to promote and hire internally. Any downfalls TWC may have, I can resolve by investing in myself. TWC has placed many paths to grow in man and retire with the company. The opportunities are there, but you do have to reach for them. Like life do not expect anything good to fall into your lap. Get out there and hustle."
Posted 8 years ago in Charlotte, NC

Working at Spectrum in Los Angeles, CA: 4 Employee Reviews

Customer Service Representative

"Exciting."

What do you like about working at Spectrum?

"Handle all phone inquires, help customers with any cable and internet issues."

Do you have any tips for others interviewing with this company?

"Be yourself, give it all you have for the job."

What don't you like about working at Spectrum?

"Lack of hours I was able to produce and lack of support for the representatives."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Senior Network Engineer
Person You Work For 4.9 / 5 People You Work With 5 / 5 Work Setting 4.9 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4.9 / 5 Way You Work 4.9 / 5

Company-Industry Rating Comparison

3.7
Spectrum (367)

4.5 Highest Rated in this Industry is Hulu (7)
3.2 Lowest Rated in this Industry is Mediacom Communications (30)
3.8 Average of All Companies in this Industry (2,822)
Technology Coordinator

"Ok place to work."

Network Technician

"This was a very hectic environment. Lots of projects to complete. Lots of changes occuring all the time."

What do you like about working at Spectrum?

"I was able to put my database design schools to practice by meeting departmental needs."

Do you have any tips for others interviewing with this company?

"If you can handle a very hectic work environment and can handle constant change, this is the job for you."

What don't you like about working at Spectrum?

"It was a little too far to commute. Sometimes my commute would take 2 1/2 hours one way."

What suggestions do you have for management?

"More employees are needed in the IT department."

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