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22%
46%
24%
6%
1%
3.8
Average Rating
(based on 219 Spectrum Review Ratings)
Company Culture
3.7
Growth Opportunities
3.3
People You Work With
4.2
Person You Work For
3.9
Rewards You Receive
3.7
Support You Get
3.7
Way You Work
3.9
Work Setting
3.8
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"I've worked for Time Warner for a year now. It is a genuinely good place to work with a lot of good, hard working people. I feel empowered to make decisions that positively impact my department without having to go through a lot of red tape."
Posted 6 years ago in Beaumont, TX
Technical Support Specialist
in Middletown, NY

What do you like about working at Spectrum?

"Working with customers' technical needs and assisting them directly with having them addressed."

Do you have any tips for others interviewing with this company?

"To ask about potential for future opportunities within the company."

What don't you like about working at Spectrum?

"They are currently regionalizing the company, resulting in the loss of jobs for some."

What suggestions do you have for management?

"To be more directly involved with their employees and to be loyal to skilled loyal employees."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Installer
in Garland, TX

"I had to climb poles and ladders to install cable and phone lines."

What do you like about working at Spectrum?

"I enjoyed the people that I worked with. I enjoyed the freedom I had."

Do you have any tips for others interviewing with this company?

"You are going to be really hot in the summer and really cold in the winter. Just prepare yourself. But the work is not hard and it can be fun."

What don't you like about working at Spectrum?

"I did not like the rude customers that I came across."

What suggestions do you have for management?

"Don't expect perfection from your technicians. They are not perfect and will make mistakes."

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Senior Manager

"Exciting."

What do you like about working at Spectrum?

"At the start, it was exciting technology and growth opportunity."

Do you have any tips for others interviewing with this company?

"This is a great company to work for with a long history and brighter future."

What don't you like about working at Spectrum?

"Upper management in my group is inexperienced and unappreciative of existing work and process."

What suggestions do you have for management?

"Need to find management that is accustomed to deliver enterprise solutions with scalability."

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 1 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Field Technician

"A fine place to work but does not offer an area for game creation."

What do you like about working at Spectrum?

"A chance to see the different technologies in action while getting to experience new places daily."

Do you have any tips for others interviewing with this company?

"Be ready to work hard in all weather and you must be okay with people and their differing lifestyles."

What don't you like about working at Spectrum?

"All cultures are different, and while I love learning new things and talking to new people, being in people's homes can be unnerving."

What suggestions do you have for management?

"The system is the most important structure to the company, if not taken care of probably will then rot and decay and destroy the reputation it took so much time to build."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Equipment Services Project Manager

What do you like about working at Spectrum?

"Co-workers worked very hard to accomplish many goals with few resources."

Do you have any tips for others interviewing with this company?

"Be yourself, but understand the company has become a telecom company, not a cable company."

What don't you like about working at Spectrum?

"Constantly understaffed even before the downturn in the economy. Need more diversity in upper management."

What suggestions do you have for management?

"Find more value in your customer support staff; they are the face of your company."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Systems Administrator
in San Antonio, TX

What do you like about working at Spectrum?

"TWC is the leader in their industry, they are not going away and they have so many jobs."

Do you have any tips for others interviewing with this company?

"Networking is a plus at TWC, but technical TCP/IP, and if you know someone in the company."

What don't you like about working at Spectrum?

"I loved the technology part of the company, there was so much to learn."

What suggestions do you have for management?

"Management needs to be more technically involved. It's hard for a worker to explain what is going on if they cannot intelligently explain it."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Lead Developer
Person You Work For 4.1 / 5 People You Work With 3.6 / 5 Work Setting 3.9 / 5
Support You Get 4.8 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2.2 / 5
Company Culture 3.3 / 5
Inbound Sales Agent
Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Customer Service Representative
People You Work With 4.7 / 5 Work Setting 4.8 / 5 Support You Get 4.8 / 5
Rewards You Receive 4.7 / 5 Growth Opportunities 4.8 / 5 Company Culture 4.8 / 5
Way You Work 4.8 / 5
Tech Lead
in Wilmington, NC

What do you like about working at Spectrum?

"Benefits, discounts on services."

Do you have any tips for others interviewing with this company?

"Don't do it."

What don't you like about working at Spectrum?

"Almost everything, they write you up for everything, which means you cannot join any groups or move, nothing. They say they have sick days but even if you have 300 sick days under your belt, if you're sick, you get an occurrence even if a doctor says you cannot work... if you get 5 occurrences you get written up. 6 months you can't do nothin then if you are sick, they want a note from the dr that says you can return back to work with no restrictions. Management and HR are the worst. They don't listen to complaints or issues. Harassment by management is terrible. People are fired all the time for no reason, they don't appreciate anything and you get nothing but complained about. Nothing good you do is ever shared, it sucks working there but ya have benefits and crappy pay... but... it's a job."

What suggestions do you have for management?

"Get a life and spine."

Group Manager

"Excellent company to work for."

Person You Work For 5 / 5 People You Work With 4.2 / 5 Work Setting 5 / 5
Support You Get 4.8 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 3.5 / 5
Company Culture 4.6 / 5 Way You Work 4.8 / 5
Customer Service Representative
in Flushing, NY
Person You Work For 4.2 / 5 People You Work With 4 / 5 Work Setting 4.2 / 5
Support You Get 4.5 / 5 Rewards You Receive 4.3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4.6 / 5
Field Service Technician
in Brooklyn, NY
Person You Work For 4.4 / 5 People You Work With 3.8 / 5 Work Setting 1.6 / 5
Support You Get 2.1 / 5 Rewards You Receive 1.5 / 5 Growth Opportunities 1.7 / 5
Company Culture 1.4 / 5 Way You Work 1.6 / 5
Customer Service Representative
in Hollywood, CA
Person You Work For 4 / 5 People You Work With 4.3 / 5 Work Setting 3.9 / 5
Support You Get 3.4 / 5 Rewards You Receive 3.9 / 5 Growth Opportunities 4.9 / 5
Company Culture 4.3 / 5 Way You Work 4.7 / 5
Customer Service Representative
in Hollywood, CA
Person You Work For 4 / 5 People You Work With 3.9 / 5 Work Setting 3.5 / 5
Support You Get 3.7 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4.9 / 5
Company Culture 4.8 / 5 Way You Work 5 / 5
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