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Spectrum Employee Job Reviews in the United States

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22%
46%
24%
6%
3%
3.7
Average Rating
(based on 229 Spectrum Review Ratings)

Ratings by Category

Company Culture
3.6
Growth Opportunities
3.3
People You Work With
4.2
Person You Work For
3.9
Rewards You Receive
3.6
Support You Get
3.6
Way You Work
3.9
Work Setting
3.7
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"I've only been working at TWC for one week, so I'm still in training. This company is not perfect but I've been thoroughly impressed by the blatant intent to ensure employee value, direction of company and reasons to stay. The interview, HR intake and training have all been great. The training is a bit informal and unstructured but I seriously do not have much issue with it, as I come from a 'sink or swim' environment. Diane you are doing a great job! So, Diane is a manager over the APS group in Charlotte, NC, doing some pre-training. I like her spunk and willingness to improve processes. Managers don't micromanage. A good sign as it does not work with IT people, who by nature have to be self-sufficient. I like the calm atmosphere here, A LOT. The benefits rock. How TWC has presented all employee benefits and resources in one portal is done incredibly well. Again, benefits are top notch. Little things I like, that shows TWC cares: Special 'Expecting Mothers' and 'Fuel Efficient Vehicles' parking spaces. There was a red Camaro parked in one today, lol. The thoughtful interior design on an old building, training rooms that get used, large bathrooms, cell phone shelf in stalls, urinal mat (thank you), full size mirror, 50 inch tv's, gaming room (hardly used), USB charger outlet at desk, locked storage, clean air, janitor constantly cleaning (nice guy too), well-thought out and executed benefits program and many businesses in park (Planet Fitness). I may be a noob, but not a noob to life. I like it here. For those who feel there is no room to grow, invest in your education and apply for a different position. TWC prefers to promote and hire internally. Any downfalls TWC may have, I can resolve by investing in myself. TWC has placed many paths to grow in man and retire with the company. The opportunities are there, but you do have to reach for them. Like life do not expect anything good to fall into your lap. Get out there and hustle."
Posted 8 years ago in Charlotte, NC
Sales Representative

What do you like about working at Spectrum?

"It was a pleasant environment, and the company valued its workers. I was provided without hesitation, the tools needed to complete the assignment."

Do you have any tips for others interviewing with this company?

"Have high energy so that your customer service skills show. Ask lots of questions so you can make sure you know what the company's expectations are."

What don't you like about working at Spectrum?

"The office was often too cold and the company did not have access to control the heat."

What suggestions do you have for management?

"Continue to give the supervisors autonomy to complete assignments and provide excellent customer service."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Technical Support Representative

What do you like about working at Spectrum?

"I like working for Time Warner Cable because it provides great benefits to its employees and it's a great environment to work in."

Do you have any tips for others interviewing with this company?

"Tips that I have for others interviewing for this company is to be proactive, demonstrate leadership and initiative. Demonstrate that you are willing to learn and grow with the company."

What don't you like about working at Spectrum?

"There is nothing I don't like about this company."

What suggestions do you have for management?

"There is great management at Time Warner Cable, the only recommendation I would make is to be more attentive and follow up with their employees when any feedback is needed."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Dispatch Supervisor

What do you like about working at Spectrum?

"Working in a fast paced technology company allowed me to learn more about the changing technological advancements made. Using analytical skills to determine staffing needs as well as same day availability."

Do you have any tips for others interviewing with this company?

"Change, multitasking, and analytical thinking is a strong must for this position."

What don't you like about working at Spectrum?

"There was limited availability for growth and development within the company."

What suggestions do you have for management?

"To come up with programs that encourage growth and development."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Sales Support Analyst

What do you like about working at Spectrum?

"The group that I worked with, Time Warner as a company is a great company to work for. I would prefer that the managment still be more vsionary to the needs of the company."

Do you have any tips for others interviewing with this company?

"Always be open to what you are looking for in a company and where you want your career to lead you."

What don't you like about working at Spectrum?

"I can only speak from the experience of my managmement. The greatest reward were the people that I worked with and around."

What suggestions do you have for management?

"Be more selective in who is put in a management position. A degree doesn't qualify a person to be a good manager. You are only as good as the people you have under you. They have to be able to identify with the goals of the company."

Person You Work For 1 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Regional Senior Director of Support Services

"I loved my work every day for the past 20 years."

What do you like about working at Spectrum?

"My boss, my team and the ability to lead without fear."

Do you have any tips for others interviewing with this company?

"Negotiate well; be ready for the clash between regional culture and corporate culture - don't fall in the middle."

What don't you like about working at Spectrum?

"The newly trending culture of having a tight budget, centralized decisions & profits being the only objective of the organization."

What suggestions do you have for management?

"Conduct more in-field discussion with employees; demonstrate that the management cares for employee feedback."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Capital Project Analyst

What do you like about working at Spectrum?

"Working for this company has given me the experience to understand the financial responsibilities and being able to analyze capital spending and budgets."

What don't you like about working at Spectrum?

"No opportunity within my city limits to advance in the finance/accounting departments."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 4 / 5
Product Development Consultant

"Difficult work environment due to poor leadership on the team."

What do you like about working at Spectrum?

"Many of the outside teams were willing to work together, and were open to new ideas."

Do you have any tips for others interviewing with this company?

"Dress professionally. Time Warner Cable is a traditional telecom, and suits were a regular thing to see in the office."

What don't you like about working at Spectrum?

"Politics ran rampant. I had an awful experience with my direct supervisor (as did many of my team mates), and very little was done when our concerns were brought to upper management and HR."

What suggestions do you have for management?

"Sometimes they need to take better care of the people. I understand that work needs to get done, but the needs of the individuals need to be accounted for."

Person You Work For 2 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Direct Sales Representative

What do you like about working at Spectrum?

"Team goals are set monthly, along with individual goals. We are able to assist each other in reaching company sales projections."

Do you have any tips for others interviewing with this company?

"If you want to interview with this company, you must be able to work on your own as well as with others. The amount of customer service accounts you maintain is solely your discretion. It is best to know your closing ration in order to know the number of prospects you should talk to in order to meet your projections."

What don't you like about working at Spectrum?

"The branch is now closed and downsized, and many jobs were eliminated."

What suggestions do you have for management?

"Coordinate the call center to take orders more timely for customer satisfaction increase."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Sales Training and Development Manager

"Unethical, micro-managing senior management."

What do you like about working at Spectrum?

"Free cable, regular paycheck, always learning something new, some of the people."

Do you have any tips for others interviewing with this company?

"Don't bother- you will be miserable if you get hired into the training team."

What don't you like about working at Spectrum?

"Unethical, micro-managing senior management. ALWAYS playing catch-up with competitors. Ethics committee is run by HR - distinct conflict of interest."

What suggestions do you have for management?

"Focus more on the customer experience. Separate Ethics from Legal. Don't micro-manage your people. Listen to good ideas. Rules should apply to EVERYONE. Not just everyone below director. Be forthcoming in your plans. Look out for your employees."

Person You Work For 1 / 5 People You Work With 1 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Help Desk Support Intern

"Learned how to manage a Data Center and Call Center employee's PC problems."

What do you like about working at Spectrum?

"It was exciting and challenging working for a major corporation, and managing 300+ employees working at the Call Center."

Do you have any tips for others interviewing with this company?

"Just be yourself and confident. If you can express to others that you know what to do and how to do it effectively and efficiently with as much clarity as possible, then the hiring manager will see the determination in your eyes that you have the passion required for the position within the company."

What don't you like about working at Spectrum?

"I honestly loved working for Time Warner Cable every day I came to work."

What suggestions do you have for management?

"Their managing style was superb, and is still my favorite internship I have completed in my experience."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Master Control Operator

What do you like about working at Spectrum?

"I'm more experienced than many of my co-workers so I end up answering a lot of their questions."

Do you have any tips for others interviewing with this company?

"It took me three interviews to get hired for an entry-level position although I have 25 yrs. of experience."

What don't you like about working at Spectrum?

"I have to work on holidays and weekends to make ends meet."

What suggestions do you have for management?

"Give out bonuses based on hours worked and work completed."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Digital Technician

What do you like about working at Spectrum?

"We have superior products and service and offer excellent support."

Do you have any tips for others interviewing with this company?

"It took me three interviews to land my job. Be patient and don't give up."

What don't you like about working at Spectrum?

"I sometimes have to work outside in the snow and ice."

What suggestions do you have for management?

"Don't schedule me to work on jobs that are on opposite sides of town so that I have to go back and forth all day in traffic."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Broadband Technician

"I enjoyed my time there."

What do you like about working at Spectrum?

"I enjoyed the technology and the freedom that was given to get the job done."

Do you have any tips for others interviewing with this company?

"My tip, would be to be yourself when interviewing with this company."

What don't you like about working at Spectrum?

"I did not enjoy working in the rain while working for this company."

What suggestions do you have for management?

"I would suggest to management to find small ways to reward their staff."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Senior Security Engineer

What do you like about working at Spectrum?

"You get to work with the latest technology. The pay and benefits are great."

Do you have any tips for others interviewing with this company?

"There are a lot of smart people. You aren't going to BS them. However, at the same time, this is the kind of place people work at for a really, really long time. You will encounter plenty of people that have been doing the same job for a decade or more. Good luck trying to bring about change."

What don't you like about working at Spectrum?

"We are paralyzed by red tape and poor processes. Taking risks is promptly stamped out. Our company takes pride in being fast followers, not innovators."

What suggestions do you have for management?

"There is way too much middle management. Teams are unbalanced, sometimes too big, sometimes too small."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Account Executive

What do you like about working at Spectrum?

"It's a very good company."

Do you have any tips for others interviewing with this company?

"It's a great company to work for and if you work hard you will be rewarded."

What don't you like about working at Spectrum?

"I love everything about it. It's a great company to work for."

What suggestions do you have for management?

"Keep up the great work and continue to grow the company and continue to do the right things."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Spectrum Reviews FAQs

Is Spectrum a good company to work for?

Spectrum has an overall rating of 3.7 Average Rating out of 5, based on over 229 Spectrum Review Ratings left anonymously by Spectrum employees, which is 5% lower than the average rating for all companies on CareerBliss. 91% of employees would recommend working at Spectrum.

Does Spectrum pay their employees well?

Spectrum employees earn $40,000 annually on average, or $19 per hour, which is 39% lower than the national salary average of $66,000 per year. 81 Spectrum employees have shared their salaries on CareerBliss. Find Spectrum Salaries by Job Title.

How satisfied are employees working at Spectrum?

91% of employees would recommend working at Spectrum with the overall rating of 3.7 out of 5. Employees also rated Spectrum 3.6 out of 5 for Company Culture, 3.6 for Rewards You Receive, 3.3 for Growth Opportunities and 3.6 for support you get.

What is the highest paying job at Spectrum?

According to our data, the highest paying job at Spectrum is a Vice President at $238,000 annually. Browse Spectrum Salaries by Job Profile.

What is the lowest paying job at Spectrum?

According to our data, the lowest paying job at Spectrum is a Billing System Specialist at $12,000 annually. Browse Spectrum Salaries by Job Profile.

What are the pros and cons of working at Spectrum?

According to reviews on CareerBliss, employees commonly rated the pros of working at Spectrum to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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