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22%
46%
24%
6%
1%
3.8
Average Rating
(based on 219 Spectrum Review Ratings)
Company Culture
3.7
Growth Opportunities
3.3
People You Work With
4.2
Person You Work For
3.9
Rewards You Receive
3.7
Support You Get
3.7
Way You Work
3.9
Work Setting
3.8
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"I've worked for Time Warner for a year now. It is a genuinely good place to work with a lot of good, hard working people. I feel empowered to make decisions that positively impact my department without having to go through a lot of red tape."
Posted 6 years ago in Beaumont, TX
Master Control Operator
in Staten Island, NY

What do you like about working at Spectrum?

"I'm more experienced than many of my co-workers so I end up answering a lot of their questions."

Do you have any tips for others interviewing with this company?

"It took me three interviews to get hired for an entry-level position although I have 25 yrs. of experience."

What don't you like about working at Spectrum?

"I have to work on holidays and weekends to make ends meet."

What suggestions do you have for management?

"Give out bonuses based on hours worked and work completed."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Digital Technician
in Staten Island, NY

What do you like about working at Spectrum?

"We have superior products and service and offer excellent support."

Do you have any tips for others interviewing with this company?

"It took me three interviews to land my job. Be patient and don't give up."

What don't you like about working at Spectrum?

"I sometimes have to work outside in the snow and ice."

What suggestions do you have for management?

"Don't schedule me to work on jobs that are on opposite sides of town so that I have to go back and forth all day in traffic."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Broadband Technician
in Charlotte, NC

"I enjoyed my time there."

What do you like about working at Spectrum?

"I enjoyed the technology and the freedom that was given to get the job done."

Do you have any tips for others interviewing with this company?

"My tip, would be to be yourself when interviewing with this company."

What don't you like about working at Spectrum?

"I did not enjoy working in the rain while working for this company."

What suggestions do you have for management?

"I would suggest to management to find small ways to reward their staff."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Senior Security Engineer
in Round Hill, VA

What do you like about working at Spectrum?

"You get to work with the latest technology. The pay and benefits are great."

Do you have any tips for others interviewing with this company?

"There are a lot of smart people. You aren't going to BS them. However, at the same time, this is the kind of place people work at for a really, really long time. You will encounter plenty of people that have been doing the same job for a decade or more. Good luck trying to bring about change."

What don't you like about working at Spectrum?

"We are paralyzed by red tape and poor processes. Taking risks is promptly stamped out. Our company takes pride in being fast followers, not innovators."

What suggestions do you have for management?

"There is way too much middle management. Teams are unbalanced, sometimes too big, sometimes too small."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Account Executive
in Cincinnati, OH

What do you like about working at Spectrum?

"It's a very good company."

Do you have any tips for others interviewing with this company?

"It's a great company to work for and if you work hard you will be rewarded."

What don't you like about working at Spectrum?

"I love everything about it. It's a great company to work for."

What suggestions do you have for management?

"Keep up the great work and continue to grow the company and continue to do the right things."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Operations Manager
in Herndon, VA

"It was an experience but I was not upset when it came to an end."

What do you like about working at Spectrum?

"Before being transferred to another group I liked it very much."

Do you have any tips for others interviewing with this company?

"Good luck and be patient with how things proceed. It will be an adjustment."

What don't you like about working at Spectrum?

"The management they brought in from Sprint was not positive and did not mesh well."

What suggestions do you have for management?

"They need to support their people and work on utilizing their strengths and teaching."

Person You Work For 1 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 4 / 5
Spectrum Employee
in Washington, DC
Person You Work For 5 / 5 Work Setting 3 / 5 Company Culture 2 / 5
Account Manager

What do you like about working at Spectrum?

"I enjoy the benefits and being able to socialize at work."

Do you have any tips for others interviewing with this company?

"I'd consider a different company that takes better care of their customers."

What don't you like about working at Spectrum?

"My wages are not competitive with the current market rate. TWC is not an efficient company."

What suggestions do you have for management?

"I'd focus on problems with installing new services. I'd also bring in college educated management."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 1 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Producer
in Albany, NY

What do you like about working at Spectrum?

"Each day brings new challenges and an opportunity to see a project through."

Do you have any tips for others interviewing with this company?

"Don't make waves. Just go with the flow and nod your head and smile. This is the key to moving up the ladder."

What don't you like about working at Spectrum?

"A significant number of coworkers miscommunicate, have difficulty understanding or are too stubborn to recognize good advice that is critical to the situation at hand."

What suggestions do you have for management?

"Promote people who honestly make a difference and are committed to the product, despite their differing views with management."

Person You Work For 2 / 5 People You Work With 2 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Spectrum Employee
in Youngsville, NC
Work Setting 1 / 5 Company Culture 1 / 5
Network Engineer
in Buffalo, NY
Work Setting 1 / 5 Company Culture 2 / 5
Database Administrator
in Schenectady, NY

What do you like about working at Spectrum?

"It needs to open up more to the employees, as of right now it is kinda boxed, each person having a crate and not really working outside of that function."

Do you have any tips for others interviewing with this company?

"Be prepared to show you're flexible and can jump departments if needed."

What don't you like about working at Spectrum?

"Too little information is shared or passed on about company direction or day to day actions."

What suggestions do you have for management?

"Bring in a focus on new ideas and technology. As well as a better approach to employee happiness and job enjoyment."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Desktop Support Technician
in Memphis, TN

"It was a very fast paced environment."

What do you like about working at Spectrum?

"I liked the fast paced environment and doing technical support for commercial customers."

Do you have any tips for others interviewing with this company?

"All jobs are only posted online with no way to contact anyone."

What don't you like about working at Spectrum?

"I was on call 24/7 every third week. But that wasn't really bad."

What suggestions do you have for management?

"The only suggestion is to hire people with more of a technical background."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Broadband Technician
in Round Rock, TX

"Loved working with the equipment."

What do you like about working at Spectrum?

"I enjoyed working with the equipment. I enjoyed being somewhat in charge of the the work orders presented to me."

Do you have any tips for others interviewing with this company?

"Understand that the physical nature of this job combined with the need for good interpersonal/customer relations skills could make or break your experience with this company."

What don't you like about working at Spectrum?

"The operational relationship between the incoming work orders and the work orders that are presented to the technicians responsible for installations and maintenance is not efficient or accurate."

What suggestions do you have for management?

"The operational relationship between the customer service reps and the technicians should be more concise. Ride-alongs and technical education would probably improve the accuracy."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Major Account Executive
in Syracuse, NY

"I have had a very good experience working for TWC."

What do you like about working at Spectrum?

"Very flexible, I am able to work from home. A great deal of training has been provided. I have an exceptional manager."

Do you have any tips for others interviewing with this company?

"Just to be prepared for a great deal of change, which is not always a bad thing."

What don't you like about working at Spectrum?

"The organization has moved into a company that tends not to care about their people and the bottom line is generating revenue no matter how that is accomplished."

What suggestions do you have for management?

"Good people will be more apt to conform to change and do well when they feel some appreciation. When there is so much pressure and placed in a work environment that causes individuals who have been top performers year after year to feel so unworthy, that cannot be a good sign. From an internal standpoint -- someone from management has to step up to the plate and put their foot down when Rules of Engagement are not followed."

Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 2 / 5
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