Spectrum Employee Reviews for Customer Service Professional
Browse Spectrum Reviews by Job Title →Customer Service Professionals at Spectrum give their company a 4.8 out of 5.0, while the average rating for Spectrum is 3.7, making them 26% happier than every other employee at Spectrum and 9% happier than every other Customer Service Professional on CareerBliss - the happiest Customer Service Professionals work for Spectrum.
"A great place to work because it HELPS you hone your skills, there's career growth, and they try to make it fun for you as an employee. Happy employees make quality work."
What do you like about working at Spectrum?
"I get to help customers with their inquiries, whenever they may be setting up new service, billing, troubleshooting their services- cable, phone, internet."
Do you have any tips for others interviewing with this company?
"Be the best customer service professional and learn and grow. Quality assurance and sales are their thing. Be detailed in your work."
What don't you like about working at Spectrum?
"We have to bid for schedules every 3 to 6 months. Your schedule will be changed and we have to make new arrangements and schedule trades (if available with other employees) every 3-6 months."
What suggestions do you have for management?
"Try to make the schedule change easier for people, seniority."
"My temporary position was stressful, and management and co-workers were adequate at best."
"Good place to work."
What do you like about working at Spectrum?
"I liked having the free services."
Do you have any tips for others interviewing with this company?
"Make sure you're sales oriented."
What don't you like about working at Spectrum?
"The constant irate customers."
What suggestions do you have for management?
"Stick to the rules of the business."
Average Spectrum Attributes by Customer Service Professional
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