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Industry: Broadcasting · HQ: Stamford, CT · https://www.jobs.spectrum.com/

Working at Spectrum in New York City, NY: 7 Employee Job Reviews by Real Employee working in New York City, NY Area

Browse Spectrum Reviews by Job Title →

On average, employees in New York City, NY at Spectrum give their company a 2.9 rating out of 5.0 based on 7, whereas overall Average Rating of Spectrum is 3.7 out of 5.0 based on 367 Spectrum Review Ratings. The happiest Spectrum employees in New York City, NY are Regional Senior Director of Support Services submitting an average rating of 4.8 and Lead Customer Sales and Services Representatives with a rating of 3.1.

22%
46%
24%
6%
3%
3.7
Average Rating
(based on 229 Spectrum Review Ratings)

Ratings by Category

Company Culture
3.6
Growth Opportunities
3.3
People You Work With
4.2
Person You Work For
3.9
Rewards You Receive
3.6
Support You Get
3.6
Way You Work
3.9
Work Setting
3.7
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Product Support Specialist
"I've only been working at TWC for one week, so I'm still in training. This company is not perfect but I've been thoroughly impressed by the blatant intent to ensure employee value, direction of company and reasons to stay. The interview, HR intake and training have all been great. The training is a bit informal and unstructured but I seriously do not have much issue with it, as I come from a 'sink or swim' environment. Diane you are doing a great job! So, Diane is a manager over the APS group in Charlotte, NC, doing some pre-training. I like her spunk and willingness to improve processes. Managers don't micromanage. A good sign as it does not work with IT people, who by nature have to be self-sufficient. I like the calm atmosphere here, A LOT. The benefits rock. How TWC has presented all employee benefits and resources in one portal is done incredibly well. Again, benefits are top notch. Little things I like, that shows TWC cares: Special 'Expecting Mothers' and 'Fuel Efficient Vehicles' parking spaces. There was a red Camaro parked in one today, lol. The thoughtful interior design on an old building, training rooms that get used, large bathrooms, cell phone shelf in stalls, urinal mat (thank you), full size mirror, 50 inch tv's, gaming room (hardly used), USB charger outlet at desk, locked storage, clean air, janitor constantly cleaning (nice guy too), well-thought out and executed benefits program and many businesses in park (Planet Fitness). I may be a noob, but not a noob to life. I like it here. For those who feel there is no room to grow, invest in your education and apply for a different position. TWC prefers to promote and hire internally. Any downfalls TWC may have, I can resolve by investing in myself. TWC has placed many paths to grow in man and retire with the company. The opportunities are there, but you do have to reach for them. Like life do not expect anything good to fall into your lap. Get out there and hustle."
Posted 8 years ago in Charlotte, NC

Working at Spectrum in New York City, NY: 7 Employee Reviews

Spectrum Employee
in New York City, NY

"They do not pay for performance. So whether you just do the bare minimum or try to go above and exceed there is no performance incentive."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 4 / 5
Spectrum Employee
in New York City, NY

"I've worked for the company as a freelance engineer during two + years. Company is really huge and has divisions probably in many states of US. But after company got new owner I was told that they don't need maintenance engineer anymore because of new equipment and long term of warranty support."

Person You Work For 2 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 2 / 5 Way You Work 3 / 5

Company-Industry Rating Comparison

3.7
Spectrum (367)
4.5 Highest Rated in this Industry is Hulu (7)
3.2 Lowest Rated in this Industry is Mediacom Communications (30)
3.8 Average of All Companies in this Industry (2,822)
Spectrum Employee
in New York City, NY

"I have worked for time Warner Cable and find it very difficult to work with. The environment is always unstable and no one can find the answer for a solution. I don't like to work in this manner. There is no documentation for reference."

Person You Work For 3 / 5 People You Work With 2 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Lead Customer Sales and Services Representative
in New York City, NY

"I've worked for Time Warner Cable since September of 2012. It has been great experience and I really believe in the company as a whole. I love the products and services they offer and have found that the company's reputation as one of the best within it's industry is well founded. I wholeheartedly believe there is plenty of room for improvement in many areas and I hope that in the future that improvement is attained. The one area I feel the company lacks is in its employee compensation."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 3 / 5
Senior Sales and Marketing Manager
in New York City, NY

"I worked there for only 6 months but felt the job was not for me from the moment I started. I was never given the opportunity to make a difference because all decisions in the marketing dept. were made at the corporate level in Herndon, VA. My hands were tied behind my back."

Person You Work For 4 / 5 People You Work With 2 / 5 Work Setting 1 / 5
Support You Get 3 / 5 Rewards You Receive 5 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Regional Senior Director of Support Services
in New York City, NY

"I loved my work every day for the past 20 years."

What do you like about working at Spectrum?

"My boss, my team and the ability to lead without fear."

Do you have any tips for others interviewing with this company?

"Negotiate well; be ready for the clash between regional culture and corporate culture - don't fall in the middle."

What don't you like about working at Spectrum?

"The newly trending culture of having a tight budget, centralized decisions & profits being the only objective of the organization."

What suggestions do you have for management?

"Conduct more in-field discussion with employees; demonstrate that the management cares for employee feedback."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Telesales Representative
in New York City, NY
Company Culture 2 / 5

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