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22%
46%
24%
6%
1%
3.8
Average Rating
(based on 207 Spectrum Review Ratings)
Company Culture
3.7
Growth Opportunities
3.3
People You Work With
4.2
Person You Work For
3.9
Rewards You Receive
3.7
Support You Get
3.7
Way You Work
3.9
Work Setting
3.8
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"I've worked for Time Warner Business Class for a little over a year now. This company is focused on the customer experience and strives to be the best in the field. There is tremendous internal competition. We battle over the same opportunities with around 40 reps on the same sales floor along with inside sales and channel sales. There is great potential to earn some good money."
Posted 6 years ago in Austin, TX
Direct Sales Representative
in Tallmadge, OH

What do you like about working at Spectrum?

"Team goals are set monthly, along with individual goals. We are able to assist each other in reaching company sales projections."

Do you have any tips for others interviewing with this company?

"If you want to interview with this company, you must be able to work on your own as well as with others. The amount of customer service accounts you maintain is solely your discretion. It is best to know your closing ration in order to know the number of prospects you should talk to in order to meet your projections."

What don't you like about working at Spectrum?

"The branch is now closed and downsized, and many jobs were eliminated."

What suggestions do you have for management?

"Coordinate the call center to take orders more timely for customer satisfaction increase."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Sales Training and Development Manager
in Charlotte, NC

"Unethical, micro-managing senior management."

What do you like about working at Spectrum?

"Free cable, regular paycheck, always learning something new, some of the people."

Do you have any tips for others interviewing with this company?

"Don't bother- you will be miserable if you get hired into the training team."

What don't you like about working at Spectrum?

"Unethical, micro-managing senior management. ALWAYS playing catch-up with competitors. Ethics committee is run by HR - distinct conflict of interest."

What suggestions do you have for management?

"Focus more on the customer experience. Separate Ethics from Legal. Don't micro-manage your people. Listen to good ideas. Rules should apply to EVERYONE. Not just everyone below director. Be forthcoming in your plans. Look out for your employees."

Person You Work For 1 / 5 People You Work With 1 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Help Desk Support Intern
in Greensboro, NC

"Learned how to manage a Data Center and Call Center employee's PC problems."

What do you like about working at Spectrum?

"It was exciting and challenging working for a major corporation, and managing 300+ employees working at the Call Center."

Do you have any tips for others interviewing with this company?

"Just be yourself and confident. If you can express to others that you know what to do and how to do it effectively and efficiently with as much clarity as possible, then the hiring manager will see the determination in your eyes that you have the passion required for the position within the company."

What don't you like about working at Spectrum?

"I honestly loved working for Time Warner Cable every day I came to work."

What suggestions do you have for management?

"Their managing style was superb, and is still my favorite internship I have completed in my experience."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Master Control Operator
in Staten Island, NY

What do you like about working at Spectrum?

"I'm more experienced than many of my co-workers so I end up answering a lot of their questions."

Do you have any tips for others interviewing with this company?

"It took me three interviews to get hired for an entry-level position although I have 25 yrs. of experience."

What don't you like about working at Spectrum?

"I have to work on holidays and weekends to make ends meet."

What suggestions do you have for management?

"Give out bonuses based on hours worked and work completed."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Digital Technician
in Staten Island, NY

What do you like about working at Spectrum?

"We have superior products and service and offer excellent support."

Do you have any tips for others interviewing with this company?

"It took me three interviews to land my job. Be patient and don't give up."

What don't you like about working at Spectrum?

"I sometimes have to work outside in the snow and ice."

What suggestions do you have for management?

"Don't schedule me to work on jobs that are on opposite sides of town so that I have to go back and forth all day in traffic."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Broadband Technician
in Charlotte, NC

"I enjoyed my time there."

What do you like about working at Spectrum?

"I enjoyed the technology and the freedom that was given to get the job done."

Do you have any tips for others interviewing with this company?

"My tip, would be to be yourself when interviewing with this company."

What don't you like about working at Spectrum?

"I did not enjoy working in the rain while working for this company."

What suggestions do you have for management?

"I would suggest to management to find small ways to reward their staff."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Senior Security Engineer
in Round Hill, VA

What do you like about working at Spectrum?

"You get to work with the latest technology. The pay and benefits are great."

Do you have any tips for others interviewing with this company?

"There are a lot of smart people. You aren't going to BS them. However, at the same time, this is the kind of place people work at for a really, really long time. You will encounter plenty of people that have been doing the same job for a decade or more. Good luck trying to bring about change."

What don't you like about working at Spectrum?

"We are paralyzed by red tape and poor processes. Taking risks is promptly stamped out. Our company takes pride in being fast followers, not innovators."

What suggestions do you have for management?

"There is way too much middle management. Teams are unbalanced, sometimes too big, sometimes too small."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Account Executive
in Cincinnati, OH

What do you like about working at Spectrum?

"It's a very good company."

Do you have any tips for others interviewing with this company?

"It's a great company to work for and if you work hard you will be rewarded."

What don't you like about working at Spectrum?

"I love everything about it. It's a great company to work for."

What suggestions do you have for management?

"Keep up the great work and continue to grow the company and continue to do the right things."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Operations Manager
in Herndon, VA

"It was an experience but I was not upset when it came to an end."

What do you like about working at Spectrum?

"Before being transferred to another group I liked it very much."

Do you have any tips for others interviewing with this company?

"Good luck and be patient with how things proceed. It will be an adjustment."

What don't you like about working at Spectrum?

"The management they brought in from Sprint was not positive and did not mesh well."

What suggestions do you have for management?

"They need to support their people and work on utilizing their strengths and teaching."

Person You Work For 1 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 4 / 5
Spectrum Employee
in Washington, DC
Person You Work For 5 / 5 Work Setting 3 / 5 Company Culture 2 / 5
Account Manager

What do you like about working at Spectrum?

"I enjoy the benefits and being able to socialize at work."

Do you have any tips for others interviewing with this company?

"I'd consider a different company that takes better care of their customers."

What don't you like about working at Spectrum?

"My wages are not competitive with the current market rate. TWC is not an efficient company."

What suggestions do you have for management?

"I'd focus on problems with installing new services. I'd also bring in college educated management."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 1 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Producer
in Albany, NY

What do you like about working at Spectrum?

"Each day brings new challenges and an opportunity to see a project through."

Do you have any tips for others interviewing with this company?

"Don't make waves. Just go with the flow and nod your head and smile. This is the key to moving up the ladder."

What don't you like about working at Spectrum?

"A significant number of coworkers miscommunicate, have difficulty understanding or are too stubborn to recognize good advice that is critical to the situation at hand."

What suggestions do you have for management?

"Promote people who honestly make a difference and are committed to the product, despite their differing views with management."

Person You Work For 2 / 5 People You Work With 2 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Spectrum Employee
in Youngsville, NC
Work Setting 1 / 5 Company Culture 1 / 5
Network Engineer
in Buffalo, NY
Work Setting 1 / 5 Company Culture 2 / 5
Database Administrator
in Schenectady, NY

What do you like about working at Spectrum?

"It needs to open up more to the employees, as of right now it is kinda boxed, each person having a crate and not really working outside of that function."

Do you have any tips for others interviewing with this company?

"Be prepared to show you're flexible and can jump departments if needed."

What don't you like about working at Spectrum?

"Too little information is shared or passed on about company direction or day to day actions."

What suggestions do you have for management?

"Bring in a focus on new ideas and technology. As well as a better approach to employee happiness and job enjoyment."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 3 / 5
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