On average, employees in New York, NY at Spectrum give their company a 1.3 rating out of 5.0 based on 7, whereas overall Average Rating of Spectrum is 3.7 out of 5.0 based on 367 Spectrum Review Ratings. The happiest Spectrum employees in New York, NY are Customer Service Representatives submitting an average rating of 4.2 and Account Representatives with a rating of 4.5.
"Do you want to raise a family knowing any day can be your last day at work?"
What do you like about working at Spectrum?
"I am searching for another job."
Do you have any tips for others interviewing with this company?
"Only accept this job knowing that you can't find another job, when you do, leave. Jobs are very insecure and the losses to competitors are very severe, they will have to continuously cut work force to stay profitable, that means you will be fired. Don't hesitate to contact the federal and state government for any illegal activities or perceived illegal activities, but be discreet, otherwise you may lose your job for something totally different."
What don't you like about working at Spectrum?
"It's really sad to see this company change so fast from being a family oriented employee driven company to a profit driven machine. the main focus of driving profits is raising consumer rates and reducing work force, both are taking place without the knowledge of the public. It's very disturbing to think that shareholders have not caught on to the unethical tactics being used by the company to cut down its operational capacity and outsource its main core of services, such as care and sales. The bottom line is that competition is coming and the company is really looking for innovative ways to terminate employees, raise rates and reduce staff and increase everyone's work load. It's a real hazardous work environment for me, I've gotten sick, lost sleep, trouble focusing and being subjected to tremendous amounts of pressure, stress and not to mention poor treatment, including comments which are racial on-going is also big concern."
What suggestions do you have for management?
"Please review the federal and state guidelines. I think we have some good laws, instead of trying to lobby in DC and spending million of dollars in law firms you can do the right thing and invest money into your customers and employees. Thousands of employees are at-risk of losing their jobs, and thousands will lose their jobs due to predatory management practices, call centers, marketing, operations and other personnel will be systematically terminated every quarter to show growth."
What do you like about working at Spectrum?
"No pay."
Do you have any tips for others interviewing with this company?
"Beware."
What don't you like about working at Spectrum?
"The way some of the workers were treated."
What suggestions do you have for management?
"Be fair."
What do you like about working at Spectrum?
"There was a large following of Carriers that used TW Telecom."
Do you have any tips for others interviewing with this company?
"Be outgoing and know about the market before you are interviewed."
What don't you like about working at Spectrum?
"Pressure Pressure Pressure."
What suggestions do you have for management?
"Lower pricing."
What do you like about working at Spectrum?
"My boss Ralph Borghese and the opportunities he gave me with the company."
What don't you like about working at Spectrum?
"Sales."
What suggestions do you have for management?
"They have a great system setup at Time Warner Cable."
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