Convergys Employee Reviews for Senior Account Manager

"Convergys is a ship without an anchor and appears to be preparing to be bought out."

What do you like about working at Convergys?

"I liked the people I worked with. The IT support was very strong. Operations worked hard to motivate employees."

Do you have any tips for others interviewing with this company?

"This company will give you a vast amount of experience. It's a great place to start. Plan to move on within two years or be laid off."

What don't you like about working at Convergys?

"Very weak executive team. The company provides average customer service. Frequent annual downsizing reflects poor executive management."

What suggestions do you have for management?

"Find an executive team who focuses on clients and employees. Directors and above are focused on their own performance is perceived. Poor communication skills."