Verizon Communications Employee Job Reviews in the United States

"I liked the people and liked the job, but hate the company and upper management."

What do you like about working at Verizon Communications?

"It used to be stable, but not anymore. They cut jobs without any thought of their loyal employees."

Do you have any tips for others interviewing with this company?

"Interview somewhere else... RUN. You will be nothing but a number and they will use you up and throw you away."

What don't you like about working at Verizon Communications?

"There is no job security. You are just a number. The CEO spouts off that people are its greatest asset. Bull****. They don't care about their people."

What suggestions do you have for management?

"Stop the rolling RIF. Train your current people rather than cut experienced and qualified people just to promote turnover."

What do you like about working at Verizon Communications?

"The work was easy and structured. There was not a lot of stuff that can go wrong."

Do you have any tips for others interviewing with this company?

"I would suggest asking a lot of questions. Be prepared."

What don't you like about working at Verizon Communications?

"It was very repetitive, and your quality of work will depend on the person before you."

What suggestions do you have for management?

"I would suggest better training for the people hired."

What do you like about working at Verizon Communications?

"A great company for its reputation, who cares about its employees."

Do you have any tips for others interviewing with this company?

"This is a huge company with positive and negative aspects like any other company, but it depends on each individual what is important to them."

What don't you like about working at Verizon Communications?

"It is a very slow-moving work culture with bureaucracy, which frustrates at times to get the work done."

What suggestions do you have for management?

"Have a definitive vision and solid business strategy. Initiate the cultural change."

"Loved the work, but there is to much politics involved."

What do you like about working at Verizon Communications?

"I loved the work, being outside, and helping people get back on the network."

Do you have any tips for others interviewing with this company?

"Good luck, and find somewhere else to work."

What don't you like about working at Verizon Communications?

"I disliked politics and the union. The managers and union were always fighting, making it hard to just do your job."

What suggestions do you have for management?

"Do your job and trust your employees. Not everyone is out to beat the system."

What do you like about working at Verizon Communications?

"Verizon has great pay and benefits. I like having my own desk."

Do you have any tips for others interviewing with this company?

"Make sure to be flexible when it comes to scheduling. Expect to work nights, weekends and holidays. Expect mandatory overtime."

What don't you like about working at Verizon Communications?

"Everything that I do in my job is micromanaged. Verizon only cares about stats and numbers, and not the happiness of the employees or customers. The schedules we are offered are horrible, and we are also forced to work mandatory overtime quite often."

What suggestions do you have for management?

"I would have the contractors work the nights, weekends and holidays. I would hire more employees and not force mandatory overtime on the employees. I would also have a Monday through Friday work week for the actual Verizon employees."

What do you like about working at Verizon Communications?

"The group I am in now has no stress and is laid back."

Do you have any tips for others interviewing with this company?

"If you're going to be working in a call center, just remember they pay more than anyone else I have found for talking to customers."

What don't you like about working at Verizon Communications?

"I can not complain about work freedom. I can take breaks and lunch when I want, and if I need a day off it's not a problem to get. Even changing hours is not an issue."

What suggestions do you have for management?

"Take more interest in the employees, and show them that Verizon cares for there well-being. Management is pretty good to work in, but some of the craft jobs are to be desired."

What do you like about working at Verizon Communications?

"I'm able to work from home. My immediate management gives me the freedom to explore new projects, make observations, and suggest ideas."

Do you have any tips for others interviewing with this company?

"Go somewhere else, unless you want to stay in that position for the rest of your life."

What don't you like about working at Verizon Communications?

"Verizon is a bureaucratic monster. Promotions or even changing positions and moving to a different group within the company is almost unheard of. I work with people who have been in the same position for twenty years. Due to the compartmentalized structure there is little chance of bringing new ideas or new ways of doing things in."

What suggestions do you have for management?

"Take a pay cut and keep more people employed in the states."

What do you like about working at Verizon Communications?

"We have actually been instructed how and what our feedback on items should be done, as opposed to accepting open feedback."

Do you have any tips for others interviewing with this company?

"With the new CEO, Verizon has a fetish for college degrees. A job that just two years ago you could get without a degree for entry level work requiring no education now requires a college degree, and for the same level of pay or less, depending on the role.I came in before this change and have been told I will have no upward or lateral mobility due to the lack of a degree."

What don't you like about working at Verizon Communications?

"We do not have work freedom. We are micromanaged down to the point of having to state someone's name X number of times during a call."

What suggestions do you have for management?

"I feel that the company has effectively 'fetishized' the wireless side of the company to the point of intentional neglecting of the wireline side. This is also evident with the poor treatment the union workers are getting in regards to benefits.Also, I have 12 bosses. Office space has nothing on my job."

What do you like about working at Verizon Communications?

"My only current enjoyments of my position are the pay and the benefits. However, those are fleeting."

Do you have any tips for others interviewing with this company?

"I would advise anyone looking to work for Verizon to take advantage of every opportunity you are provided with to move around the company and grow. Do not hesitate."

What don't you like about working at Verizon Communications?

"The training provided to employees is horrendous, especially in a position where we must speak with and instruct customers on usage of our service. The constant reminders of how you are unsuccessful at meeting a standard or metric that is as dynamic as the winds don't help. Having to possibly select a new schedule every 30 days is about as morale-boosting as using a toothbrush to clean the Great Wall of China in a mudslide. The employees have had to devise their own committee to try and cheer each other up and have our own celebrations out of our own pockets."

What suggestions do you have for management?

"My first concerns would not be the suit-wearing people filling chairs at board meetings. Considering the company provides a service and it requires the reception and happiness of your customers to keep the company growing, I would spend far more time trying to make sure my employees were enjoying what they did and were well-trained for the job they are assigned."

"My experience with Verizon was very educating."

What do you like about working at Verizon Communications?

"The opportunity to resolve customer issues was very rewarding for me."

Do you have any tips for others interviewing with this company?

"Be very open and honest. I would also suggest that you bring an energetic and driven spirit."

What don't you like about working at Verizon Communications?

"If I could have changed anything, it would have been implementing more consistent processes and procedures."

What suggestions do you have for management?

"In any management position, consistency is key in all areas of the business."

"Good company to work for, but career opportunity stalls quickly."

What do you like about working at Verizon Communications?

"I like the excellent co-workers, good project, great benefits, and recent changes in overall management."

Do you have any tips for others interviewing with this company?

"Be ready to work and try to go to departments where there is more visibility."

What don't you like about working at Verizon Communications?

"I dislike that there is less growth opportunity and middle management politics. It is hard to get visible if not on hot projects. I dislike the work-life balance."

What suggestions do you have for management?

"Have transparency and less bureaucracy, and more tools and authority at the lower level."

What do you like about working at Verizon Communications?

"I truly enjoy and like the people that I work with."

What don't you like about working at Verizon Communications?

"I don't like the constant changing of upper management with people from outside the company."

What suggestions do you have for management?

"I feel that workplace attitudes would greatly increase if present workers are promoted from within."

What do you like about working at Verizon Communications?

"I was able to work from home. A flexible time is good."

Do you have any tips for others interviewing with this company?

"I had the interview like 12 years ago. Each hired manager is different."

What don't you like about working at Verizon Communications?

"There are no growth and opportunities for employees. They need to provide funding for external training."

What suggestions do you have for management?

"I don't have any suggestion at this time. They are fine."

"Great experience and lots of knowledge in the telecommunication industry."

What do you like about working at Verizon Communications?

"I like working with minimum supervision, and solving technical issues and troubleshooting network devices."

Do you have any tips for others interviewing with this company?

"Have the desire and ability to work."

What don't you like about working at Verizon Communications?

"I dislike not being able to work as much I want to."

What suggestions do you have for management?

"Allow the technicians to expand their knowledge and work in many areas."

"Great company. I loved my time there."

What do you like about working at Verizon Communications?

"It is a great company, with lots of diversity within the culture and the work positions."

What don't you like about working at Verizon Communications?

"I disliked the union vs management mentality. I disliked working with union employees because they had an entitlement attitude and would do the least amount of work."

What suggestions do you have for management?

"Modernize the workforce by removing the unions. They are unproductive."