"Verizon Wireless overall has is all in on it's 5G network and products and services around it. Leadership sometimes has made questionable purchases (AOL, Yahoo) that the market didn't see favorable in the portfolio. Overall benefits are good, compensation would be in the bottom quartile but fair. For being a self proclaimed technology company, the focus is more on customer experience/bottom line than employee experience. Individual leaders can be amazing, although, there can be some favoritism for promotions at times. I always felt the environment was inclusive, and in my most recent role, I was challenged to bring value and my voice and option was respected."
"Stable company as far as salary and compensation. Tough to progress given the politics."
"verizon is a great company to work for, and the people are excellent to work with. they provide an excellent product and they are always looking to improve that product and service. the benefits are great, and management is always trying to make sure they are there to help you with your needs and your customers needs."
"It's a leading telecom company in the country and i have had an opportunity to work among them for past 5 years. They surely encourage new ideas."
"EnforceWeb is an application which tracks all the orders that has been placed by the customers and it will help us to identify whether it is a valid transaction or a fraudulent transaction. Whenever we found any fraudulent transaction it will be notified to our POS team they will stop the transaction immediately."
"Good and Nice Place to learn and grow. But Vendors likes Infinite Computer Solutions are horrible and they cheat on contracts by giving fake hopes and Not allowed to move to Different vendor within Verizon."
"I have worked at verizon 12 years and the work culture is good."
"Great company to work for with great leadership"
"It is amazing to understand the working model of such a giant company as Verizon."
"I have worked in the Organization for 1 year nearly."
"Good Place to learn and work on latest technology. Good work life balance"
"A top tier technology communications company with global resources, state-of-the-art solutions, and a visionary leadership layer guiding the company forward."
"I have worked for Verizon for 5 years now, I love the fact the company has great tuition reimbursement, and really good health benefits."
"High Performing Customer Service Manager with 17 plus years dedicated to continuous process improvement in the face of rapidly evolving and changing markets. Extremely results-oriented and proactive in addressing and resolving problems. Prepared employee scheduling Coach direct reports to achieve Quality objectives. Achieved Productivity targets by effectively analyzing and understanding reporting to coach reps to Prepared representative monthly reports, mid-yr and annual appraisals SEPTEMBER 1993-MARCH 2011 Customer Service Manager Verizon | Wireless Worked as Customer Service Manager in the following Deptartments for Telecommunications Industry. Credit Dept Billing Technical Assistance Employee Accounts Customer Retention Internet Response Team Social Media Worked directly with my Team of Customer Service reps to achieve Customer First Call Resolution. Coached reps based on Core Values Helped reps to improve based on Quality Calibrations. Interviewed new hires. Recommended hiring to HR. Facilitate training and communicate daily changes. Responsible for employee attrition."
"I've worked for Verizon for 20 years. Over the years the organization continues to flatten and mobility within the company is difficult."
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