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UPS Employee Job Reviews in the United States

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26%
43%
22%
7%
1%
3.8
Average Rating
(based on 522 UPS Review Ratings)

Ratings by Category

Company Culture
3.6
Growth Opportunities
3.5
People You Work With
4.3
Person You Work For
4.1
Rewards You Receive
3.7
Support You Get
3.8
Way You Work
4.1
Work Setting
3.6
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"I worked for United Parcel Service. The company is a "juggernaut". The energy and organization necessary to delivery thousands of parcels daily impressed me to no end. The quality of the people, facilities, management and pay spoke to why UPS is an industry leading company. It was great to be a part of a company that has winning as its goal and customer focus as its mantra."
Posted 10 years ago in Tampa, FL
Sorter

"Good, very excellent to help out others if they are a hard worker, that is meaning physical job."

Manager

What don't you like about working at UPS?

"Some customers come and ask for the world; we say no and they get mad."

Administrative Assistant

What do you like about working at UPS?

"Everything about UPS was good. I had great hours and met lots of really nice people in both management and non-management. The pay is far better than other companies. And the benefits I had were superior to all other companies."

What don't you like about working at UPS?

"Sometimes they laid off employees, due to being associated with the Teamsters union. I was laid off after several years, even though I wasn't union. The union has too much control over UPS."

What suggestions do you have for management?

"The manager of my department should have hired supervisors who were more experienced, and she played favorites too much."

Administrative Assistant

What do you like about working at UPS?

"This job at UPS rewarded me with the current skill set and experience that I have today. My management teams were great and the family atmosphere was second to none."

What suggestions do you have for management?

"Consider other options for employees and their family in regards to cutting their employees completely out of the company."

Mail Sorter

What do you like about working at UPS?

"The benefits, the teamwork, the union, and adherence to the mission statement are what makes UPS enjoyable."

What don't you like about working at UPS?

"The only unlikable thing about UPS is that unless you go into management, it is hard to get full time hours."

What suggestions do you have for management?

"Listen to the people who work under you more. Even though our company is production oriented, let your people know they are more than just workers."

Web Specialist

"UPS was a great company, before it went public."

What do you like about working at UPS?

"UPS is a great organization, with great benefits."

Do you have any tips for others interviewing with this company?

"UPS is undergoing some drastic changes and is in the midst of restructuring."

What don't you like about working at UPS?

"There is no work/life balance. Upper management was lacking."

What suggestions do you have for management?

"I would suggest competency training."

Package Sorter

What do you like about working at UPS?

"The hard physical labor at UPS is challenging, and it's rewarding to meet it."

Package Handler

"UPS - synchronizing the world of commerce one client at a time!"

Driver

"UPS is a very hard company to work for."

What do you like about working at UPS?

"I like the customers."

What don't you like about working at UPS?

"I don't like the way they treat employees and customers."

Software Engineer

"Management needs to be improved."

What do you like about working at UPS?

"The technology at UPS is very up-to-date."

Do you have any tips for others interviewing with this company?

"Hang there to get good benefits."

What don't you like about working at UPS?

"I dislike management skill."

What suggestions do you have for management?

"I would suggest win/win behavior."

Business Analyst

"Married-to-Work Bliss."

What do you like about working at UPS?

"UPS is a strong, solid and quite varied company. There is a lot to learn and a lot to practice."

Do you have any tips for others interviewing with this company?

"Most likely, if you get hired by UPS SCS, you can feel vested and safe in the job. This comes with the balancing condition that you may not be promoted for long."

What don't you like about working at UPS?

"It is an extremely stratified structure. It is hard to get titles and labels. When UPS SCS acquires companies, the merging process is done with attention to the titles, and since UPS SCS takes too much care on giving a specific label, the acquired companies may get their people on higher levels."

What suggestions do you have for management?

"The human factor is not a variable on the IE analysis, but an element, the most important in your process."

Driver's Assistant

"If you're a hard worker, you'll get used to your fullest potential. They push you to be the best."

What do you like about working at UPS?

"Fast pace work environment. There were no slackers."

Do you have any tips for others interviewing with this company?

"Be honest."

What don't you like about working at UPS?

"It was a never ending work load, with no breaks."

What suggestions do you have for management?

"None, as they are doing well."

Supervisor

"UPS is a good company."

Training and Development Specialist

What do you like about working at UPS?

"I like the challenge."

Do you have any tips for others interviewing with this company?

"Shave, haircut, no tattoos."

What don't you like about working at UPS?

"I don't like the travel time."

What suggestions do you have for management?

"Have less hours for on-car supervisors."

Loader

"UPS - what a place to work!!"

UPS Reviews FAQs

Is UPS a good company to work for?

UPS has an overall rating of 3.8 Average Rating out of 5, based on over 522 UPS Review Ratings left anonymously by UPS employees, which is 3% lower than the average rating for all companies on CareerBliss. 92% of employees would recommend working at UPS.

Does UPS pay their employees well?

UPS employees earn $32,000 annually on average, or $15 per hour, which is 52% lower than the national salary average of $66,000 per year. 257 UPS employees have shared their salaries on CareerBliss. Find UPS Salaries by Job Title.

How satisfied are employees working at UPS?

92% of employees would recommend working at UPS with the overall rating of 3.8 out of 5. Employees also rated UPS 3.6 out of 5 for Company Culture, 3.7 for Rewards You Receive, 3.5 for Growth Opportunities and 3.8 for support you get.

What is the highest paying job at UPS?

According to our data, the highest paying job at UPS is a Director of Engineering at $186,000 annually. Browse UPS Salaries by Job Profile.

What is the lowest paying job at UPS?

According to our data, the lowest paying job at UPS is a Plant Engineering Parts Specialist at $7,000 annually. Browse UPS Salaries by Job Profile.

What are the pros and cons of working at UPS?

According to reviews on CareerBliss, employees commonly rated the pros of working at UPS to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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