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5 Spectrum Technical Support Specialist Reviews

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Technical Support Specialists at Spectrum give their company a 3.4 out of 5.0, while the average rating for Spectrum is 3.8, making them 11% less happy than every other employee at Spectrum and 8% less happy than every other Technical Support Specialist on CareerBliss - the happiest Technical Support Specialists work for Stream Global Services.

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3.4
Average Rating
(based on 3 Technical Support Specialist Review Ratings)
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Technical Support Specialist
in Austin, TX

"It is a decent call center employment, but the overall management does not make it easy to find any assistance. Limited to 40 hours per year that you can miss at all, so if you have a single true health situation that leaves you hospitalized for any extended time you're out. Work at home is possible but requires too much effort to reach compared to other companies."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Technical Support Specialist
in Canton, OH

"Steady work, good employees, but micromanaged."

What do you like about working at Spectrum?

"Steady work and friendly, supportive coworkers. Great benefits available, and have to love free cable."

Do you have any tips for others interviewing with this company?

"Be knowledgeable in areas such as telephony and internet, but being able to sell products is a growing desire."

What don't you like about working at Spectrum?

"Work gets tedious, with very little challenge after initially learning job function. Very micromanaged feel."

What suggestions do you have for management?

"If possible, find a way to keep employees from growing complacent, and job from feeling stale."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Technical Support Specialist
in Middletown, NY

What do you like about working at Spectrum?

"Working with customers' technical needs and assisting them directly with having them addressed."

Do you have any tips for others interviewing with this company?

"To ask about potential for future opportunities within the company."

What don't you like about working at Spectrum?

"They are currently regionalizing the company, resulting in the loss of jobs for some."

What suggestions do you have for management?

"To be more directly involved with their employees and to be loyal to skilled loyal employees."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Technical Support Specialist
in Canton, OH

"I am very happy with my current employment."

Average Spectrum Attributes by Technical Support Specialist

Company Culture
2.7
Growth Opportunities
2.7
People You Work With
4.3
Person You Work For
4
Rewards You Receive
4
Support You Get
3.3
Way You Work
3
Work Setting
3
Technical Support Specialist
in San Diego, CA

What do you like about working at Spectrum?

"The team environment."

What don't you like about working at Spectrum?

"The pay and management."

What suggestions do you have for management?

"No communication."

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