Spectrum Employee Reviews for Customer Service Trainer
Browse Spectrum Reviews by Job Title →Customer Service Trainers at Spectrum give their company a 2.3 out of 5.0, while the average rating for Spectrum is 3.7, making them 47% less happy than every other employee at Spectrum and 36% less happy than every other Customer Service Trainer on CareerBliss - the happiest Customer Service Trainers work for City of Chicago.
"Management very old fashioned and controlling."
What do you like about working at Spectrum?
"I like the ability with my job to use training skills and helping teach others despite controlling attempts."
Do you have any tips for others interviewing with this company?
"Be very careful; pay is not based on skills and is a very controlled environment; if you want freedom to utilize skills forget it; they are very structured and either you accept or will be let go."
What don't you like about working at Spectrum?
"Management, especially customer service director, was ruthless in leadership and had no business in their position."
What suggestions do you have for management?
"Think more modern and restructure customer service department and get rid of management there"
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