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24%
45%
19%
11%
1%
3.7
Average Rating
(based on 164 T-Mobile Review Ratings)
Company Culture
3.7
Growth Opportunities
3.2
People You Work With
4.3
Person You Work For
3.7
Rewards You Receive
3.7
Support You Get
3.6
Way You Work
3.9
Work Setting
3.7
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"Worked here as an Intern. A great place to be at as it's not just work but there's a lot of fun in the floor. Met CEO three times in three months and he is a delight to have a conversation with!"
Posted 5 years ago in Bellevue, WA
Retention Officer
in Meridian, ID

"Companie went through alot of changes and decided to outsource jobs"

What do you like about working at T-Mobile?

"Great people and enviroment. Ability to be flexible with shifts."

Do you have any tips for others interviewing with this company?

"Be energetic and flexible with shifts. Understand high paced enviroment with customers who are not satisfied with company and would like resolution."

What don't you like about working at T-Mobile?

"Company chose to outsource majority of jobs and continues to cut jobs for lower paying outsources."

What suggestions do you have for management?

"Managment lacks ability to be held accountable on a call center to call center level. More national HR assistance with concerns on a local level"

Person You Work For 1 / 5 People You Work With 5 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 4 / 5 Way You Work 2 / 5
Legal Affairs Paralegal
in Bellevue, WA

"Challenging, nurturing and educational in learning overall local rules."

What do you like about working at T-Mobile?

"The ability to grow and move the company forward and profitable."

Do you have any tips for others interviewing with this company?

"Have an open mind and be respectful, humble and challenged to take upon projects and complete them in a timely manner."

What don't you like about working at T-Mobile?

"Lack of communication to employees; no sense of direction; not knowing what the future holds for the company"

What suggestions do you have for management?

"Keeping staff informed; open communications by internal emails, notices, forums - Open House."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Engineer
in Downers Grove, IL

"A pleasant and friendly work experience."

What do you like about working at T-Mobile?

"I no longer work at the company but the thing I found most enjoyable was the culture. Coworkers were friendly and easy to work with."

Do you have any tips for others interviewing with this company?

"Be yourself and relax. If you are a good fit for the organization it will show and you will be happier in the long run."

What don't you like about working at T-Mobile?

"I do not like to think or speak negatively about previous employers. There will always be differences in ideas but the main goal is to keep the company moving towards its objective."

What suggestions do you have for management?

"Be willing to be in the trenches with your team. A great manager should be willing to roll their sleeves up and help the team meet their objectives when required. A true leader leads by example."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 3 / 5
Manager

What do you like about working at T-Mobile?

"Health Insurance relatively cheap, management change direction every week, computer crashes"

Do you have any tips for others interviewing with this company?

"Look at other options before even thinking of this dead end job"

What don't you like about working at T-Mobile?

"there is nothing really thats good about working for tmobile"

What suggestions do you have for management?

"not change direction so frequently, have some stability, trim fat, too much managers and groups doing same job"

Person You Work For 1 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
District Manager
in Houston, TX

What do you like about working at T-Mobile?

"the willingness to talk and learn of new people that were in need or assisted with technical issues."

Do you have any tips for others interviewing with this company?

"make sure ethics are their and that you are straight with the interviewee"

What don't you like about working at T-Mobile?

"the management staff with the exception of a couple where not providing the influence or help needed to succeed. Had to do everything on my own."

What suggestions do you have for management?

"being able to be their when needed and create the support so that their is a way to move up within the company."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 1 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Customer Care Representative
in Fort Lauderdale, FL

"Good experience, learn how to handle customers even when thry are very upset"

What do you like about working at T-Mobile?

"Good Experience, learning new systems, handle customers. Able to get bonuses"

Do you have any tips for others interviewing with this company?

"Be open to give opportunities to learn and grow, even if future employee doesn't have experience"

What don't you like about working at T-Mobile?

"Schedule, We have to change schedules every 6 months, to much pressure"

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Sales Associate
in Kansas City, MO

What do you like about working at T-Mobile?

"The job is easy enough to do you know what."

Do you have any tips for others interviewing with this company?

"Learn more about the job on your own and ask for more on the job training."

What don't you like about working at T-Mobile?

"The cold calling part is annoying, I didnt sign up for a call center and more on the job training."

What suggestions do you have for management?

"Less cold calling and more on the job training not"

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 2 / 5
Senior Design Engineer
in Bellevue, WA

What do you like about working at T-Mobile?

"Great people and teams. Very mature culture, with well defined processes, and procedures."

Do you have any tips for others interviewing with this company?

"Be open to different positions within the company. Don't feel like you are stuck with only one option."

What don't you like about working at T-Mobile?

"Telecom industry is very fickle. Company culture sometimes affected by market dynamics."

What suggestions do you have for management?

"Communicate the state of the company more often, and become more personal. Take the time to get down in the trenches and talk to the workers."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
NOC Manager
in Parsippany, NJ

"Enjoyable even when its not about you, but those around you!"

What do you like about working at T-Mobile?

"The people in the company and the family that was built"

Do you have any tips for others interviewing with this company?

"be honest and know what you are getting in too"

What don't you like about working at T-Mobile?

"not sure the direction of the company at this point or next year"

What suggestions do you have for management?

"do your part and trust in the team you have"

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 3 / 5
Sales Associate
in Waterbury, CT

What do you like about working at T-Mobile?

"Seeing new devices and getting to use latest tech. It also has decent benefits and great perks."

Do you have any tips for others interviewing with this company?

"Look at a different carrier first. Don't expect flexibility or great pay; commission seems to be changing for the worse every year"

What don't you like about working at T-Mobile?

"The customer base is awful. Management is constantly late with scheduling and getting back to you with important concerns. Employees are viewed as replaceable instead of valuable"

What suggestions do you have for management?

"Have a plan and goal in place. Company doesn't seem to have any direction. Different sales channels need to be more in sync."

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Retail Account Manager
in Laguna Niguel, CA

What do you like about working at T-Mobile?

"the pay and the benfits that include free phones after 5 years and very low MRC"

Do you have any tips for others interviewing with this company?

"if you are looking at trying to move up dont its a place that you need to know the right people to go anywhere"

What don't you like about working at T-Mobile?

"higher management will not give you any clear direction to what focus to work on. if one store is doing great they are not punished for not following company guidelines, pay favors. not what you kno but who you know"

What suggestions do you have for management?

"focus on the front line and customer service they are the main line to customers. network would be the second thing"

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 1 / 5
Strategy Engineer
in Bellevue, WA

What do you like about working at T-Mobile?

"Freedom to work on my own ideas and visibility to many areas of the business"

Do you have any tips for others interviewing with this company?

"Make sure you get into a team that generates ideas for the business, not just a cog in the machine."

What don't you like about working at T-Mobile?

"It seems difficult to advance within your department or team. Easier to get a promotion if you move around."

What suggestions do you have for management?

"Focus on improving the number one reason why Verizon is the best: coverage"

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Technical Support Specialist
in Frisco, TX

"My experience was decent. There was a good work environment and good attitudes."

What do you like about working at T-Mobile?

"One reason I liked my last job was there was a good work environment."

What don't you like about working at T-Mobile?

"The reason I most dislike my last few steady jobs are that I was laid off from each of them."

What suggestions do you have for management?

"To provide me with the training that I will need to exceed expectations."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Retail Associate
in West Jordan, UT

"The best place that I have ever worked."

What do you like about working at T-Mobile?

"good pay for the work you do and good for moving up in the company"

Do you have any tips for others interviewing with this company?

"be strong one way or the other, don't be on the fence about your opinions."

What don't you like about working at T-Mobile?

"sometimes they have goals that are out of reach sometimes."

What suggestions do you have for management?

"to have more suggestions from the employees and implement them"

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Senior Account Manager
in Washington, DC

"My experience at T-Mobile has been a pleasant one."

What do you like about working at T-Mobile?

"The culture of the company was known for their ability to promote from within. In the past they have always asked for our feedback on certain issues"

Do you have any tips for others interviewing with this company?

"Do your research on T-Mobile and its parent company Deuscthe Telekom. There is a tremendous amount of information about software, technology, and the wireless industry."

What don't you like about working at T-Mobile?

"T-Mobile has been the last to market with many important tools necessary for success and thus hindering the ability to gain market share."

What suggestions do you have for management?

"Be competitive with the tools and resources you give the sales teams. The industry is very competitive and without the proper tools its hard to stay successful."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
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